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The company has garnered significant criticism regarding its customer service and product quality. Many customers report issues with incorrect orders, poor workmanship, and delays in shipping, leading to frustration and dissatisfaction. Communication with customer service appears to be lacking, with numerous complaints about unresponsive support and inadequate resolutions for problems. On a positive note, some customers appreciate the variety of products offered. However, the overwhelming sentiment suggests that potential buyers should exercise caution, as the negative experiences related to service and product quality overshadow the few positive remarks.
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Quality T-shirts! Printing was faded on part of the image. Just to lazy and pack it up for a return.
Good so far fist time trying it the shipping stuff
Good so far fist time trying it the shipping stuff
All seems good, t shirt is here on time. Quality is great.
Great, I'd buy again from here. Mostly price conscious and readily available
TeeShirtPalace was wonderful in expediting a shirt to me that was going to be late in coming and which I needed for the birthday of an 86 year old man. I don't know how they did it, but it arrived on time and I was so pleased. Turned out the shirt (a size medium) was too small and had to be exchanged for a large. The exchange process couldn't have been easier. Once again, the shirt was delivered really quickly. I am very grateful to TeeShirtPalace and enjoyed dealing with them.
The tee-shirts from Tee Shirt Palace are of high-quality cloth and what you see is what you get. My major problem is the lack of ability to figure out what size to order. The website's size guides are almost impossible to find, and when you do find the size guides the information is almost completely lacking. They size things by measuring the tee-shirt instead of providing size according to body size, which most clothing is sold by. My experience was that I ordered tee-shirts which were too small initially. Their exchange policy is excellent in that they will refund your original order when you place your corrected order. But if you guess wrong twice (as I did - second order was way too big), you are out the purchase price of the tee-shirts you selected. The website needs better sizing information, and they need to adopt more standard clothing sizes. No, I will not order anything from them again.
Easy ordering. Fast delivery and a great product! Thanks we love our T shirt purchase.
My experience was great it was very easy to operate on the website and it was quick pump professional service great quality well done
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BEST customer service ever! Helped me with a sticky problem and took a loss for me. Will def be back!
Jeremy helped tremendously... he actually got my order done (with a customization) from my Excel spreadsheet! I just went through the order, and it is perfect! Thanks again.
First time shopping with you but great experience. Very quick shipping and the tee shirt is really nice. My brother in law is going to love it!
Fast delivery. Quality very good so is price. We are having a missed Christmas party (due to Covid) so this t shirt "Christmas In July" is going to be a hit!
Misleading and no customer service dishonest not helping not helpful quality misleading no good not good
U should never order from this company they are true scammers I been waiting a week for refund I got nothing yet they claim money was refunded I checked my bank nothing came to my account I'm very upset about this situation
Ordered a shirt from here last week and was surprised at the reviews I saw. But I received my shirt just a few days later and the print quality was actually really solid. Would definitely buy from these guys again.
Never will buy from them again. Worst Customer Service. They get your money, that is all that matters. Never got my items, FedEx told me to contact the merchant and have them file a claim. After 4 email to Teeshirtplace.com, was told to weight and see if it will show up.
My order never arrived. + no communication from their team. Order your t-shirts elsewhere if you want them to arrive! It's been 16 days...
I ordered a Super cute tee shirt from them. I had washed it in the washer and a tiny bit of writing came off. They were so nice about it and sent me another one For free and I got it yesterday in the mail!
Received one of their t-shirt as a birthday gift. It was too small, so i contacted them about an exchange. They sent a new larger size and said "Keep the other." Thought that was very generous, and saved me a trip to the post office to send the other back. Pleased with the shirt, too.
Answer: We here at tee shirt palace would like to apologize for any injustices you feel you may have received. But we do not copy others designs we employ 20 graphic designers that create our t-shirt designs. If you have had a problem with your order please contact or customer service toll free 844 872 5223
Answer: 3-7 days from when ordered to arrive at your house
Answer: Please call customer service 248-549-7922 they will help you out.
Answer: We are an american company based in southfield MI.
Answer: Please call customer service 248-549-7922 they will help you out
Answer: They are youth sizes but would order 1 size bigger
Answer: Please email [email protected] to find out.
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