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The Star Poster

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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The Star Poster Reviews Summary

The Star Poster has a rating of 4.7 stars from 481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Star Poster most frequently mention fast delivery, customer service and good quality. The Star Poster ranks 7th among Personalized Gifts sites.

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297 reviews

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Australia
1 review
0 helpful votes
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Highly recommend
December 14, 2022

It was helpful and showed me previews of my order before purchasing. Thank you and can't wait to receive it

Date of experience: December 13, 2022
New Zealand
1 review
0 helpful votes
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Simple
December 13, 2022

Very simple process.
Found all other companies that do similar products hard to deal with this was by far the easiest one I came across.

Date of experience: December 12, 2022
Texas
1 review
0 helpful votes
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Amazing
December 13, 2022

I love this gift idea. This is for my husband for us renewing our wedding vows. I wanted something outside of the box and this was exactly it. He wasn't expecting it at all!

Date of experience: December 12, 2022
New York
1 review
0 helpful votes
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Not thrilled
January 11, 2023

Unfortunately our framed poster came with scratches on the glass, marks on the poster itself, and on the frame. For the hefty cost I would expect it to be free of marks and inconsistencies.

Update:
Customer service was quick to respond to my review and offer a replacement, which I appreciate. They asked that I update my review once receiving the replacement. They promised to do a better job with packaging, but there was no difference to how it was packaged. Unfortunately the replacement came with scratches and marks as well. Most of the scratches seem to be directly on the poster, so this is not a delivery issue, but instead a manufacturing issue. Very frustrating for an item that was not inexpensive by any means.

The Star Poster attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2022
Australia
1 review
0 helpful votes
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Excellent experience
December 12, 2022

Great experience will definitely recommend this site and product to others who may be looking for a sweet gift.

Date of experience: December 12, 2022
Australia
1 review
0 helpful votes
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Nice picture
December 11, 2022

Received it quick that was pleasing. But the poster is to big for the frame (Cheap frame) I now need to take it some where for it to fit better. Wish I had got hard board instead of frame. I am feeling a little disappointed.

Date of experience: December 11, 2022
Nebraska
1 review
0 helpful votes
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Cool
December 9, 2022

Very cool very cool very cool very cool very cool.

Date of experience: December 9, 2022
Missouri
1 review
0 helpful votes
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Amazing Gift for your loved ones
January 2, 2023

I received my poster exactly similar to the ones they show. Amazing product!

Date of experience: December 2, 2022
Australia
1 review
0 helpful votes
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Easy ordering
December 2, 2022

Easy to order, quick delivery, packed appropriately with fragile sticker. Happy with product received.

Date of experience: December 2, 2022
Texas
1 review
0 helpful votes
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One size
December 1, 2022

Beautiful product. Poster paper is thick and smooth. Came in a picture tube and rolled out nicely it wasn't rolled too tight and laid out flat after being rolled the opposite way. I just wish they had different size options.

Date of experience: December 1, 2022
California
1 review
0 helpful votes
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As good as expected
November 27, 2022

Very nice experience since the buying process to delivery day

Date of experience: November 27, 2022
New Zealand
1 review
0 helpful votes
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Anniversary marker
November 25, 2022

Exactly as I had envisaged. Perfect way to mark the beginning of our journey together. Quick delivery and easy purchase.

Date of experience: November 25, 2022
North Carolina
1 review
0 helpful votes
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AMAZING!
November 22, 2022

I absolutely love my poster, it came undamaged and speedy!

Date of experience: November 21, 2022
Illinois
1 review
0 helpful votes
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Perfect
November 21, 2022

Absolutely gorgeous! It's the perfect gift for any loved one.

Date of experience: November 21, 2022
Australia
1 review
0 helpful votes
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Quick
November 19, 2022

The poster was printed and posted very quickly great service

Date of experience: November 19, 2022
Australia
1 review
0 helpful votes
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Beautiful
November 19, 2022

Quick and easy. Perfect font. Love it. Got it digital so I can print it out and have more than one for myself and family.

Date of experience: November 19, 2022
New York
1 review
0 helpful votes
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Broken frame
December 18, 2022

Ordered this for a Christmas gift, frame came broken

The Star Poster attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2022
Australia
1 review
0 helpful votes
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Star Poster
November 18, 2022

Quick and easy process with amazing poster delivered. Can't wait to give this as a Christmas present

Date of experience: November 17, 2022
Illinois
1 review
0 helpful votes
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Christmas gift
November 17, 2022

Exactly what I ordered and quick! Had a small tear at the top and it was hard to unpackage out of the tapar, but would get again.

Date of experience: November 17, 2022
Pennsylvania
1 review
0 helpful votes
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Amazing
November 16, 2022

This looks so much better than what I thought it's gorgeous, her mom was shocked at the beauty, this little girl's going to love this very very much. Job well done

Date of experience: November 16, 2022