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From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
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Was easy to follow, would have preferred to be able to have dates that are further away available for booking.
It was a warm welcome from everyone from the time I arrived to the point of purchasing a package. They made us feel very welcome! I look forward to doing more business with The First Group. Excellent Customer Service!
عرض مذهل وسعر ممتاز اتمنى الاستمتاع مع عائلتي في هذه التحربة
،عزيزي السيد حسن
شكرا لك على ملاحظاتك.
نتطلع إلى الترحيب بك وبزوجتك في دبي في تجربة دبي لايف ستايل.
،نتمنى لك رحلة آمنة
ذا فيرست جروب
Well the consultant showed his good professional skills despite some misunderstanding previously, he has been very helpful and hope he continue moving forward in his career, he also showed the great performance of his company
Dear Mr. Prakash,
Thank you for taking the time to write about your experience with The First Group. We are pleased to know you've had such wonderful interactions with our team members.
As an organization, we pride ourselves on delivering the highest levels of personalized service to our clients, so are very delighted to read your review.
Kind regards,
The First Group
خدمة الدعم متعاونين جدا، خيارات السفر ممتعة، انشطة متنوعه
The system is very friendly and guide you very well in filling the forms.
Dear Mr. Admasu,
Thank you for your feedback.
We look forward to welcoming you to Dubai on your Dubai Lifestyle Experience.
Safe travels,
The First Group
After my physical examination I will rate more thanks
Thank you Lahcene We really had a wonderful time in Dubai, Sure, we would love to come back soon. And i will inform some friends to visit using the VIP Discovery
Dear lahence thank you very much for the organization of our trip we had a lots of fun, you have a great city
"thanks for all your diligence and please convey our gratitude to the team that coordinated with us during our stay in your beautiful City of Dubai"
Hi Sana, We got back home safe, Was a great visit, thanks for making it happen, Hope we can meet next time, Let me know if any of these opportunities come up again,
I also have other colleagues that are interested after I I told them about it
Dear Ms. Anna,
Thank you for your feedback. We are glad to hear that you have a wonderful expereience as a Dubai Lifestyle member.
We hope to see you in Dubai again!
Kind Regards,
The First Group
Mr. Kamal Patel LED-******* approached us to express his gratitude towards our services and the arrangements as well as he gave positive feedback of the desert safari experience. He did mention Thierry at the concierge was of great assistance and made their stay in Millennium Place memorable and he will be visiting Dubai again in a couple of months for a business trip
Dear M. Islam,
Thank you so much for your immediate response to my request.
I got the tickets and was able to visit EXPO 2020.
Regards,
Dear Mr. Vincent,
Thank you for your review and feedback on your trip to Dubai with our exclusive Dubai Lifestyle Experience!
We're so glad to hear that you had a memorable time at EXPO 2020.
Best regards,
The First Group
شكرا من القلب عزيزي اسلام,
الفندق مرة حلو فيرست كوليكشن,
العضوية و الهدايا مرة جميلة يعطيكم العافية
،عزيزي السيد أ
نشكرك على تعليقك على الخدمة التي تلقيتها. نفتخر بتقديم خدمة عملاء استثنائية. ومن دواعي السرور أن نعلم بهذا التفاعل الرائع مع السيد إسلام
،أطيب التحيات
ذا فيرست جروب
On behalf of the client
Good afternoon Sana, Thank you so much for everything, The service was excellent
Next time you get such a package you let me Know
God bless you.
On Behalf of the client:
Bonjour Mme Sana, Je voulais juste vous remercier de votre assistance lors de notre séjour à Dubaï.
Merci infiniment de tout cœur et que le Seigneur vous bénisse.
Very nice package, allowed us to discover how is beautiful Dubai.
This is the 1 time for me here, and will not be the last.
Thank you M. Islam for your assistance to make it memorable.
Dear Mr. Marco,
Thank you for your feedback and for sharing your thoughts about The First Group and your experience in Dubai.
We look forward to seeing you again!
Warmest Regards,
The First Group
Dear sir,
It's our first time in dubai. Hope to enjoy our journey and if it's so pleasent think to invest for a room suite to spend our holidays once a year for 2 seniors
خيارات رائعة، اتطلع لخوض التجربة والاستمتاع بهذه الرحلة
ممتازه امل التواصل مع زوجي لتأكيد باقي عملية الحجز *******031
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Gloria,
Thank you for your review and feedback on your trip to Dubai with our exclusive Dubai Lifestyle Experience!
We're so glad to hear that you had a memorable time. We look forward to welcoming you again.
Best regards,
The First Group