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The Mine

3.2

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The Mine Reviews Summary

The company has garnered a mixed reputation, with some customers appreciating the competitive pricing and timely delivery of certain products, which has led to repeat business from a few satisfied clients. However, a significant number of reviews highlight critical issues, particularly regarding service delays, lack of accurate stock information, and inadequate customer support. Many customers expressed frustration over unresponsive service, difficulties in processing returns, and unresolved order issues, leading to a pervasive sentiment of distrust. Overall, while there are positive experiences, the prevailing trend indicates a need for substantial improvements in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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California
1 review
1 helpful vote
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I ordered 6 locks for sliding doors to various showcases. Due to the locks being adjustable, I had no problems using the locks on all my showcases. Thank you ATGStores.com

Date of experience: May 19, 2015
Florida
1 review
2 helpful votes
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We're Smiling Now!
May 22, 2015

If you need help with hard to find windows--be sure to see Robert. Not only does he take the time to actually Listen to your ideas, but also spends the time necessary to search for and/or design your "wants and needs". For the first time in over a year of shopping, we actually had someone go above and beyond to satisfy our ideas for replacement windows in our home. We had been searching for windows offering an unobstructed view along with obscure ventilation---and boy! Did they deliver!

Date of experience: May 19, 2015
California
1 review
2 helpful votes
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Great Solar Light
May 22, 2015

Purchase was fast & easy, delivery was faster than I expected. The light is fabulous and gives off more light than anticipated.

Date of experience: May 19, 2015
Illinois
1 review
2 helpful votes
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Happy with purchase
May 22, 2015

Very happy with purchase from ATGStores.com.
Lowest price ever found, easy shopping and fast delivery.

Date of experience: May 19, 2015
South Carolina
1 review
1 helpful vote
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Love ATGStores.com
May 22, 2015

Love the variety of items and free shipping on all my orders, whether large or small.

Date of experience: May 19, 2015
North Carolina
1 review
1 helpful vote
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Bathroom remodel
May 22, 2015

We have done two bath remodels and used adt. Their customer service is good. The prices are very competitive. I also like they are affiliated with lowes.

Date of experience: May 19, 2015
Virginia
1 review
1 helpful vote
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Great Experience!
May 22, 2015

Product shipped promptly and price was really good.

Date of experience: May 19, 2015
Massachusetts
1 review
1 helpful vote
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5 start
May 22, 2015

Fast ship in customer service was great i got my bed the next 2 days thanks

Date of experience: May 19, 2015
Florida
1 review
1 helpful vote
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Shopping on ATG
May 22, 2015

Simple site to use, better product selection then in the store. As an interior designer I am always looking for unique, interesting products online. This Site has saved me a great deal of shopping time. I also like the increase in discounts per level of shopping.

Date of experience: May 19, 2015
Connecticut
1 review
1 helpful vote
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Excellent service
May 22, 2015

Always a pleasure dealing with Jennifer Miller. She helps me find the best pricing for my clientele

Date of experience: May 19, 2015
Oklahoma
1 review
1 helpful vote
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Super service, great furniture
May 22, 2015

My order was received promptly, in great condition and the quality of the furniture pieces was superb. Very satisfied and will continue to order in the future.

Date of experience: May 19, 2015
New York
1 review
1 helpful vote
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Pleased customer
May 22, 2015

I have always been happy with the service that ATG provides us. The last product 2 post lamps are excellent

Date of experience: May 19, 2015
South Carolina
1 review
1 helpful vote
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Good service
May 22, 2015

I would not hesitate to order anything from ATG Stores. I can't wait to order my new Minka Aire ceiling fan. I've priced it elsewhere and ATG Stores has the best price- as well as great service. I love that you can use your Lowes card and return anything to Lowes if it doesn't work out.

Date of experience: May 19, 2015
Florida
1 review
2 helpful votes
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5 Stars
May 22, 2015

Excellent Service, Never have a problem. Free Shipping is the BEST! Great products. Thank you!

Date of experience: May 19, 2015
Texas
1 review
1 helpful vote
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Great service
May 22, 2015

Ordered a clock for my parents. Very cute & they love it!

Date of experience: May 19, 2015
Arkansas
1 review
1 helpful vote
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Wonderful experience
May 22, 2015

Everything was just so easy! Searching and checkout were a breeze. Fast shipping too!

Date of experience: May 19, 2015
California
1 review
2 helpful votes
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We are building a home, so we have bough a lot of stuff online. The quality of the companies has been very broad... ATG has been one of the very best. They get you the product you order in a very timely fashion. Customer service can be reached when necessary, not a 3 hour hold. Great company. Would recommend highly.

Date of experience: May 19, 2015
Maryland
1 review
0 helpful votes
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Ck
May 22, 2015

Very good, great selection. I have pretty much found what i wanted. And good service

Date of experience: May 19, 2015
Florida
1 review
1 helpful vote
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Zen Bathroom
May 22, 2015

Just finished a bathroom remodel with a "Zen" feeling. Order a beautiful Bamboo Vessel Sink which is the focal point of the bath. Very cool.

Date of experience: May 19, 2015
Virginia
1 review
1 helpful vote
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Shopping a pleasure.
May 22, 2015

I always enjoy shopping at Loews Their is always a sales persons that can help you, not only direct you to what you are looking but also will find someone, who know more about the merchandise you are looking.

Date of experience: May 19, 2015

From the business

Welcome to The Mine - a curated collection of high-quality home furnishings, lighting, hardware, & home d̩cor to fit your home's unique style.


themine.com
Founded in 1999
Jamaica, NY, United States