The RealRealReviews 5,329

Yeah I don't think I will cosign again, better off using Poshmark. They picked up 17 items from me consigned 9 and I still haven't received the rejected items back, and it's been over a month. I reached out to my "consignment manager" and she said I could pick them up? Okay not really a problem I live in BK thank goodness, but what about the fact that she said they would all be shipped back to me? Furthermore I don't trust the pricing/commission, again I was told one thing and now its another something just isn't adding up, ( and I understand overhead, really I do) but I'll chalk this up as a loss. I have to say that the items did moved rather quickly,( well sortof I will save story for the next review) but hey I'm on Poshmark too and sold at least 15 items this past month there, just thought I would give TRR a try and I am very dissatisfied, I hope the payout goes well. I really hope they get better as a company, ( just hate I have to be apart of thier growing pains) and I wish I had of read reviews before consigning

Recently purchased a handbag from TRR but the condition of the bag did not match the description provided on their site. Yet, they refused to give me a refund or credit. Horrible experience. Stay way from this company!

I had recently just join TRR. I placed an order for 4 handbags. I got the first one about a week ago. I ended up returning it. It wasn't what I had expected and I got nervous when my sister told be she has strong doubt about the product. So right now I'm waiting for my refund. The RR representative was kind enough to offer me a one time courtesy return on the 1 bag.
I got the rest of my order Sat. I'm satisfied with the condition. It is what was described on the site. But I'm not quiet sure they are all AUTHENTIC until I have my sister look at them. I'm not really familiar with, Gucci, Salvatore Ferragamo and Tods. Im a Louis lover.

I DO HOPE I GET MY REFUND QUICK for my return.
This review site was great. I will now make sure to pay attention to every product I'm looking at and not worry that the item will be remove from my cart. I'm just glad that I ended up not consigning with them. With all the negative review I read, it scares me.
Thank you for posting the reviews.

So far I have purchased one item. Received it in about a week and absolutely love it. It's obviously authentic and very well made. Can't wait to receive my next order!

I tried to like trr First if you are consigning know that they have absolute autonomy in the price they list your item for it can be brand new with tags and after you get your 60% you could end up with 18% of the original retail price. Or you can end up with a fake item that no one acknowledges( their policy says they can't ship fakes if one is discovered) yet my fake go yard address book went back and it is now back up for sale. Prices change on items an agreed upon price of 175 was later changed to 75 and then take their additional sale of 20% of and its now 60 and 60 percent commission... you make no money as a seller. Then items not accepted are the worse to get back an average of 4-6 weeks. Finally get return and still missing items. I give them no stars, read the fine print you have absolutely NO control of what your item will be listed for, it will probably be listed in an ongoing sale which will get you 20% less, and they will mark it down at will. Takes about 4-6 weeks before you see your first check. Save yourself the aggravation don't consign... and if you buy make sure its returnable for a refund, not a site credit, and only buy pristine items as some items have obvious wear

Mostly good products offered but when it is not so good, there is a selective policy of NOT RETURNABLE on certain items. Example, I bought my fourth LV bag, having already bought 2 LVs at the LV store directly. When I received the LOCKIT bag, I was so disappointed as its condition was only fit to be given to a thrift shop and claiming it on tax returns. The photos did not truly depict the bad condition of the bag. It was my second LV bag bought from RR. It will be my last purchase from RR. It is obvious management lacks wisdom in not allowing return of bag. This policy will mean a greater loss in the long run as I had also planned to be a consigner. There are other online consignment business like POSHMARK, their gracious services and customer friendly policy is the advantage they have over RR. I WILL NOT RECOMMEND buying from REAL REAL and will update friends/family to whom I had recommended RR to not buy from them because of their selective return policy--certain items are not RETURNABLE. Not to worry, I will block RR and they would have lost more than accepting a return which was to be immediately following receipt. I had planned to cosign an LV, Rolex, Mikimoto pearls I didn't hardly use and other items of note that I am tired of. Worst of all, when I asked to speak to a manager or supervisor, the representative told me there are NEVER any exceptionswhat a shame! A company is run that way. You may become bigger than big, but you could've been bigger. Ponder that for just 1 second!

I wrote a negative review a while ago, but I can now update by saying that I received three fake items in the course of a week. FAKES. They were so obviously fake that I can't believe that they even offered them. And, I guarantee that when I return them, they will again offer them for sale until someone not knowledgeable enough buys it. I know this because I once got a fake and the next thing I noticed it was being offered again. This is a scam operation. Thumbs down.