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Boho Factory

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Boho Factory

1.9
the-boho-shop.com

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Boho Factory Reviews Summary

Boho Factory has a rating of 1.9 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Boho Factory most frequently mention cheap quality, sale items and long time. Boho Factory ranks 1949th among Women's Clothing sites.

service
4
value
4
shipping
4
returns
3
quality
3

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Louisiana
2 reviews
4 helpful votes
Follow Donna M.
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Don't order
May 7, 2019

Ordered a dress it arrived and was too small. I emailed them they responded but would not give me the address to return the item. I found an address somewhere on their website, returned the item with tracking #. I received it back today showing no company at that address. When I go to log into my account they show no record of me! Do not order from them, waste your money!

Date of experience: May 7, 2019
Australia
1 review
5 helpful votes
Follow Gina E.
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Avoid Boho factory (boho-shop.com) like the plague! Same story as person below. False advertising and is a scam. They are stealing off hard working people. All their products are sale' items which is their reason for not providing a refund. They even had the cheek to suggest sending me out a free item and 20% off the next purchase People, you need to report them and just contact your bank for a refund.

Date of experience: May 3, 2019
Canada
2 reviews
10 helpful votes
Follow Rachael L.
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I ordered two dresses and when they arrived I noticed that they were not the same print as in the pictures on the website. I contacted Boho Factory to ask for a refund because I hadn't recieve the product I ordered. I wasn't asking for a refund because I'd order the wrong size, or because I changed my mind. I simply hadn't been sent the correct items and they refused to refund me because they were on sale. A sales policy is understandable but shouldn't apply when the complete wrong product was sent. I politely explained this to them and received no further replies. I would not recommend this website as they falsely advertise their products and will not honor a return. I will never use them again and I will be encouraging other not to either.

Date of experience: March 25, 2019