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TeeShirtPalace Reviews Summary
The company has garnered significant criticism regarding its customer service and product quality. Many customers report issues with incorrect orders, poor workmanship, and delays in shipping, leading to frustration and dissatisfaction. Communication with customer service appears to be lacking, with numerous complaints about unresponsive support and inadequate resolutions for problems. On a positive note, some customers appreciate the variety of products offered. However, the overwhelming sentiment suggests that potential buyers should exercise caution, as the negative experiences related to service and product quality overshadow the few positive remarks.
This summary is generated by AI, based on text from customer reviews
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I got a 2T sweater that runs so small. It looks like an iron was left on it on a couple of different places. It was a Christmas present so don't want to deal with the hassle of returning or refunding since it won't get here on time
I appreciated the communication about in-stock items and the personal service!
Great quality product.
My order was returned and I have no idea why. Never received any notice saying it was returned nor have I received a refund.
I got a mothman shirt for my husband. It is one of his favorite movies. Great quality. Fast shipping. Lots of sizes, which is perfect because my husband is really tall. Love this company!
Love my new T-Shirt!
Can't wait to show it off
Great Design, quality
I liked the swift delivery and the swift customer service provided to me.
The ordering process was painless and the shirt arrived in less than a week! Great selection and great gift for teen grandson!
I unhappy with my product and they gave me a full refund. It was great!
I bought a family Thanksgiving t-shirt. Their really nice
Very nice Sweater and T-shirts. Good quality. Fast delivery.
So cute and perfect. Know my daughter will love it!
Ordered 8mugs and 4 of them were broken and not packed well at all, luckily 4of them made it. Still waiting on replacement
I ordered a mens large for my son and it's too small so I suggest to size up at least one size if not more. Otherwise great print and my son loves the tshirt
I ordered a Godzilla sweatshirt for my son for Christmas and when it came it was blurry and hard to read. Although they were very willing to try and fix the issue, when the second one came it was exactly the same. I'm very disappointed because the whole appeal of the design itself was to be able to see and read the details but it is impossible to see anything clearly.
Shirt was as advertised. I paid for a custom lettering that did not get printed. Other than this, it was as stated.
I have only received 1 of the 3 T-shirts I ordered. Waiting for the order to be completed
I washed the long sleeve t-shirt before my son could wear it and it looks like an older shirt with just 1 wash. The color on the print did not hold up.
Recently I bought 2 long sleeve t shirts and two sweatshirts, they were delivered quickly, are well made and the recipients loved them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members