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From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
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Amazing service by jasmin, very professional and good service. Also hospitality was spot on!
More experience
More realizable
More attractive
And I hope to be a partner of the first group
It's my pleasure
التجاوب بعد شراء الخدمة أقل من المتوقع بكثير, عدم الرد على الايميلات والوصول لخدمة العملاء صعب جداً.
كما لا أنسى أنه لم يكن هناك تعاون مع جائحة كورونا
برجاء التواصل معى فى اسرع وقت لحجز الطيران و اسعار الخدمات الاضافية شكرا
The process was great and swift but the sales person that contacted me is dishonest. When I asked him about visa and airport pick up he said the travel agent will do it don't worry. When I receive the certificate it was clear that visa and airport pick up were exclusions
سعيد بالتجربة الي عشتها معاكم وتعرفت علي اهمية الاستثمار في دبي
We stayed in the hotel for two days and we were very happy about our stay. The room looked great, super clean and tidy. On the check out, we were greatly assisted by Sana and Nour from TFG who were very helpful and nice to my family. We will surely comeback for the service provided.
Not had experience with you yet. Am wishing to have a great experience with you as told
My holiday experience at Wyndham Marina was so amazing. I did enjoy the varieties of continental breakfast and welcoming staff at the hotel. Best regards to Nour (TFG) who assisted us to have so much fun.
Riham was quite patient with me throughout the process. I did however, express my displeasure in the beginning when it seemed as though I was being pressured into jumping on board. I think that if TFG allow potential clients a little time to think through the offer, they'll have a much better success rate.
Parfait personnel très écoute et très bonne communication
I look forward to to seeing an excitement at Dubai with my wife and children. I know it's a great collection of scenes
The ease of filling the form and answering the questions are commendable.
Katie and Seif eldin were of great help in booking the package. They were very patient, understanding and explained everything to me thoroughly.
I got a message when I was in the middle of a stopover in Istanbul. A member of the hotel was concerned about our arrival, all this to discover because Nour planned for us a romantic set up decoration to surprise us, Nothing to say it was an impeccable suite as in the photos. I was there in July, I would simply like to say thank Ms. Nour who also speaks fluent French in addition to listening from our arrival until our departure. If I come back to Dubai it has to be this hotel. In addition, the view from our suite was simply magnificent and this balcony. Thank you to the whole team of this establishment. Without forgetting anyone!
Experience with Enhanced Health and Sanitation Measures Nothing to say everything was impeccable!
It was interesting and fun, Jasmine was just amazing and helpful
Lara is so helpful and her presentation way was very great and she convinced me to come during the Expo time.
نشكر هذا العرض والترحيب والافادة من المعلومات العقارية في دبي وغيرها ونشكركم على هذا العرض الجميل ونتمنى لكم الازدهار والتقدم
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members