The First GroupReviews 3,812

I would like to thank all the teams, Reception, security, cleaning, kitchen... and particularly Mrs. Noor who helped me a lot because I do not speak English. Thank you, I will comeback everything was perfect

Nour and Ibrahim are excellent front desk officers. Rooms are good. Breakfast was great. Best regards, Carlos

We had a staycation at Wyndham Dubai marina along with one of our family friends. Since we went there on Eid holidays, it was crowded right from reception. But Nour was very helpful and even though busy, she tried to provide us the room which were according to our requirements. It's a hotel with around 300+ rooms but the elevators and all have access card services, so that only the guests can check in. The rooms and corridors were very neat and a 5 star can be given for this. Coming to the breakfast, it was pretty nice and had a variety of options. When I asked the person who served us, if there are any options for Indian food, he guided me to a catering staff who was very quick to inform the kitchen and they provided us with 2 masala dosas and 2 ghee roasts. I very much appreciate this service. There are mini supermarkets and other restaurants and shops nearby, so it's not an issue if you would require something.

The hotel is clean and comfortable. Their hotel is extremely busy, longue queue in the reception but Nour made it up for us, she was very helpful and worked fast and well. Appreciated her professionalism

Very nice response from hotel Ms. Nora, she was helpfull to get the room faster and very kind.

ماشاءالله الاستاذ احمد زهران متابع بإستمرار معي وينقل الاحداث اول بأول اما الجوال او بالواتساب. ويعمل بجد ونشاط وابتسامة دائمة
وشكرًا لكم جميعًا

Accueil chaleureux, équipe compétente, produits excellents, je suis de plus en plus émerveillé par The First Group

احمد ذو اخلاق عاليه وراقي في تعامله و مجتهد في عمله

Ahmed Zahran from First Group has excellent communication and interpersonal skills. He can communicate with ease and quickly build relationships.

كانت الخدمات والمتابعة وتقديم النصح لفايدة الجميع والمصلحة العامة بتقدير ممتاز وعظيم نسأل الله لكم التوفيق والنجاح

C est une personne très réactive et toujours à l écoute des clients pour ainsi trouver des solutions
Très bonne gestionnaire

Здравствуйте!
Я обрадовалась, что можно оставить отзыв о работе ваших сотрудников.
Хочу выразить Благодарность за отличную работу executive manager VLADA KRYKUN​, которая всегда очень внимательна, оперативно решает мои вопросы. Всегда информирует меня о любых новостях, которые касаются моей недвижимости в вашей компании the First Group. Я рада, что the First Group и обслуживающая наши апартаменты компания, высоко держат марку в сегодняшнее непростое время.
Благодарю вас.
Роза Бахридинова, Matrix

She was very kind and able to understand
Client request and very helpful to fulfill.
I highly appreciate her. Iam fully satisfied
With her service wich she provided.
Thanks

We liked CIEL HOTEL project very much. We hope project will be successful. Mr Farhan is very cooperative and good natured person and all staff members also.

Très bon hôtel très bien placé accessible et proche de tout commerce, Personnel agréable et professionnel.

Je souhaite remercier personnellement NOUR pour sa disponibilité son professionnalisme et son amabilité elle nous a réservé un accueil plus que chaleureux toujours a l'écoute de nos souhaits vraiment rien a dire!

Nos prochaines vacances seront sans doute dans son établissement et on n'a nul doute que sa se passera à merveille.

Je vous souhaite bonne continuation mademoiselle et bonne chance.

We checked in for a weekend and left very satisfied with very good memories. The hotel was suggested to us by some friends who stayed here before and were satisfied too. The rooms were super clean, the view was super and I got a cake for my birthday too. Would like to thank the team for their hard work mainly Nour because she extended extra care to us attention and compassion during the whole stay, we felt precious and this was definitely something. Thank you again for all

The hotel was exceptional right from the start. The room was beautiful with great views of Dubai Marina. This hotel operates like a 5 star with great attention to detail and exceptional service and care. The staff were exemplary, they took care of all our needs and wants.

Nour, our relations executive welcomed us with open arms and a big smile and made sure we felt right at home. A special thank you goes out to Rohan who cleaned our room beautifully with little gestures of sweets and dates. The breakfast was so satisfying with a good and wide selection to choose from complemented by great service.

We highly recommend this hotel.