The GrommetReviews 89

No one answers the phone or emails. I contacted the manufacturer directly who had told The Grommet the product was not available by the holiday but they kept selling it as available.

Unfortunatley my experiance is just like the others. No email responses, no way to contact anyone by phone. Ordered weeks ago but never shipped.

No one should ever buy from this company. There is no telephone number and no one replies to customer service emails. I wish I had read the other reviews in advance. This company should not be in business.

PURCHASED A FEW CHRISTMAS PRESENTS ON THE 30TH OF NOVEMBER. SHIPPING LABEL CREATED ON 12/02, BUT USPS NEVER RECEIVED THE PACKAGE. NO ONE STAFFING THEIR CUSTOMER SERVICE LINES. THEY DON'T CARE ABOUT THE CUSTOMER.

Don't expect what you order to be delivered correctly. You can email customer service... but don't expect a response. No way to call. The have a number but not answered. Your only recourse is to dispute your credit card. So don't expect to get what you order and pay for but do expect a credit card dispute hassle

Ordered prints a month ago in November and still have not received them. Email customer service and no response.

I'm shopping for Christmas and looked at 6 different items that were of interest. Every one was made in China; I prefer to support American-made businesses.

Instructions that came with the sharpener were so small and confusing, I need to see an Opthamologist to read and understand them. Very poor on the part of the manufacturer, Sharpal.

The first bags I received with my PillSuite were awesome. I've ordered refills twice and the bags rip while you're trying to get them open to the point you can't get the pills to stay inside the bag long enough to get them sealed

I received a product which, as it turned out, I could not use (no fault of Grommet or the product). I checked the return policy on the website and had to complete a request for Grommet's approval to return the item. Several days later, I'm still waiting for approval...

After trying to find a "Taxi Wallet" for my husband for his birthday and ending up with a "Scam Company" online, "The Grommet" came to our rescue. I talked to Tim on a Saturday and he was kind, helpful and professional. The wallet arrived today in a great silver tin with a yellow taxi picture on it. I will use "The Grommet" in the future for more products.

I originally bought 2 silver stainless steel travel forks. They are very well made. I was so impressed with them that as soon as I received them, I ordered 2 more. They are small enough to put in your purse and they stay clean in the case.

You advertise your sellers products, but neglect to indicate that the only place in the world that is worth shipping to is USA or Porto Rico. You are off my list. $#*!s!

They shipped me a pair of laceez before Christmas. The tip broke off from one while I was lacing the shoe for the very first time! They sent me an email on March 27 that they were shipping a package that day. Here it is June 4,69 days later, and the package has still not reached the post office!

Ordered teapot and tea for Mothers day. Recieved promptly. Will use this site again. Need less to say my mother loved it.

I've relied on this site for years of gift giving with only good results. Most recently I got the environmentally friendly laundry eggs, my sister and I both love them. In the past I've bought jewelry, personalized throw pillows and stationery and journals, glassware, often times I end up buying the product for myself after the recipient raves about it so much!