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ThePerfectRug

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ThePerfectRug Reviews Summary

ThePerfectRug has a rating of 4.7 stars from 477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThePerfectRug most frequently mention customer service, custom size and long time. ThePerfectRug ranks 26th among Home Decor sites.

service
14
value
15
shipping
16
quality
13

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6,243 reviews

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amy k.
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Very nice rug
June 24, 2016

Very nice rug. Good quality.

Date of experience: June 24, 2016
Barbara T.
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Customer service is good
June 21, 2016

Customer service is good

Date of experience: June 21, 2016
tanveer k.
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I couldn't find the correct material yet
June 16, 2016

I couldn't find the correct material yet

Date of experience: June 16, 2016
Peggy M.
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This is my second order from TPR...
June 16, 2016

This is my second order from TPR...that should say it all! Love my rugs

Date of experience: June 16, 2016
Janet A.
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I have just ordered a sample, but the experience was a good one and you come highly recommended!

Date of experience: June 14, 2016
Judy L.
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When we moved in our home, we were charged an arm and a leg for a rug that was custom made for us that our order with you is replacing. We are very happy w/everything and will use you in the future.

Date of experience: June 11, 2016
Sheldon G.
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The rug is terrific
June 7, 2016

The rug is terrific.

Date of experience: June 6, 2016
elizabeth h.
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)
May 29, 2016

;)

Date of experience: May 29, 2016
Nancy O.
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Thank you
May 25, 2016

Thank you

Date of experience: May 25, 2016
Charles v.
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Very prompt, efficient
May 23, 2016

Very prompt, efficient.

Date of experience: May 23, 2016
Rene J.
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I have an odd shaped room and the perfect rug was the perfect answer. I am very happy with the service and product.

Date of experience: May 18, 2016
Teresa B.
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I'm so delighted to get samples because ordering online without viewing/touching the product is SO risky!

Date of experience: April 28, 2016
Bella W.
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Thank you
April 22, 2016

Thank you.

Date of experience: April 22, 2016
Brian T.
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Very happy with what we received!
April 17, 2016

Very happy with what we received!

Date of experience: April 17, 2016
Darin S.
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Great rugs
April 16, 2016

Great rugs. Wish they could ship faster, but I get it - they're custom made!

Date of experience: April 16, 2016
Elizabeth C.
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The color and size were just what I wanted
April 14, 2016

The color and size were just what I wanted.

Date of experience: April 14, 2016
catherine N.
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The samples came in a nice sized box, and with a measuring tape. CAme in a timely manner. Thank you!

Date of experience: April 13, 2016
June W.
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Rug looks beautiful,delivery great,but lacked in informing you of your rug delivery.I had to call and was told they sent me e-mails when they really didn't, not until I called.But the woman on the phone straightened it out and yes I would buy from them again.

Date of experience: April 5, 2016
Claudia T.
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Great experience so far...
April 5, 2016

Great experience so far...have only received some samples, but I appreciate the size of the samples and the little gift bag included (tape measure, string, suggestions, etc).

Date of experience: April 5, 2016
Anonymous I.
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The Perfect Rig provides a convenient solution for finding a rug in a special size. Don't be afraid to reach out to their Customer Service agents as they provide very helpful advice.

Date of experience: March 31, 2016

From the business

Design your own custom sized rug including runners, in natural fiber Sisal, Jute, Seagrass and other quality rug materials.


theperfectrug.com
San Carlos, CA, United States