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From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
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LO QUE QUIERO COMENTAR QUE NO ME DA OPCIÓN PARA VIAJAR EN OTRA FECHA, YO QUIERO IR A FINALES DE NOVIEMBRE 2022
My experience with Heidi is wonderful. We are looking forward to meet Heidi once again.
We are 8 family members coming to Dubai through your service. I would like to request your team to arrange for our airport pick-up on arrival and drop-off at the end our our trip which would be great deal of kindness from your side. We will truly appreciate it. Thank you so so much.
تجربة ممتازة واتمنى قضاء وقت ممتع باذن الله
Good greetings
I thank you very much for everything From dealing with credibility and meeting the wishes of the client and supporting him at all times.
I thank the generous professor Sana Zerad, who has been following us throughout the journey with all taste, manners, good dealing, kindness and care.
A fun trip that was made more beautiful by the beautiful bouquet that was in its content.
The family and I are very grateful to you.
Ahmed the jingles.
C'est une bonne opportunité pour visiter dubai et connaître first group
Cher Monsieur Nizar,
Merci pour votre avis.
Nous sommes impatients de dépasser vos attentes à Dubaï en tant que l'un de nos membres Dubai Lifestyle Experience.
Voyages en toute sécurité,
The First Group
لم تكتمل الزيارة بعد ولاكن لست راضى عن التواصل
ليس لدى معرفه عن تطلبات الزياره ولا يوجد تواصل بشكل جيد
Mr Ricardo Salmon LED-******* a hotel guest stayed at Wyndham Dubai Marina and I've met him at our lounge to book some excursions as they are first time to visit Dubai and need more information of where to go and how to book, I've established a contact with Me Ricky and booked for him some excursions as well as I've arranged Yacht Cruise dinner for his wife's birthday and he was amazed and very satisfied of my overall arrangements,,
In addition I gave Mr Ricardo a brief of TGF profile and booked him an investment Tour at our office as a potential investor.
Mr Ricardo expressed his gratitude towards our services and he will absolutely recommend our company to his friends and family back home in USA.
Mohamed Hamouda.
Dear Mr. Hamouda,
Thank you for conveying the kind words from Mr. Ricardo!
Our team will be reaching out to him shortly.
Kindest regards,
The First Group
Waiting for your reply. Our first experience was very Good. I would like to offer this journey to my wife as its her birthday.
Dear Dr. N.,
Thank you for your review and feedback on your trip to Dubai with our exclusive Dubai Lifestyle Experience!
We're so glad to hear that you had a memorable time. We look forward to welcoming you again.
Our team will be reaching out to you shortly.
Best regards,
The First Group
Am happy with your introduction am looking forward to experiencing it
Dear Mr. Alfred,
Thank you for becoming a member of our exclusive Dubai Lifestyle Experience.
We look forward to welcoming you to Dubai!
Safe travels,
The First Group
الخدمة ممتازة و تعامل الموظفين جميل و محترم
Met with Said, a gentleman that is very interesting to be with. Very courteous and simple guy. Presentations were pointedly exciting. Always ready to assist and adapt to your peculiarities. Was able to seal some exciting holiday deals. Beautiful people altogether.
Dear Mr. Abiodun,
Thank you for your review and feedback on the service you received.
We pride ourselves in delivering exceptional customer service; and it is gratifying to learn that you had a pleasant experience with our team.
We look forward to welcoming you to Dubai!
Warmest regards,
The First Group
اهلا ومرحبا
اتمنى من شركة ذا فيرست جروب توفير السائق والسيارة طوال فترة الاقامة
،عزيزي السيد يوسف. شكرا لك على ملاحظاتك
نتطلع إلى الترحيب بك وبزوجتك في دبي في تجربة دبي لايف ستايل.
،نتمنى لك رحلة آمنة
ذا فيرست جروب
Excellent over just we need to experience the fact
كل شي ممتاز العروض الفنادق الرحلات اماكن السياحية سفاري ارجو ان احصل علئ كل شي في العروض
نتمنى إضافة الأماكن الجديدة مثل متحف المستقبل وغيره
Easy and fast and nice offer but i have to try it to have complete picture before i recommend it to others
شكرا لكم واتمنى ان تكون رحلة سعيدة وان تكون الخيارات اكثر
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mr. Farheen,
Thank you for becoming a member of our exclusive Dubai Lifestyle Experience.
We trust your holiday to Dubai will be one that you never forget!
Our team will be reaching out to you shortly.
Safe travels,
The First Group