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From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
This summary is generated by AI, based on text from customer reviews
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From the first day i was approached concerning the First Group Products the experience was very good, but immediately i made a full payment, First Group has gone quite on me and i don't know where i stand now.
All were so helpful and informative. Excellent experience. Would recommend to others.
I would like to have good vacation and thanks for your time
Thanks and not more for me to add here, however, the time for the trip could be change
تجربة مشوقة اتطلع لمعايشتها اشعر ان زيارة هذه المرة لدبى سوف تكون مختلفة عن المرات الماضية
يفضل لو كان هناك طريقة لحجز مواعيد اسرع 15 يوم
I would appreciate to set the date of arrival on March 7. Thank you تاريخ الوصول 7 مارس. شكراً لكم
Toujours la magie de dubai présent dans la réservation
Mr. Matoug Ahmed CCT-******* he is an owner with TFG and stayed with us as DLE Personal Stay Upgrade. Mr Matoug and family were extremely satisfied of our services & assistance extended to them throughout their stay.
Mohamed Hamouda.
Mr. HANI HALAWANY CCT-******* expressed his thankful and happiness of our Services provided throughout his stay as well as all of the arrangements he requested.
Mohamed Hamouda.
شكرا لكم خدمه سريعة ممتازة اتمنى ان تكون كذلك خلال الرحله
شكرا لكم خدمه ممتازة واتمنى ان تكون الرحله أيضا كذلك
Absolutely 5 star service from Bradley & Said, hire more guys like them.
Efficient communication and easy to book online. Recommended
Проактивная работа менеджера.
Удобно заказывать тур
Удобная навигация сайта, отличные скидки и бонусы
Quite easy procedures to go through and self explanatory.
I am looking forward to some exciting time in Dubai in June
I chose 4 and not 5 stars because I prefer to talk to someone on WhatsApp at least to ask questions before I book.
Great customer care geared to the right choices. Mr. Abdullah Mohamed was of great assistance
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members