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Templatemonster Reviews Summary
Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Time is 3.50 am and he helped me so much. Really glad to be here. Also i liked templates. I will buy as soon as possible 1 theme when i choose
I try the chat to find my template. It was good experience. Becky, you crazy help guy. They have good templates.
He has served me perfectly, he has helped me in everything and he has clarified all my doubts. I'm very happy.
When I placed my call, I was not sure of what was available and how to proceed. Eduardo gave me options, answered my many questions and provided further insights on tools that would help my installation and help me create a store front that would be operational in 24 hours and ready to sell. I highly recommend Eduardo and the support he provided with excellent answers, ensuring my customer experience was complete!
Muchas gracias por atenderme tan bien. Y especialmente a Eduardo que ha sido todo un profesional!
I've used their chat feature a couple of times and find their people a great help when looking for specific features in a template.
There was an issue with a new browser and a template I purchased. They worked to send me a fix for the issue. Great service.
I contacted Template Monster for Magento theme and they provide help - they are friendly and reliable - Good service
Jace was fast to answer my chat and very helpful with all of my questions. He made it easy to decide what template I needed and even offered to assist me with the purchase. It made me feel very comfortable working with them in the future!
I wanted a website with code that I could work on myself, not a drag and drop. Some of those are ok, but often they have no ability to back up your hard work. I found that out before I got too deep. So I kept Googling and finally found template monster and looked through several templates until at last I found one that was exactly what I had been wanting! I couldn't believe it. Thanks, Templatemonster :)
Withing minutes Jace practically read my mind and offered me a template that I was was waiting for after I briefly described what i need it for. A+ service
They are really great people excellent customer service, lots of themes to chose from. Can't wait to see my website up and running
Muchas gracias Eduardo y Andrea... excelente atención y servicio para resolver dudas... es motivante encontrar este tipo de apoyo y da confianza para realizar la compra.
I loved the service.
Templates are all enough flexible for customization. It's possible to make something WOW with each of them. + The service is really great.
I don't know where are the founders from but I call it "German Quality".
What they say is what they really do. With no push, no insist and no mis-promise.
Recently I had been chatting with "Earl", she was ALWAYS on time in sending me emails and answers to previous questions. Others on chat were respectfully transferring me to Earl each time I come back to site for more questions. These are all so much valuable for me. Thank you Earl. Thank you Alex Flow for my previous experience. Thank you Template Monsters. You're awesome.
Lori, was very helpful. I am ready to proceed with my purchase. She helped me make a decision that was best for my business, before talking with her I was lost.
Thank you Lori
Thanks for all the help and being so patient with me. You guys are great! Keep it up and remember.: The difference is making the difference.!
Andrea me trató de forma exquisita y me ayudó en todo lo que pudo, soy completamente nuevo en esto de creación de página web y me informó de todo, trabajaré con ella en cuanto tenga algo completamente decidido. (solo con ella)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members