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TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Thank you for your excellent pricing and availability. Peter in Houston Texas.
My first search found this book too expensive to purchase so I used inter-library loan. Then I found it on Textbook Rush at half the Amazon price.
It was good to find used books. I am glad I found this site………………
This was the best price I could find for my text books and they sent me a check, not just store credit. Thank you!
Grateful to have a place to buy my books back!
Its very convenient to order book from here.
No hustle during order
But book has some marks
So easy! I didn't even have to pay to ship my books to them! They gave me the best price for my books and my check quickly came! Thank you!
Rush sent me that wasn't the one pictured online. I contacted them and they promptly sent me a return label. They didn't have the one I wanted in stock.
Ordering was easy. Shipping was within expected time frame.
Ordering was easy. Hasn't shipped yet, so shipping is still TBD.
I recently had an amazing experience shopping for a book online, and I couldn't be more pleased. The process was incredibly easy—finding the title I wanted was a breeze, and the website's user-friendly design made the entire experience smooth from start to finish. To top it off, my order was processed and shipped faster than I expected, which was a huge plus. Not only did I get the perfect book I was looking for, but I also saved a significant amount of money compared to other retailers. Overall, it was a fast, hassle-free experience, and I couldn't be happier with both the service and the savings. Highly recommend!
Quick and easy process from buying the books to the payment,very satisfying
Very nice and easy to work with them,payment sent to me quickly,so satisfied
Got paid the next day my parcel was delivered. Very pleasant experience.
Textbook Rush has always been efficient and reasonable in all of my buyback dealings with them
Usually, pages download slowly on my device at least. Today was perfect every time.
Great delivery and service and customer service top notch. Highly recommended.
Great service and pays out in a timely manner do recommend to others.
I love using textbook rush! It is always easy and I get exactly what is quoted to me!
Easy to work with, quick to process, quick to pay. I was notified every step of the way with e-mails. Couldn't ask for a better experience! Thank you Textbook Rush!
I purchased a Bible and it was easy. Took 10 days for delivery.
Easy to sell, quick payment. And apparently I have to type even more for this review to count...
Easy to complete, quick payment, will be selling again later
The web sitewas slow. Better now. Also. Your cart doesn't ime-out as it does with other buyers. Thanks!
Well designed website and it doesn't forget the books already submitted.
Process is very easy, I only wish that there was an option to scan multiple ibsn #s with phone camera like BooksRun has on their webpage instead of having to manually add each number of the ibsns.
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members