On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Would buy it again if need books. It is easy to find a book and the book as it describes.
Great prices, easy-to-use search feature. Usually have the titles I am looking for!
There is a wide selection of books to choose from and the shipping time is not a long wait, It is officially my new go-to book supplier.
The whole process was very smooth and quick. The instructions were simple and I was sent a check for the full amount quoted to me.
It was so easy to process and ship. I would recommend to anyone.
You've made the daunting task of buying and selling books quite simple. I'll be back!
I did not receive a shipping label with my buyback and there did not seem to be a way to go back to anything since I chose to checkout as a guest.
Place your isbn numbers and a price comes up. It is a very easy site to use
I used to have great experiences with textbook rush. Then it started to refuse to accept my home address as valid. I am having it shipped to my university address instead, but this is a major issue and frustration for me. My address is valid, and it won't let me complete an order using it.
Put it this way: I'll take less money for a book if TBR isn't the highest offer. My last 10 buybacks with TBR are within 2% Quoted/Paid.
The book is in a good shape and the cost is reasonable. I had a good experience with your service.
Couldn't purchase as a guest. Places my order 10 days ago and it's still at step 1 of 4 a not even close to shipping yet. Horrible.
They were very quick and easy to use service for my textbook needs!
This really helped with my school supplies needs! I could not have afforded my textbook for my upcoming semester without it!
It was easy to find but back price. Sending was easy and I got my check quickly.
Great performance by Textbook rush in receiving and efficiently processing payments!
I often get a message saying there's in issue with the ZIP code when it's the same as always
I needed to purchase two books, I sold a few others and the total transaction was very quick and efficient.
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members