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The Mine Reviews Summary
The company has garnered a mixed reputation, with some customers appreciating the competitive pricing and timely delivery of certain products, which has led to repeat business from a few satisfied clients. However, a significant number of reviews highlight critical issues, particularly regarding service delays, lack of accurate stock information, and inadequate customer support. Many customers expressed frustration over unresponsive service, difficulties in processing returns, and unresolved order issues, leading to a pervasive sentiment of distrust. Overall, while there are positive experiences, the prevailing trend indicates a need for substantial improvements in customer service and transparency.
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So far has a good experience - Ordered a few items over the year. Good Customer service.
I've had nothing but good experiences with buying things at ATG. The prices are very reasonable, the items are exactly as described, and I have had zero problems with everything I received. These guys are truly doing a great job!
Have placed order for several lamps from ATG as well as tools. We have never been disappointed.
ATG had the EXACT picture lights I had been looking for AT A GREAT PRICE! I am a very happy customer!
Lowes needs to do a better job of vetting their contractors. The person assigned to handle my small job was one problem after another and I am not that hard to please.
I have found the ATG lighting website to be one of the best out there, with minor glitches on the searches sometimes. By narrowing the criteria for my search, I found this perfect chandelier, which was exaclty what I was looking for.
ATG has an extensive lighting inventory, which keeps me coming back. ATG could expand their inventory to include lesser known, or more avant garde, designers.
In the past, I have found that if there are issues with an order, ATG's customer service isn't the best.
Overall, though, I am a happy customer.
I found the perfect curtain rods for my new windows. They were delivered quickly and looked exactly like the picture. Good quality. Look great on the windows.
The shopping process were very straight forward and easy. The carpet was delivered in a timely manner. I have to say it was very well packaged.
I can't remember the last time I bought furniture (indoor or outdoor) from a brick and mortar store. ATGStores.com covers everything. Every category, style and they have the best selections. They offer fast shipping, and the best warranties. And did I mention FREE shipping.
We are building a home and almost all of my lighting has come from ATG. One fixture was bent when I opened the box and it was immediately replaced. Very easy. Our home is not yet finished and I still have a few light fixtures I need. I will most likely purchase these from ATG as well.
We have used ATG for many home remodel projects in the past and I have never been disappointed. In all of our orders I have only had one item that was damaged. As I stated above, that was very easy to deal with.
Most of the fixtures we have purchased would be considered high end. A few would fall in to an average category. We have always received many compliments on the figures. They are nice quality and easy to install.
I highly recommend ATG for your home needs.
The ease of ordering, the on time delivery - the total experience was so professionally handled that it was a class A experience.
Consider the ATG Store as a personal shopper for you and your home.
I ordered garage storage shelves that I didn't find anywhere else. The order shipped in a timely manner and I'm completely satisfied with ATG Stores.
Great company to deal with as always. Thank you for a flawless buying experience!
Prices are fair in comparison to other online stores and delivery was as expected. No complaints whatsoever. Easy transaction.
I've purchased items ranging from cabinet pulls to lighting fixtures to a brass mail slot. I've never been disappointed in the quality, delivery time or pricing. I will continue to check ATG first when shopping for home goods.
I keep returning to this store for the fair pricing and the wide selection on literally everything I need! The service is excellent and the shipment is immediate.
Thanks!
ATGstores had the lowest price for the bed that I bought. When I decided not to complete the purchase and buy it locally to have it the same day, they were very cordial about cancelling the order and did not hold my funds.
Experience was good! Staff was friendly and courteous and worked with me on getting the best price for the item desired. Shipment received with no issues. Thanks.
The workers are always right there to help load mulch and cement pavers into my car. One time they noticed a small hole in bag of mulch and immediately exchanged it for a new one, saving me a big mess when I got home.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members