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The Mine

3.2

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The Mine Reviews Summary

The company has garnered a mixed reputation, with some customers appreciating the competitive pricing and timely delivery of certain products, which has led to repeat business from a few satisfied clients. However, a significant number of reviews highlight critical issues, particularly regarding service delays, lack of accurate stock information, and inadequate customer support. Many customers expressed frustration over unresponsive service, difficulties in processing returns, and unresolved order issues, leading to a pervasive sentiment of distrust. Overall, while there are positive experiences, the prevailing trend indicates a need for substantial improvements in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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Washington
1 review
1 helpful vote
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Bath handles
July 16, 2015

Ordered bath handles. Arrived in a timely manner and were exactly what I wanted

Date of experience: July 13, 2015
Puerto Rico
1 review
1 helpful vote
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Very good seller
July 16, 2015

The last experience was very good, only the shipping was slow.

Date of experience: July 12, 2015
Wisconsin
1 review
1 helpful vote
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Great selection and even better prices on cabinet hardware. Anything I didn't end up needing I could take back to my local Lowe's store.

Date of experience: July 12, 2015
Florida
2 reviews
1 helpful vote
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Purchased an Arc Floor Lamp
July 16, 2015

Ordered, delivered promptly, no damage. Good price. Would always check with ATGStores.com for future purchases 1st!

Date of experience: July 12, 2015
California
1 review
1 helpful vote
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Best Price
July 16, 2015

Never heard of ATG Stores; however found the best price and free shipping. Fast shipping too.

Date of experience: July 12, 2015
Wisconsin
1 review
1 helpful vote
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Lights
July 12, 2015

Bought some outside LED lights. Fast delivery and very fair price

Date of experience: July 9, 2015
North Carolina
1 review
0 helpful votes
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Mary
July 12, 2015

Your recent remodel on the store (Lowes) made a great impression on me. Love the new look. More sales ALWAYS welcome.

Date of experience: July 8, 2015
Virginia
1 review
1 helpful vote
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The ATG Store Experience
July 11, 2015

We've recently purchased some items from ATG for the new home that we are building. We were pleased with the selection and found their prices to be very competitive. Items were shipped quickly. One of the globes on a light we purchased arrived broken. I called them and they quickly shipped a replacement globe. I highly recommend their site.

Date of experience: July 8, 2015
Washington
2 reviews
0 helpful votes
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Great Service
July 11, 2015

They had what I wanted at a great price with fast shipping!

Date of experience: July 8, 2015
Florida
1 review
1 helpful vote
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Great site!
July 11, 2015

Easy to navigate. Tremendous variety. Competitive pricing. Great customer service.
Highly recommended!

Date of experience: July 8, 2015
Oklahoma
1 review
1 helpful vote
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Jamison Hardware, Gatco mirrors
July 11, 2015

Great site to refer to... wide variety of items, fair pricing, good stock, fast shipping.
It is one site I refer to first when searching

Date of experience: July 8, 2015
North Carolina
1 review
1 helpful vote
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RF
July 11, 2015

Love the broad selection of products and prices. ATG is the best kept secret on the internet - find a way to let people know about it.

Date of experience: July 8, 2015
Georgia
1 review
1 helpful vote
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Great service
July 11, 2015

I am real-estate investor & order from ATG a couple times a year & have always been happy with the product. It comes in a timely manner & love the free shipping. Most of all. The prices can't be beat!

Date of experience: July 8, 2015
Pennsylvania
1 review
0 helpful votes
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I found a lower price in another store and they match it, so I brought the garage storage set with ATG store, unfortunately for me, the product was partially damaged during freight but they replaced the broken pieces without any cost to me:-)

I am glad I purchased from them

Date of experience: July 8, 2015
New Jersey
1 review
0 helpful votes
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The best online shopping.
July 11, 2015

Had the product that I wanted at the cheapest price, and shipping was really fast.

Date of experience: July 8, 2015
California
1 review
0 helpful votes
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Best Source
July 11, 2015

This site was my go-to store for hardware for our major remodel project. Source for even hard-to-find items and sizes. Best choices and prices.

Date of experience: July 8, 2015
Arizona
1 review
1 helpful vote
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Interior Designer
July 11, 2015

Excellent product selection at competitive pricing; fast delivery; good customer service.

Date of experience: July 8, 2015
Texas
1 review
0 helpful votes
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Online Ordering
July 10, 2015

Great service when calling and always have received accurate online orders timely.

Date of experience: July 7, 2015
North Carolina
1 review
1 helpful vote
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Clock
July 10, 2015

Ordered a two clocks from ATG. One arrived intact however the other one that I had bought as a gift arrived damaged. Called ATG and was quickly sent out a replacement still in time for me to get it in the mail to family. I was thrilled at the promptness and courtesy from ATG and will definitely order again.

Date of experience: July 7, 2015
Ohio
1 review
1 helpful vote
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4 stars
July 10, 2015

I found most of my items from ATG stores on line for my new House. At first I had some problems with the person helping me with my order. So I called back and the person helping me was very helpful. All my items that I ordered were just what the website showed.

Date of experience: July 7, 2015

From the business

Welcome to The Mine - a curated collection of high-quality home furnishings, lighting, hardware, & home d̩cor to fit your home's unique style.


themine.com
Founded in 1999
Jamaica, NY, United States