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TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great prices for my books! Easy to register and complete my request. Constant and professional communication through the entire process.
I found a rather esoteric programming book, and ordered it.
Great handling and not damaged. I was satisfied with the condition of my book, however, just a bit frustrated it was so expensive.
Super easy process and the payment came through with no issues.
Bank denied charge and company refused to run card again. No response via messages nor email. Went to Amazon and got the same books at half the price.
The buy back service is very easy and quick. Payment was received as promised.
Book was received, processed, and paid all on the same day. They are great to work with.
Always a pleasure to sell back books to TextBookRush.
Wow, it is so easy to sell books on this website! I have done it before, and I would do it again.
I have used Textbook Rush a few times and have no problems. They pay quickly and usually for the price they quoted. I'll use them again.
I appreciate your quick responses and payments. Great book buy company and are very professional.
Fast and easy to work with. All the other sites take a lot longer to pay you money. This site does it right away.
Always fast shipping and reliably good textbooks every time I have ordered from textbook rush!
Easy process, check arrived quickly and everything was as the website explained
Fast pricing and check out. Simple and convenient. Will use again.
Easy to do, but not clear who is paying for shipping. That should be emphasized or at least included as one of the links.
I am truly thankful for the buy back service you provide! I am able to monetize my business just a little bit more! You are quick and efficient and I get my check gets mailed out right away! Thank you for all that you do!
I had some books on counterfeit hold and never heard another word about them - I don't send any books to you that have high counterfeit rates anymore even if I am positive they are legit.
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members