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Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
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Wonderful looking forward to enjoy my early Christmas holiday with my family
Thanks
الشكر الى الاستاذ عبد الرحمن والسيدة آيه على حسن التعامل والتواصل مع العميل وامل ان يتم اتمام طلبي واختيار الغرف المناسبة
وتقبلوا تحياتي
عزيزي السيد حسن،
شكرا لك على ملاحظاتك الإيجابية! نحن نسعى جاهدين لتقديم خدمة ممتازة لجميع عملائنا.
مع وافر الاحترام والتقدير،
ذا فيرست جروب
Nice nice nice nice nice nice nice nice nice nice nice nice nice
Dear Mr. Wejdan,
Thank you for leaving us with a 5-star review! We value your feedback.
Warm regards,
The First Group
بانتظار تواصلكمهناامكتاللللللببعخممرراتنمممرزاتنننررللبذذ
Very educative, attractive and business oriented discussion that led for my decision to be part of it.
Dear Mr. Siltan,
Thank you for sharing your positive experience with us, your continued support means a lot to us!
We look forward to serving you in the future!
Warm regards,
The First Group
من اروع اماكن زرتها بالعالم حقيقه واتجلع لتجربته جديده وخياليه أخري
عزيزي السيد محمد،
شكرًا لك على ملاحظاتك. لقد سعدنا لسماع أنك قد حظيت بتجربة إيجابية بصورة عامة.
مع وافر الاحترام والتقدير،
ذا فيرست جروب
I wish you gave us, what you have showed. You showed palm beach hotel room, you gave regular hotel...
L'offre me semble intéressante…
Je suis impatient d'en savoir davantage.
Cher M. Christian,
Nous vous remercions pour vos commentaires! Votre satisfaction est notre priorité, et nous sommes ravis d'avoir pu répondre à vos attentes.
Cordialement,
The First Group
Thank you very much, looking forward for your confirmation
Dear Mr. Khalid,
Thank you for your 5-star review! We look forward to welcoming you to Dubai.
Warm regards,
The First Group
اتطلع لغرف فندقيه تكون بمستوى عالي لها اطلاله وفي موقع مميز وشكرا
عزيزي السيد محمد،
شكرا لك على كلماتك الرقيقة! نحن ملتزمون بجعلها استثنائية وضمان أنها تتجاوز توقعاتك.
مع وافر الاحترام والتقدير،
ذا فيرست جروب
ممتاز جدا و الحجز كان سهل والدفع كان اسهل ممثل الشركه محترم شكرا جدا
شكرًا لك على ملاحظاتك. لقد سعدنا لسماع أنك قد حظيت بتجربة إيجابية بصورة عامة.
مع وافر الاحترام والتقدير،
ذا فيرست جروب
We had a wonderfull experience with the First Group.Firstly we were provided transport from our hotel and introduced to the team.We we offered something to drink.We were introduced to the First Group,and learnt that they owns about 19 hotels and 35 resorts in Dubai.First we went to mellenium hotel,the ciel tower the tallest hotel in the World we only saw it outside and went to palm jumeirah.We introduced to the packages they have.It was a nice experience
Dear Mr. Mutsembi,
We are thrilled to hear that you had an excellent experience with us at The First Group! Thank you for sharing your positive feedback.
We look forward to serving you again in the future!
Warm regards,
The First Group
اول مره اقوم بدياره هذا البلد الجميل واتمني ان لا تكون اخر مره وشكرا فيرست جروب علي هذه الدعوه
عزيزتي السيدة روث,
شكرًا لك على مشاركة تعليقاتك الإيجابية حول تجربتك معنا في دبي! وقد سعدنا لسماع أنك حظيت بأمتع الأوقات برفقتنا.
مع وافر الاحترام والتقدير،
ذا فيرست جروب
شكرا لكم تعامل كويس ومهتمين في ادق التفاصيل شكرا من جد لكم ااا
عزيزي السيد أحمد،
شكرًا لك على ملاحظاتك! رضا عملاؤنا هو أولويتنا، ويسعدنا أن نتمكن من تلبية توقعاتك.
مع وافر الاحترام والتقدير،
ذا فيرست جروب
Excellentاتمنى قضاء وقت ممتع لتلتلتلتلتلتلتبطبيبيليلطاذتلتاناناتللتبباذابغيفبغب
عزيزي السيد إبراهيم،
شكرا لك على كلماتك الرقيقة! نحن ملتزمون بجعلها استثنائية وضمان أنها تتجاوز توقعاتك.
مع وافر الاحترام والتقدير،
ذا فيرست جروب
مرونة في تاريخ صلاحية الباقة من اجل حرية الاختيار لاني اجبرت في اختيار تاريخ معين
This is new experience to know about property. Thank you for your info.
Dear Mr. Mohamed,
Thank you for your feedback. We're glad to hear that your experience was positive overall.
Warm regards,
The First Group
اريد فندق Business Bay مع إطلالة فاخرة مع إمكانية الدخول إلى سالونا بيتش
We have stayed there for 5 days in October 23
Hmmmm satisfied but not fully satisfied
Our expectations not full filled
You should add some more attractions in your package
لم اقوم بزيارة الفندق بعد لتحديد تقييم خاص به ساقوم بذلك عند زيارتكم
عزيزتي السيدة كريستين ،
شكرا لك على كلماتك الرقيقة! نحن ملتزمون بجعلها استثنائية وضمان أنها تتجاوز توقعاتك.
مع وافر الاحترام والتقدير،
ذا فيرست جروب
Answer: The company is in business to take your money and give you nothing in return. Stay away
Answer: Very frustrated. More than 5 years without any returns and unfinished hotels.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at [email protected] we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at [email protected] we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at [email protected] we would arrange a free consultation with our specialist.
Answer: Hello, thank you for your interest. Could you send us an email to [email protected] with your contact details and our consultant will get in touch with you and explain everything in details.
Answer: Seeing is believing, I never met an owner who shares this sentiment.
Answer: Hello, thank you for your question. We did not quite understand what exactly you are inquiring about, so please, email us on [email protected] with your concerns. Thank you
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Dear Mr. Galiwango,
Thank you for your feedback! Your satisfaction is our priority, and we're delighted that we could meet your expectations.
We look forward to welcoming you in Dubai!
Warm regards,
The First Group