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The Star Poster

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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The Star Poster Reviews Summary

The Star Poster has a rating of 4.7 stars from 481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Star Poster most frequently mention fast delivery, customer service and good quality. The Star Poster ranks 7th among Personalized Gifts sites.

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This company responds to reviews on average within 2 days

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297 reviews

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Canada
1 review
0 helpful votes
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Gift finder
February 6, 2023

Great idea and loved the look of product! Make's fabulous gift! Service and delivery was very good.
Happiest with my purchase.

Date of experience: February 6, 2023
Canada
1 review
0 helpful votes
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Very Quick
February 1, 2023

Ordered it on Sunday and received it on Tuesday, very impressed with how quickly the process went.

Date of experience: February 1, 2023
Canada
1 review
1 helpful vote
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Frame
March 1, 2023

Everything was good. My problem was taken care of. The good customer services covers everything that is not good. Highly suggested

Date of experience: January 30, 2023
California
1 review
0 helpful votes
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Love it!
January 28, 2023

The poster has such great quality and I'm so happy with it!

Date of experience: January 28, 2023
Missouri
1 review
0 helpful votes
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Constellation metal picture
January 28, 2023

Amazing and very detailed perfect Valentine's Day gift! And very meaningful came very quickly too! 5 star review

Date of experience: January 28, 2023
Australia
2 reviews
0 helpful votes
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Great Experience
January 28, 2023

Easy to use website and made the whole experience really good

Date of experience: January 28, 2023
NL
1 review
0 helpful votes
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Poster
January 28, 2023

Super good! Easy to order.fast delivery and the poster looks amazing.such a great idea!

Date of experience: January 28, 2023
Ohio
1 review
1 helpful vote
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Issues with site
February 26, 2023

I literally had so many reloads on the site I thought it was my connection but all other sites worked nicely

Date of experience: January 26, 2023
Canada
1 review
0 helpful votes
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Beautiful
January 25, 2023

It came fast and was exactly as expected...beautifully printed

Date of experience: January 25, 2023
Hungary
1 review
0 helpful votes
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Good, quick service
January 24, 2023

I got a good and quick service second time. I recommend this service.

Date of experience: January 24, 2023
Germany
1 review
0 helpful votes
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Good experience
January 20, 2023

Liked the communication and promptitude, the continually infos about the delivery

Date of experience: January 20, 2023
Tennessee
1 review
0 helpful votes
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Excellent product
January 12, 2023

Simple ordering experience, reasonable price and relatively fast shipping! Love my poster, thank you!

Date of experience: January 12, 2023
Australia
1 review
0 helpful votes
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Great product and customer service
January 10, 2023

Though the initial delivery did not come through, Naomi from support was very helpful with the lost delivery and she even arranged a replacement at no cost to me. The star poster itself was great when it arrived and my friends were incredibly happy when they received it as a gift.

Date of experience: January 10, 2023
California
1 review
0 helpful votes
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LOVE IT
January 5, 2023

I bought this gift for my girlfriend and she LOVES it. It was the night we got together and we hung in up in our house. Highly recommend this gift.

Date of experience: January 5, 2023
GB
2 reviews
0 helpful votes
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Great quality
January 5, 2023

Packaged really nicely, fast delivery and good quality

Date of experience: January 5, 2023
Washington
1 review
0 helpful votes
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Amazing Gift for a New Beginning
December 30, 2022

From ordering to quick delivery it was amazing! My love absolutely loved it.

Date of experience: December 29, 2022
Missouri
1 review
0 helpful votes
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Poster
December 29, 2022

The ordering process was easy. I made a mistake on the customization, I contacted customer service and they were able to help me fix it. Shipping was extremely fast and the poster is perfect! I can't wait to hang it up!

Date of experience: December 29, 2022
Illinois
1 review
0 helpful votes
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Missing items
January 23, 2023

Missing one of my posters, not happy about it at all

The Star Poster attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2022
California
1 review
0 helpful votes
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Disappointed
January 22, 2023

The quality of the frame is poor. The poster inside doesn't fit well in the frame. The star picture has no depth as it's all black and white which doesn't allow distinction between the stars and constellations. My wife was very disappointed and we will not be displaying it due to the poor quality. It showed up before christmas which is great, but for the price, this was my sentimental gift and my wife didn't like the quality.

Date of experience: December 23, 2022
South Carolina
1 review
0 helpful votes
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Gift for boyfriend
December 20, 2022

Easy & user friendly, will be a meaningful gift that we will cherish forever

Date of experience: December 20, 2022