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TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I had no idea the book would be a two inch square book. How am I supposed to sit and relax and read it?
It was a very prompt and very good experience. I would definitely recommend this site to others
TBR is always fast and efficient. I sent in a buyback and within a week received the approval and funds promised.
I've used them more than once and they've always been fast, efficient, fair and a pleasure to do business with.
Checked in and paid on time. There prices were fair and I had no issue with my order.
Easy and simple, painless, happy to get some money back on these expensive books.
Bought and sold all my college textbooks off Textbook Rush! Few years post grad and I'm still selling some of my old books. So worth coming back to check and see if they are accepting new books.
All of my transactions have been professional and efficient.
The site is outstanding and efficient.
Like the way the send check fast and accurate and have called and are very patient and professional.
Fast and friendly and accurate don't waste your time on sending your check or PayPal payments.
Textbook Rush is easy to use to sell back my college books! I received a great price and the process was very user friendly.
Very good. Enjoy the service and speed. Always good business
Always look and shop around; some prices are good, but not all.
I have found your service and prices are always very good. Thank you.
My experience with everything was very good! I would do it again!
I needed some reference materials for science and found both student text and teacher manual for about $10. What a wonderful find and easy on the wallet! Thank you Textbook Rush!
Quick, easy, and efficient. The book was priced way lower than any other seller. Very happy with my purchase!
Great service after purchase is made and timely payment after receiving the orders
The make a timely payment on good and service and great customer service
Good, everything went smooth. Why do I have to use all the space
I ordered a book that is a timeline of Jewish history from creation to 1992, when the edition I bought of the book was published. I waited a while and then saw that my payment had been refunded to my bank. No email, no explanation. I appreciate the money back, but I'd like to know what happened. I'd like to have been warned. I was excited to find the book and couldn't wait to gift it to my son.
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members