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TeeShirtPalace

3.2

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TeeShirtPalace Reviews Summary

The company has garnered significant criticism regarding its customer service and product quality. Many customers report issues with incorrect orders, poor workmanship, and delays in shipping, leading to frustration and dissatisfaction. Communication with customer service appears to be lacking, with numerous complaints about unresponsive support and inadequate resolutions for problems. On a positive note, some customers appreciate the variety of products offered. However, the overwhelming sentiment suggests that potential buyers should exercise caution, as the negative experiences related to service and product quality overshadow the few positive remarks.

This summary is generated by AI, based on text from customer reviews

service
121
value
37
shipping
37
returns
28
quality
35

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4,627 reviews

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Kentucky
2 reviews
0 helpful votes
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Quality T-shirts!
July 11, 2021

Quality T-shirts! Printing was faded on part of the image. Just to lazy and pack it up for a return.

Date of experience: July 11, 2021
California
1 review
0 helpful votes
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Good so far fist time trying it the shipping stuff
July 11, 2021
Updated review

Good so far fist time trying it the shipping stuff

Date of experience: July 10, 2021

Good so far fist time trying it the shipping stuff
July 3, 2021
Previous review

Good so far fist time trying it the shipping stuff

Date of experience: July 3, 2021
Texas
1 review
0 helpful votes
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All seems good, t shirt is here on time
July 11, 2021
Updated review

All seems good, t shirt is here on time. Quality is great.

Date of experience: July 10, 2021

All seems good
July 5, 2021
Previous review

All seems good

Date of experience: July 5, 2021
Texas
1 review
0 helpful votes
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Great, I'd buy again from here
July 10, 2021

Great, I'd buy again from here. Mostly price conscious and readily available

Date of experience: July 10, 2021
Vermont
2 reviews
0 helpful votes
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TeeShirtPalace was wonderful in expediting a shirt to me that was going to be late in coming and which I needed for the birthday of an 86 year old man. I don't know how they did it, but it arrived on time and I was so pleased. Turned out the shirt (a size medium) was too small and had to be exchanged for a large. The exchange process couldn't have been easier. Once again, the shirt was delivered really quickly. I am very grateful to TeeShirtPalace and enjoyed dealing with them.

Date of experience: July 9, 2021
New Hampshire
1 review
0 helpful votes
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The tee-shirts from Tee Shirt Palace are of high-quality cloth and what you see is what you get. My major problem is the lack of ability to figure out what size to order. The website's size guides are almost impossible to find, and when you do find the size guides the information is almost completely lacking. They size things by measuring the tee-shirt instead of providing size according to body size, which most clothing is sold by. My experience was that I ordered tee-shirts which were too small initially. Their exchange policy is excellent in that they will refund your original order when you place your corrected order. But if you guess wrong twice (as I did - second order was way too big), you are out the purchase price of the tee-shirts you selected. The website needs better sizing information, and they need to adopt more standard clothing sizes. No, I will not order anything from them again.

Date of experience: July 9, 2021
New Jersey
1 review
0 helpful votes
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Easy ordering
July 7, 2021

Easy ordering. Fast delivery and a great product! Thanks we love our T shirt purchase.

Date of experience: July 7, 2021
Georgia
2 reviews
0 helpful votes
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My experience was great it was very easy to operate on the website and it was quick pump professional service great quality well done

Date of experience: July 7, 2021
Ohio
1 review
0 helpful votes
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:)) )))))))))))))))))))))))))))))))))))))))))))))))

Date of experience: July 6, 2021
California
1 review
0 helpful votes
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BEST customer service ever!
July 5, 2021

BEST customer service ever! Helped me with a sticky problem and took a loss for me. Will def be back!

Date of experience: July 5, 2021
New Mexico
1 review
0 helpful votes
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Jeremy helped tremendously...
June 30, 2021

Jeremy helped tremendously... he actually got my order done (with a customization) from my Excel spreadsheet! I just went through the order, and it is perfect! Thanks again.

Date of experience: June 30, 2021
Massachusetts
1 review
2 helpful votes
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First time shopping with you but great experience. Very quick shipping and the tee shirt is really nice. My brother in law is going to love it!

Date of experience: June 29, 2021
South Carolina
2 reviews
0 helpful votes
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Fast delivery
June 30, 2021

Fast delivery. Quality very good so is price. We are having a missed Christmas party (due to Covid) so this t shirt "Christmas In July" is going to be a hit!

Date of experience: June 29, 2021
California
1 review
1 helpful vote
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Misleading
June 16, 2021

Misleading and no customer service dishonest not helping not helpful quality misleading no good not good

TeeShirtPalace attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2021
Virginia
1 review
0 helpful votes
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U should never order from this company they are true scammers I been waiting a week for refund I got nothing yet they claim money was refunded I checked my bank nothing came to my account I'm very upset about this situation

Date of experience: June 14, 2021
Florida
1 review
1 helpful vote
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Ordered a shirt from here last week and was surprised at the reviews I saw. But I received my shirt just a few days later and the print quality was actually really solid. Would definitely buy from these guys again.

Date of experience: March 12, 2021
michael t. — TeeShirtPalace Rep
over a year old

Thank your for your business.

Texas
1 review
4 helpful votes
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Worst Customer Service
September 22, 2020

Never will buy from them again. Worst Customer Service. They get your money, that is all that matters. Never got my items, FedEx told me to contact the merchant and have them file a claim. After 4 email to Teeshirtplace.com, was told to weight and see if it will show up.

TeeShirtPalace attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 22, 2020
New York
1 review
3 helpful votes
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My order never arrived. + no communication from their team. Order your t-shirts elsewhere if you want them to arrive! It's been 16 days...

TeeShirtPalace attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2020
Georgia
1 review
2 helpful votes
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I ordered a Super cute tee shirt from them. I had washed it in the washer and a tiny bit of writing came off. They were so nice about it and sent me another one For free and I got it yesterday in the mail!

Date of experience: July 24, 2020
Tennessee
1 review
2 helpful votes
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Birthday gift
July 24, 2020

Received one of their t-shirt as a birthday gift. It was too small, so i contacted them about an exchange. They sent a new larger size and said "Keep the other." Thought that was very generous, and saved me a trip to the post office to send the other back. Pleased with the shirt, too.

Date of experience: July 22, 2020

From the business

Shop tons of Unique & Novelty Funny T-shirts, Hoodies, Tanks, Accessories, Kids & Women's Clothing. Find licensed brands from Superman, Batman, and


teeshirtpalace.com
Livonia, Michigan, United States