Tendaisy

Question 1

Question

I am a 36 bust, 33 waist N 38 hips n from your size chart...I can't figure it out in U.S. sizes (?). I am 5' 115 lbs. Can U tell me what size I e

Tendaisy T. · Answer

Thank you for contacting us. After searching online, we got the detailed measurements for it (bust 36, waist 33 and hips 38). Would you please recheck whether they are correct? If yes, based on it, your size on our website should be M(US 8-10). If not, please measure yourself according to our measuring guide and tell us your correct measurements: https://www.floryday.com/en/measuring-guide.html If you need further assistance, please feel free to contact us.

Question 2

Question

hi, my order number is 07T92967XF485880A. I have read some reviews about the company and they were not good, In fact now I am very worried . Jenny

See another answer (1)

Tendaisy T. · Answer

Thank you for your contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to [email protected] with the title " sitejabber +your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Tendaisy

Question 3

Question

How do I return something

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Tendaisy T. · Answer

Thank you for your contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to [email protected] with the title " sitejabber +your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Tendaisy

Tendaisy T. · Answer

Thank you for your contacting. Tendaisy is an online shopping mall featuring the latest in women's fashion apparel and fashion accessories. Registered in London, UK, Tendaisy is distributed globally via our overseas warehouses and ships to over 100 countries worldwide. Currently, the return shipping cost is borne by the customers. We recommend some economical ways for returning based on the the parcel weights and return destination when providing the return address. You can see our return policy on the website https://www.tendaisy.com/return-policy.html. Have a nice day!

Tendaisy T. · Answer

Thank you for your order. It is really our greatest honor to hear that our products have caught your attention. Your satisfaction is utmost important to us and this is absolutely our work power. Thank you for your praise!