Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Selling my book back to TextbookRush was so easy! Printed the label, packed it up, and dropped it off for FedEx pickup. TextbookRush sent an email confirming when the book was received, when it was checked in, and when the check was mailed. The check arrived quickly. I would definitely use them again!
VERY easy to sell your books, its fast and they gave me a great price for my book. Text book Rush keeps you informed about books arrival and payment.
Easy, fast and great to get a bit of money for my books.
They could not get the book I ordered, after I had already ordered it.
Apparently I still had an account from when I attended college. So, it was all that much easier when my daughter wanted me to sell two of her college text books.
I had a question and the seller responded very quickly and resolved my problem. *****Seller, would recommend.
I had a textbook that I didn't need anymore. Textbook rush gave the fairest procrand everything was done within 1 week. Very quick service.
It was really easy to enter ISBNs and get a quote. I shipped the books and once they arrived, they processed my shipment and mailed me a check for the exact amount quoted
Using the website, you know immediately the value (unlike Half Price…) of each and every book! AND free shipping! Worth the effort! Do it! Got my money within a week! Easy Peasy!
Great price for the books I sent in. They were the highest price I found but had the best reviews. Full amount that was quoted to me was received. Would use again.
TextbookRush was very easy to do business with. They gave me an immediate price quote for the textbooks I wanted to sell, then provided a pre-paid FedEx shipping label. I received regular email updates about the status of my package as it was received and processed. It took just a couple of days for my books to be inspected and approved; payment was issued very promptly. The whole process went very smoothly; I was impressed with their organization and professionalism.
I've used this service several times - I have never received less than I was quoted. The first time I used Textbookrush I used several other sites simultaneously because their quotes were higher for my books. This site is my favorite by far! I was paid through PayPal within a week of sending off my books both times. Would recommend and would use again
I have been using several of the other book buyback sites so have a good idea of what to expect. TextbookRush is the best. They pay well for the books they accept, they process them quickly, and they pay lightning fast. I wish I had more books to sell to them.
Your website is terrible. So slow and it just hangs. Very frustrating!
Easy and fast. Will wait to see if i receive payment
All went well and it was sooo easy! The hardest part was finding a box to fit the books in. Then they paid like they said they would. Would do it again!
I have a couple books textbook rush didn't buy and the other place I sold to ended up ripping me off money and didn't pay what they said they would pay. I have always gotten what textbook rush would say I would get.
Free shipping! Fast payment! Great prices!
Would do business with them again!
Answer: My main complaint with this company is that they agreed to take my returns/trade-ins that were brand new books, but then later they said the (new!) books were unacceptable and refused to say why. They sent them back to me and I sold them to another company, who gave me no trouble or shady answers. I would suggest Amazon student- they deliver exactly what that say, and are fair about returns and trade-ins.
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.

