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TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Top dollar bid. Quick turn around from shipment of books to receiving payment. Accountable Email notifications for each step in the transaction.
Easy and quick. I am always pleased with the experience. Great job.
Thanks for being quick and easy to do business with - very helpful, have purchased multiple items, happy with quality and service
I appreciate the convenience and pricing but wish items would arrive quicker.
I sell most of my books to textbook rush, fair pricing, fair appraisal, honest and trustworthy!
Good buyback prices, easy shipping, excellent communication and fast payment.
Timely payment method, Great customer services and quick timely response to customers
Great easy and fast, checks come very quickly, helps get rid of books
The book arrived on schedule and was in better condition than advertised.
Fast and easy service. Easy to list, easy to complete order. Will continue business.
Fast and easy process. Easy to use format, even my grandma can use it.
I sent my books the day after I finished the sale. Very soon after that, I received email "reminders" to mail the items, and this request for customer feedback.
Guys, please go a little slower. My books are still in transit, and I have little way of knowing how my final experience will be. Hence, the two stars.
Not compatible with all standard browsers. I couldn't complete the order on my iPhone, or on my desktop in Safari. It finally worked with Google Chrome. A bit frustrating, since there was no feedback message and I had to troubleshoot on my own.
I have boughten books from this site and also have sold my text book to them. They make it so easy and affordable. Wouldnt buy from anyone else
Website was easy to use and received good prices for my books.
While finishing the last few weeks of grad school, and packing to move, I needed to get rid of some of my textbooks. TextbookRush allowed me to get back some of the money I invested in the textbooks! The process was easy, fast, and convenient. Definitely recommend!
The website was easy to use and offered great prices. The books we've received have matched their description on the site.
The experience was quick and painless. I checked several other sites and TextbookRush offered the most money for my textbooks. They website is easy to use, and the turn around time was super fast. I will be using them again in the future.
Was very pleased with this transaction. Got a good price for the books I wanted to sell and got a check in the mail within reasonable amount of time.
Pretty simple. Will see how the rest of the transaction goes.
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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