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TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great service as always but website seems to run a little slow for some reason compared to other buy back companies.
Ive always rented my books for cheap & whenever I need to buy them, I can always go here for a lesser price & great book integrity.
I gave this as a gift to a young man who loves history. I'm told that he really loves it.
Was unable to select shipping speed so this might not even arrive in time, which is frustrating because the cost is 2x as much as Amazon.
When I tried to write my review, the review screen disappeared so it seemed like low reviews are discouraged.
Found textbookrush on a google search and compared it to other sites for pricing and what books of mine they were taking. Textbookrush had the best offer and everything was very easy and quick. I chose paypal as my refund method and my money was available as soon as the refund was processed.
This site has been very helpful in my past and hopefully future
I have sold with TextbookRush (even when they were called Textbookrus) and have always had a good experience
Its been good no major problems other then password issues occasionally having to reset for some reason
Website is slow and its hard to find your sellback cart after you leave for awhile without adding a book
These folks run an honest organization, it's a worry free transaction every time.
It was easy to find my books.
Instructions were easy to find and clear.
I remember the service was great back then, and it seems to still be great now!
Could not easily find where to put my phone number. Your system said to fix it in the billing section. There is no billing section. I had to change it to "check" from "paypal" then I could see the phone number section. Then I switched back to "paypal" and it worked.
Your site has historically been very slow compared other buyback sites. It's been better the last month or two.
Site has been VERY slow in the past. It's much faster than it used to be.
I have sold books through here several times. They have always been quick to pay.
I love selling my books to this company.
Easy to check out, and revived my game quickly and even with shipping at a third of the new price. It all was there and in great shape.
I had a positive experience and will use Textbook Rush again.
This is my 4th sale to Textbook Rush. They have paid the quoted price in the past (I check my books carefully before selling) and have paid quickly.
Book arrived in the condition that was listed, though it took the full 2 weeks. In ordering, the site kept asking to repeat information. Took three times to take order. When I tried to get the tracking information, it would not take my password... a bit frustrating. However, after contacting TextbookRush and the seller, they responded in a timely manner and I received the book of which I'm pleased. Thank you.
Kept asking to repeat information. Took three times to take order.
Love using TextBookRush for nursing school books. They always have the books I need.
Whenever I need a text book Textbook Rush is where I come to. I have not had any problem with the books I've received and I have also sold back books and gotten paid quickly. I recommend Textbook Rush to everyone!
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members