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Reviews (164)
Delivered on time and packaged well. Courteous delivery men.
Excellent communication throughout the entire process. Even rushed the delivery due to my travel schedule. Fantastic customer service.
Thanks for your positive feedback! We're glad to hear about your great experience!
Ordered a dresser after talking to salesperson via telephone. Dresser delivered in about 3 weeks without any problems. Very happy with price and service
Thanks Joel, we appreciate your feedback! I'm sure you'll love your new dresser. Can't wait to serve you again in the future sometime~
Ordered a desk and office chair.great price.fast delivery and great to work with.will definitely return!
Thank You Melissa! Looking forward to serving you again sometime.
I had a great experience every thing went fast and smooth sailing will purchase more furniture here.
Thank you! Looking forward to serving you again in the future.
The dresser arrived in perfect condition and looks great in my daughter's room.
Thank you Ashley!
This is the 2nd piece of furniture I've ordered from ClassyHome and once again awesome product, awesome quality, awesome customer service, awesome prices and delivery smooth with absolutely no issues. I will ALWAYS look here first for my furniture needs!
Carol, We are thrilled to hear about your satisfaction with our product and service. Customer satisfaction is our priority and we're ecstatic that we met that mark. Looking forward to serving you again sometime.
Great experience, I will definitely order here again.
Thanks Akil, looking forwarding to serving in you the future.
We received our furniture timely and with great service!
Hi, I'm so happy to hear about your satisfaction with our company. We look forward to serving you again in the future.
The chairs were exactly has described and the order arrived earlier than expected. I am very happy with order
Thanks Linda! We're glad to hear about your satisfaction. Can't wait to serve you again sometime.
Went to Ashley furniture store near my house. Wanted just under 6k for the sofas. Great customer service and price
Thanks Angel, it's our pleasure assisting customers like you. Looking forward to serving you again some time!
They had a better price on the exact same piece of furniture that my local furniture store had. Shipping was easy and there was excellent communication with the delivery company. It arrived incredibly well packaged. My husband owned a UPS store and professionally packaged things for a living and he was impressed with how well it was packaged. I will definitely order from Classy home in the future!
Hi Jessica, thank you so much for your amazing feedback! Your kind words mean a lot to us. We look forward to serving you again in the future.
These tables (4 of them total, 2 coffee, 2 end) were incredibly well packaged...almost too much so! I think I spent more time just unpackaging these tables than putting them together, for sure! No damage, and even better than I expected. Have always had incredible experience with Classy Home.
Thanks Dana! Thanks for sharing your experience with us. Your feedback means the world to our company. We look forward to serving you again in the future sometime!
Worst experience ever with the delivery. Furniture was damaged. After going back and forth they finally replaced some furniture. Not even a month with the furniture and the chairs are breaking. They make their furniture with ROTTED wood. Please see photos. My sister weighs 148lbs and was sitting on the chair, and a part broke in half.
Good afternoon Ileana,
We truly apologize to hear about your experience. Upon reviewing your claim, the manufacturer advised that the darkened portion of the wood is a knot, which is the reason of the weakened area. In production, when the parts are cut, if the knot is positioned within the structure, it was unknown that there was a knot there. We are therefore willing to replace the stretcher for you. Again, we are truly sorry for the aggravation and inconvenience this has caused you.
I have received our order. Thankyou for addressing this issue in a timely manner.
Hi Sharon, Thanks for your feedback! Customer Service surely is our top priority.
Completely happy with my new white dresser and nightstand. No defects whatsoever which I was a little worried about. Delivery was great as well. Thank you. I recommend this product.
Hey Valerie, Thanks for your amazing feedback! Your kind words are really appreciated.
I ordered a beautiful chest of drawers that match the bed and nightstand I have. It's perfect!
Thank you Marnita, I'm so glad to hear about your satisfaction with your chest. Looking forward to serving you again in the future!
Went back and forth several times with customer service with questions about the bed and, since it was backordered, when I might expect delivery. They were very helpful and despite delay am pleased and would definitely consider purchasing from The Classy Home again
Hello Kathy,
Thank you so much for your kind words and understanding throughout the delivery process.
We sincerely apologize for any inconveniences you may have experienced along the way and your patience with us has been greatly appreciated.
We take every customer's feedback seriously and use it as an opportunity to learn and enhance our processes.
Your valuable input has been shared with our team, and we are taking steps to ensure smoother and more efficient deliveries in the future.
Once again, we truly appreciate your support and cooperation.
We look forward to serving you again in the future and providing you with an even better experience.
Thank you.
Everything arrived safely and was well packaged.
Due to our remote location it took awhile to get the cabinet delivered.
Hi Heide, thank you for your amazing feedback! We really appreciate it! Looking forward to serving you again some time!
I purchased countertop chairs for my counter but instead they were bar stool height. The chairs were very hard and when I called the company to inquire about a refund I was told try to resale them on my own or pay a 25% restocking fee plus shipping back to New Jersey although they were shipped to me from my home state.
Thank you Michele!