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From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was impressed with the attitude of the team. Met with Ahmed who pitched the program. Their was no undue pressure to accept the offers presented. He was kind friendly and articulate.
اتمنى ان يكون التواصل لترتيب الرحلة سلسا وبدون تاخير
Good Good Good Good Good Good
Good Good Good
Seeing is believing I guess! Let's see if I have been under promised or over promised because I personally hate promotions.
السعر مقابل الخدمات معقول جداً ومناسب، واتطلع إلى أن تكون الجودة مميزة أيضا.
لم تكن جميع الفنادق متاحة عكس الاتفاق الوارد
عند الاشتراك في البرنامج اخبروني عن ٣ فنادق وهنا الحجز الفندق الذي ارغب به غير متاح
مجرد حجز ولكن ليس كل الفنادق المذكوره متاحه للاسف
The phone discussion about options and available services and accommodations is different about site and profile options
It gave me Wyndham Dubai marina // Not available!
And this is not my deal with Mr Omar Hisham and Kitty
شكرا من القلب وشكرا أ. سندس خدمة العملاء
Nous Sommes tres content de l'acceuil de Mlle Roxanne et surmount bien conseille car nous revindrons a Dubai. Merci by Maria & Pietro
نمني النفس تكون رحلة حلوة سلسلة بنفس طريقه الحجز اشكر استاذ ابراهيم واستاذ احمد شكري على تعاونهم
Very good, thank u, the brochure is very nice and helpful,
Looks good, Creates high expectations. Hope you'll stand up to it
It's been an awesome experience so far, wonderful, interaction, beautiful atmosphere professionalism top notch
It was amazing and the team there including Karim and hi supervisor we so so welcoming. I really felt like I had started my holiday already. Keep it up
I will come with 4 children for that need bigger room and I already take plain tickets in 18-25march
الف شكر لكم - على تقدير عملائكم والمرونة في التسهيلات
LES ETAPES REMPLISSAGE DU FORMULAIRE SONT BIEN CLAIRES
From the first day i was approached concerning the First Group Products the experience was very good, but immediately i made a full payment, First Group has gone quite on me and i don't know where i stand now.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members