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From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
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DES INTERLOCUTEURS TRES DISPONIBLES ET AGREABLES
Nous sommes en attente de confirmation pour le séjour.
Bien cordialement
During my visit to Dubai on March 2022 I met great people that I would like to meet again! I would like to mention that my reservation is been taken care by a very professional and great person Mr Yacine Oufriche, that I wish to meet for the first time during my coming visit on February 28,2023.
Best regards,
Ibrahim
It was a very good experience. Yacine helped us a lot and was very professional we enjoyed the stay in Marina. Thank you TFG for everything.
Dear Mwaffak,
Thank you for your review and feedback on the service you received.
We pride ourselves in delivering exceptional customer service, and it is gratifying to learn that you had a pleasant experience with Yacine.
We look forward to seeing you again!
Warmest regards,
The First Group
اختيار الفنادق قليل ، ولا توجد فنادق على الشاطئ
ارجو التواصل في اسرع وقت وتلبية طلب العميل
افضل تزويدي عن استئجار سيارة خلال فترة الاقامة وكذلك الانشطة والاماكن السياحية في دبي مع قيمة تذاكر الدخول
كل شي جميل الا اني لم اتأكد حتى الان من اي اخيتار سوف يكون المتاح
السيد احمد،
نشكرك لكونك أصبحت عضوًا في تجربة أسلوب الحياة الحصرية في دبي.
ونتمنى لك تجربة رائعة، ونتطلع إلى الترحيب بك في دبي!
في انتظار وصولك بسلام،
ذا فيرست جروب
الموضوع تحت التجربه وابحث عن فرص استثمارية خارج دولتي
التعامل والاهتمام والمصداقيه هي التي تجذب العميل وعليه ارجو ان نستمتع بهذا العرض لنكرره مره اخرى.
عزيزي السيد حسن،
شكرا لك، لمراجعتك. نحن نقدر تقديراً عالياً استغراقك الوقت لمشاركة تجربتك مع ياسينا.
أطيب التحيات،
ذا فيرست جروب
التجربه السابقه معكم كانت ممتازه شكرا لكم ارجو تنسيق حجز تذاكر الطيران
,عزيزي السيد محمود
شكرا لك على ملاحظاتك. يسعدنا أن نعلم أن لديك تجربة رائعة كعضو في تجربة دبي لايف ستايل.
نتمنى رؤيتك في دبي مرة أخرى!
تفضلوا بقبول فائق الاحترام،
ذا فيرست جروب
اهتمام فريق العمل
سرعة في التنفيذ
التأكيد على فهم المنتج صوره وصوت
ابرااز اهم المتطلبات
اخلاق عاليه
,عزيزي السيد حمود
شكرا لك على ملاحظاتك. يسعدنا أن نعلم أن لديك تجربة رائعة كعضو في تجربة دبي لايف ستايل.
نتمنى رؤيتك في دبي مرة أخرى!
تفضلوا بقبول فائق الاحترام،
ذا فيرست جروب"
It's a nice and cheaper way to have a holiday in dubai
Dear Mr.Chirwa,
Thank you for becoming a member of our exclusive Dubai Lifestyle Experience.
We hope you had a wonderful experience and we look forward to welcoming you to Dubai!
Warmest regards,
The First Group
I have a little problem, i am worried, because I dont know if I will get travelling at this date. I am working a lot and I need to postpone my vacation. I would like to travel with my wife to Dubai in May or June. I think I will lose $ 1500 dollars already paid, because I will could not go to travel to Dubai to enjoy DLE until 23/02/2023 when my certificate will expire. Could you please extend my certificate DLE or give me another solution?
Kind regards
Eduardo Marques Araújo
+351 963 721 798
Ver good experiece with the first group, food,hotels,staff every think good thank you even the cordinator for our stay soumaya very kind and helpful
Dear Mr.Emmaneul,
Thank you for your feedback. We are glad to hear that you had a wonderful experience as a Dubai Lifestyle member.
We hope to see you in Dubai again!
Yours sincerely,
The First Group
The team has been extremely professional so far.
OUR HOLIDAY WAS PERFECT with thre first group,soumaya helped us me and my family a lot thank you first group
Dear Mr.Richard,
Thank you for your review and feedback on the service you received from Ms.Soumaya. Our mission is to provide the best service to all our clients and we’re delighted we met your expectations.
We look forward to being at your service for years to come!
Kind Regards,
The First Group
Up to this moment I can not evaluate my experience,I need to spend my holiday to decide this,but I checked the hotels prices on my booking.com since I am a genius member and found the prices are relatively close...close
Dear Mr. Mudher,
Thank you for becoming a member of our exclusive Dubai Lifestyle Experience.
We look forward to welcoming you to Dubai!
Safe travels,
The First Group
متعاونين جدا في تقديم معلومه السفر لقضاء العطله
عزيزي السيد اندريا،
شكرا لك، لمراجعتك. نحن نقدر تقديراً عالياً استغراقك الوقت لمشاركة تجربتك مع سارة.
أطيب التحيات،
ذا فيرست جروب
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mr.Ibrahim,
Thank you for your review and feedback on the service you received from Mr.Yacine. Our mission is to provide the best service to all our clients and we’re delighted we met your expectations.
We look forward to being at your service for years to come!
Kind Regards,
The First Group