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From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
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متعاونين اشكر الاخت بسمه محمد على تحملها واستجابتها بسرعه
Easy to navigate and choices are clearly spelt out. Am impressed
Dear Mr. Richard,
Thank you for becoming a member of our exclusive Dubai Lifestyle Experience.
We look forward to welcoming you to Dubai!
Safe travels,
The First Group
Fantastic first group I love our experience with first group
Dear Mr. Arvind,
Thank you for your review and feedback on the service you received.
We pride ourselves in delivering exceptional customer service!
We look forward to welcoming you to Dubai!
Warmest regards,
The First Group
،عزيزي السيد عمر. شكرا لك على ملاحظاتك. نتطلع إلى الترحيب بك في دبي في تجربة دبي لايف ستايل
،رحلة سعيدة
ذا فيرست جروب
I Want only to ask if the date its possible or not
Looking forward for a fun loving family holiday in dubai
I was very happy to undergo the benefits of investing in Dubai. I was actually trying to figure out how I would invest in real estates and I think I will invest in a hotel room purchase.
Thank you so much for coming over to zambia.
Easy to navigate and informative. Also excellent first impressions
اهم شيء تأكيد الفندق الذي تم اختياره كخيار اول وبحوالي 20 يوم قبل الوصول
I wanted to book extra five days. Without the same set of sighting seeing experience as the first five days. Seems impossible.
جيده لغاية الان ولم اجرب الخدمات بشل كامل حتي الان واعتقد انني سوف احظي بخدمات مميزه
Professional and beautiful. The team did a good job from presentation etc. nice hotels and good ride
I want to say a very big thank you to Sana and the entire "The First Group " team for a super Dubai life experience. It was really an experience to remember.
I thank you for your nice customer service all the way from Ghana and through my stay in Dubai, Once again thank You Sana.
بعد لم اخض التجربه بعد انتهاء الاجلزه سوف اقوم بتقييم التجربه ان شاء الله بس كاجراءات وكاتوصل مه المندوب الاستاذ محمد اعتبرها تستحق الخمس نجوم وشكرا لكم
Since I already purchased Airline tickets from the States to Dubai arriving on 6 June 2022, I would appreciate all the help to use that date as the first day of my stay. Also do you have other destinations for future travel?
Plus simple et fiables vos hôtel sont dans les normes VIP
I tried to book before on 20 March 2022 but failed,
J'ai hâte de prendre mes vacances et venir voir les possibilités qu'offre Dubaï
Cher M. Zool,
Merci d’être devenu membre de notre exclusive Dubai Lifestyle Experience.
Nous espérons que vos vacances à Dubaï seront celles que vous n’oublierez jamais!
Bon voyage
The First Group
Par rapport à mon expérience, c'est l'excellence.
رائع انصح الجميع بتجربة العرض وايضا سعر البكج مغري جدا
،عزيزي السيد أحمد
شكرا لك على ملاحظاتك.
نتطلع إلى الترحيب بك وبزوجتك في دبي في تجربة دبي لايف ستايل.
،نتمنى لك رحلة آمنة
ذا فيرست جروب
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
عزيزي السيد سعيد،
شكرا لك على رأيك وتعليقاتك على الخدمة التي تلقيتها.
إنه لمن دواعي السرور أن تعلم أنك حظيت بتجربة ممتعة مع فريقنا.
نتطلع إلى الترحيب بك في دبي قريبًا!
تحايتي،
ذا فيرست جروب