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Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
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كانك زيارة ايجابية وغيرت لدى بعض الصور التي كنت اعتقدها
ممتاز جدا
وخصوصا الاستاذ علاء علي. ماقصر معانا
Excellent and professional service provided by the staff members
Dear Mr. Charles,
Thank you for your feedback.
Customer satisfaction is our top priority; and it’s always great to receive feedback like yours.
We look forward to welcoming you to Dubai,
Safe travels,
The First Group
لماذا شخصبن فقط لماذا لايكون هناك عرض للعائلات
You are very helpful and your programme is amazing
مساحة الغرف الفندقية التي كانت صغيرة مع أنها إكسيقيتيف
Thank you islam and your team, really we enjoyed your package, we will visit you on the Christmas period
Dear Mr. Bright,
Thank you for your review and feedback on your trip to Dubai with our exclusive Dubai Lifestyle Experience!
We're so glad to hear that you had a memorable time. We look forward to welcoming you again.
Best regards,
The First Group
Very helpful, easy to use, and suerb hotel
I need another package for the Christmas time will contact you islam to arrange it for me.
Dear Mr. Jauna,
Thank you for taking the time to write about your trip to Dubai as an exclusive member of Dubai Lifestyle Experience.
We're so glad to hear that you had such a wonderful time.
We look forward to welcoming you for many more years to come!
Kind regards,
The First Group
The First Group team are the best, special regards to islam, he makes our trip very memorable
Dear Mr. Issah,
Thank you for your review and feedback on the service you received from Mr. Islam.
We hope to see you in Dubai again!
Kind Regards,
The First Group
Amazing experience. Well taught through and they know how to spin their story
Dear Ms. Gloria,
Thank you for becoming a member of our exclusive Dubai Lifestyle Experience.
We trust your holiday to Dubai will be one that you never forget!
Safe travels,
The First Group
اشكر الاستاذ محمد فرحات والاستاذ محمود على حسن تعاملهم واخلاقهم.
نرجو التكرم بالاتصال للاستفسار بعض المعلومات
Dear First Group,
We want to to express our appreciation to you and the First Group for the Lifetime Experience package which enabled us to have a week holiday in the beautiful city of Dubai.
Thanks for the customer service Team
We have returned safely to Ghana
Shukran
Dear Mr. Slyvestor,
Thank you for your review and feedback on your trip to Dubai with our exclusive Dubai Lifestyle Experience!
We're so glad to hear that you had a memorable time. We look forward to welcoming you again.
Best regards,
The First Group
This was the best presentation I ever had in my years of business experience.
ارجو الاتصال بي في اقرب فرصة من فضلكم
شاكر لخدمتكم
نحتاج استقبال بالمطار وتوصيل من والى الفندق
عرض جميل ومميز وتعامل الموظفين قمة في الذوق والاخلاق
برجاء التواصل علي الرقم التالي لتخطيط العطله القادمه الي دبي
موبايل ٠٠٩٦٦٥٦٧٧٧٩٨٣٧
فقط تم التقديم ننتظر الاستجابه ومتحمس لتجربة السفر مع دبي لايف ستايل لرؤية المختلف والمميز
Answer: The company is in business to take your money and give you nothing in return. Stay away
Answer: Very frustrated. More than 5 years without any returns and unfinished hotels.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at [email protected] we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at [email protected] we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at [email protected] we would arrange a free consultation with our specialist.
Answer: Hello, thank you for your interest. Could you send us an email to [email protected] with your contact details and our consultant will get in touch with you and explain everything in details.
Answer: Seeing is believing, I never met an owner who shares this sentiment.
Answer: Hello, thank you for your question. We did not quite understand what exactly you are inquiring about, so please, email us on [email protected] with your concerns. Thank you


عزيزي السيد ناصر
شكرا على ملاحظاتك.
رضا العملاء هو على رأس أولوياتنا ولضمان أن جميع أعضائنا لديهم تجربة لا تنسى من البداية إلى النهاية، سيتم أخذ ملاحظاتك في الاعتبار.
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