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From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
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شكر لكم والله يبارك لنا فيكم
هبه قامت بكل خدمته ممتازه
شكر لكم والله يبارك لنا فيكم
هبه قامت بكل خدمته ممتازه
شكر لكم والله يبارك لنا فيكم
هبه قامت بكل خدمته ممتازه
شكر لكم والله يبارك لنا فيكم
هبه قامت بكل خدمته ممتازه
شكر لكم والله يبارك لنا فيكم
هبه قامت بكل خدمته ممتازه
كل شي تمام وأود تجربة فعاليات جديدة من أنشطة التسوق والشواطي
عزيزي السيد حسين،
شكرا لك على ملاحظاتك الإيجابية! نحن نسعى جاهدين لتقديم خدمة ممتازة لجميع عملائنا.
مع وافر الاحترام والتقدير،
ذا فيرست جروب
انا مستمتع بالتجربة معكم بما رأيته من حسن المعاملة والتجربه العقارية الرائدة التي تقومون بها
عزيزي السيد محمد،
شكرًا لك على ملاحظاتك! رضاك هو أولويتنا، ويسعدنا أن نتمكن من تلبية توقعاتك.
مع وافر الاحترام والتقدير،
ذا فيرست جروب
Virement Une belle expérience avec vous à Dubai
J'espère que vous considérer la question des frais de service annuels pour l'investissement.
Cher M. Adel,
Merci de nous avoir fait part de votre expérience positive à Dubaï! Nous sommes ravis d'apprendre que vous avez passé un excellent moment.
Cordialement,
The First Group
التجربة رائعة من خلال التعرف عن الفنادق فى الموقع الاكترونى
عزيزي السيد جرجس،
شكرا لك على مشاركة كلماتك الرقيقة.
رضا العملاء هو أولويتنا القصوى؛ ومن الرائع دائمًا تلقي مثل هذه التعليقات. نأمل أن نرحب بك في دبي قريباً.
مع وافر الاحترام والتقدير،
ذا فيرست جروب
ممتاز واتمنى ان تكون تجربةً فريدة وممتعة واتطلع لهذه الرحلة
عزيزي السيد تركي،
شكرا لك على كلماتك الرقيقة! نحن ملتزمون بجعلها استثنائية وضمان أنها تتجاوز توقعاتك.
مع وافر الاحترام والتقدير،
ذا فيرست جروب
اشكرك ع كل ما قيمته لنا من سهولة في تعامل و الحجوزات
عزيزي السيد حسن،
شكرًا لك على ملاحظاتك! رضاك هو أولويتنا، ويسعدنا أن نتمكن من تلبية توقعاتك.
مع وافر الاحترام والتقدير،
ذا فيرست جروب
You can't force someone to make a decision on an offer within a space of 10-20 minutes. Economical and financial planning doesn't happen in a day!
The manager were too pushy to get the offer on one time meeting, the offer should have given clients a few days to think it over, not everyone has money sitting idle without planning. Do better next time
Dear Mr. Christian,
We are committed to upholding the highest standards of service for all our clients, and your feedback is crucial to us. Please get in touch with us at [email protected] and let us know the best time and number to reach you.
Warm regards,
The First Group
ارجو ان تكون تجربة السفر معاكم ممتعه ورائعه كروعه خدمة العملاء طلعت ومالك
It was absolutely amazing.From the moment you walk in you are greeted by all the staff and they are the most friendly.Its a dream place
Dear Mr. Shamesh,
We sincerely appreciate your valuable feedback and the 5-star rating you've given us! Your satisfaction is our top priority, and we look forward to serving you again soon.
Warm regards,
The First Group
So much to digest within 2 hours. Ended up investing in the vacation club because i believe the agent was convincing enough.
Dear Mr. Reginald,
We sincerely appreciate your review and feedback regarding the service we provided. Our commitment is to deliver the utmost service to all our clients, and we are thrilled to hear about your delightful experience.
We eagerly anticipate your return to Dubai in the near future!
Warm regards,
The First Group
Very insightful and great business ideas presented
Excellent! The team is very knowledgeable and make us very comfortable
Dear Mr. Caroupanapoulle,
Thank you so much for your sharing your positive experience with our team! Your feedback is valuable to us.
Kind regards,
The First Group
It was a lovely day understanding the investment programme
Dear Mr. Naresh,
Thank you so much for your review! We look forward to welcoming you soon.
Kind regards,
The First Group
كانت تجربة ممتازة في المرة السابقة واتمنى ان تكون كذلك هذه المرة ايضا.
عزيزي السيد راي،
نشكرك على رأيك وملاحظاتك حول رحلتك إلى دبي من خلال تجربة نمط الحياة الحصرية في دبي!
ونحن نتطلع إلى رؤيتكم مرة أخرى في دبي.
أطيب التحيات،
ذا فيرست جروب
Beaucoup d'extras pendant le déroulement de l'enregistrement
Cher Monsieur Jean-Jacques,
Merci pour votre avis. Nous apprécions grandement que vous preniez le temps de partager votre expérience.
Chaleureuses salutations,
The First Group
Guy told me can make hotel nights from mai to December. But only available til august..
Dear Mr. Steffen,
We would like to learn more. If you are willing to share, please provide the details of your experience to [email protected] and a team member will reach out to you directly.
Kind regards,
The First Group
My husband and I enjoyed the stay at First Group hotel for many reasons: easy accessibility to all places, high roomd standard, cleanliness, staff highly qualified and available to solve any problem. We will be back for sure.
Dear Ms. Lucia,
Thank you for your review and feedback on the service you received from our team. Our mission is to provide the best service to all our clients, and we’re delighted we met your expectations.
We look forward to being at your service for years to come!
Kind Regards,
The First Group
The whole experience was superb from the moment we were picked up till the end. The guy was friendly and explained the whole thing to us in a way that we would understand, he answered every questions we were dropped where we wanted to go.
Dear Mr. Francis,
Thank you for your review and feedback on the service you received.
We pride ourselves in delivering exceptional customer service, and it is gratifying to learn that you had a pleasant experience with our team.
Warmest regards,
The First Group
I have got some experience on how to acquire hotel business in Dubai
Dear Mr. Francis,
Thank you for your review.
We look forward to hearing from you again.
Kind regards,
The First Group
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
عزيزي السيد عصام،
لقد سعدنا بالسماع عن تجربتك الإيجابية مع السيدة هبة، وتقديرك يعني الكثير بالنسبة لنا، وسنحرص على نقل تحياتك إليها.
مع وافر الاحترام والتقدير،
ذا فيرست جروب