On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The House Reviews Summary
The company enjoys a positive reputation for its diverse product selection, competitive pricing, and reliable shipping, with many customers expressing satisfaction with the quality and performance of their purchases. Customer service is frequently highlighted as responsive and helpful, contributing to a strong sense of loyalty among buyers. However, concerns regarding return policies, particularly associated with shipping costs, and occasional discrepancies in product information have been noted. Overall, while the company excels in delivering quality products and customer support, addressing return issues could enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I purchased a couple pairs of Smith glasses on The-house.com. These glasses were at a reduced price. The glasses came damage free and on-time.
Ordered some shorts because of the great price. They arrived promptly, my fault for ordering the wrong size. The return process is straightforward, no need to complain about filling out a paper form like other reviewers, I own a pen. Money was refunded to my CC promptly.
Ordered the correct size and for cheaper than anywhere else on the internet.
Consider me a happy camper... maybe I'm easy to please...
Another great transaction! Awesome prices, big variety and good quality! I'll definitely purchase from The House again sometime soon! Thank you!
Always happy with what I get from the house. Love both the products that I ordered this time. I always tells my friends to order from here!
What can I really say about this company other than"absolutely amazing". I have been looking for a new snowboard for a few months now and I've come to the house website many many time. Every time there's someone there to chat with me and answer any and all questions I have. Got the lib tech attack banana and man, it's awesome. Great prices, fast shipping. No sticker pack with the board though but thats literally the only "bad" thing I could say and that's not even bad!
Esquí de excelente relación precio-calidad y el envío fue muy rápido y oportuno, la ayuda del chat es muy buena y entrega orientación clara y precisa.
Purchased clearance skis in the off season... what a great value! Shipping was quick, and I had no problem to resolve
Great selection, great pricing, very quick delivery! 10/10 very happy with my overall shopping experience!
Perfect stomp pad - description says silver, but item is black. No worries, I was wanting black, but for the price I couldn't go wrong.
Thanks House! I received my order on time and the pricing was the best I could find online. Great selection and unbeatable discounts. You guys are doing the lords work.
Great product, caught a superb price, bonus free shipping that arrived a few days upon order! This return customer will continue shopping at the House!
I found what I was looking for on this site, it was as expected when received and the delivery time was reasonable. Would shop here again.
It was great I got the best deal of my life. I love the house and will recommend it to everyone. I really hope that everyone in the world knows about this website.
Great bike I ride it back forth to work dying from being out of breathe but everything is great except the seat I ripped 2 pairs of pants in 2 weeks and it feels uncomfortable
The bike came in a week assembled. My son put the wheel and handlebars on and he was good to go. He loves the bike.
The product was as advertised, appears to be acceptable quality, arrived quickly, no complaints. I'll be back shopping again soon!
I can always find great priced items my skater/boarder son loves here. His back-to-school shirts got rave reviews from his friends and were under thirty bucks.
Very roomy. What I particularly like are the organizer pockets - interior zip mesh pocket in the side pocket and the lid, large interior zip pocket in the main compartment. I like that the adjustable straps can be short enough to carry in your hand, or extended to throw over your shoulder easily. I was looking forward to being able to wear the bag over both shoulders like a backpack but it was not as comfortable as I had hoped when loaded down with gear. Still, it was functional and did the job. Best yet, I like the understated look (in black) so I can use it for outdoor adventures or as a weekend bag.
I had an estimated delivery time of 7 to 10 business days and ended up receiving it in 5! Fantastic!
I haven't had a chance to use the skis and boots I purchased from TheHouse.com, but the service has been excellent! Now, I just need new bindings. So I'll be watching you
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account