TeeShirtPalaceReviews 925

I'm so disappointed, I ordered 3 shirts for Cinco de Mayo that said Cinco de meoww. Seeing we're sheltering in place, we were looking forward to wearing our cute shirts for our dinner in. When I purchased it clearly stated they would arrive between May 1-4. It said nothing about delays or possibility of it going beyond the 4th. If that was the case, i would NEVER have ordered from here. Sadly enough I got my shirts the 6th... I guess we can wear ours next year, but my daughter's 12 month onsie won't fit her again and I am not bothering to send it back since they charge a 20% restocking fee. Horrible customer service, lack of urgency when shipping and the quality is so/so. Thank god I ordered a large, the tanks run small for women. Either way, after having an uneventful email exchange with customer service, I won't be ever ordering again. Lame.

The quality is AWFUL and their customer service is even WORSE. I called about a package that I never received and the woman I talked to had the audacity to get snarky and sarcastic with me! I was perfectly polite and explained the situation and to be honest I wasn't even upset at that point. Then to add insult to injury, I asked if instead of them trying to resend the package if they could just refund my money to which she replied that they would charge me 20% of the price of the shirt because it's technically returned merchandise! This company is a total scam with nasty, disgruntled employees... do not order from them!

Unless you're going for that Carnival Funhouse Mirror look, you'd do well to steer clear of this company. They printed a logo on a sweatshirt that begins under my right armpit and continues at a 30 degree angle up to my left shoulder. Careless, clueless, sloppy, chancers. Save your money - shop elsewhere.

I contacted them about my order before they shipped it - the shipping address was going to be outdated by the time they actually shipped the package, so I asked them to ship the package to the new address. They agreed to do so, but still shipped the package to the old address. They then wouldn't respond to my emails for weeks. They only replied after I contacted my credit card company to dispute the transaction. They then said they would ship the package again to the correct address, which took weeks. When they finally sent it, the package contained only part of the order. At this point, I was tired of dealing with them and asked to return the order and be done with it all. They then deducted shipping and a 20% restocking fee from my refund (e.g. Charging me 20% to restock items they never sent me since they sent me an incomplete order!)
Their customer service is awful, hardly responsive, rude, and difficult. Would NEVER purchase from again and would recommend people stay away.

Ordered eight shirts for well over $100. I ordered different sizes because I had not ordered from them before, thinking I could just return if it didn't fit, and exchange it for the size that works for me. I ended up keeping one shirt and sent the others back. They rejected my return because they said the shirts smelled worn. 4 OF THE 7 SHIRTS WERE STILL IN THE ORIGINAL CLEAR PLASTIC PACKAGING! I had not even taken them out of the bags because I knew they wouldn't fit, so I didn't even try them on. They are LIARS and they are THIEVES! I called them out on the fact that some of them were in their original packaging and they said they would get back to me but never did. The shirts did not smell they just didn't want to do a refund. And it's stupid because I was going to buy them again in the size that I knew worked. Stay away..

TeeShirtPalac or TShirt Palace (whatever they call themselves) must be run by criminal incompetents. I paid (including shipping) $28.89 for a 4XL navy blue classic men's tee with the "8645" imprint on it. What I got was a very badly printed "8645", light-weight gray MEDIUM sized long-sleeved "hoodie" with draw-strings - the right imprint (even if the printing was of execrable quality) but wrong on every other count. I have tried for days to get a hold of them via email and no response. I finally tried to call them today at the number on their site and got a recording of a woman's voice saying she was not a tee-shirt store and to please direct my call elsewheere. Obviously a fly-by night scam of some sort, so I must kiss my hope of a refund goodbye.