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The company has garnered significant criticism regarding its customer service and product quality. Many customers report issues with incorrect orders, poor workmanship, and delays in shipping, leading to frustration and dissatisfaction. Communication with customer service appears to be lacking, with numerous complaints about unresponsive support and inadequate resolutions for problems. On a positive note, some customers appreciate the variety of products offered. However, the overwhelming sentiment suggests that potential buyers should exercise caution, as the negative experiences related to service and product quality overshadow the few positive remarks.
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My shirt looks like a child did it the coloring is off and the design is too. I don't know if I can get a refund or cash or a new shirt but please do soemting about it.
Worst experience. Package lost…customer service is useless and doesn't care and won't give me my money back. Stay away from this place! Stole $80 > :(
Gave three tee shirts post stroke and each one brought a smile, but the biggest was for KBJ The Supremes! Tee Shirt Palace has quality shirts and the designs that are sure to start conversations.
Order placed 4/15. Order shipped 4/19. Why 4 days for Order placement to order shipment? Today is 4/25. Still have not received order. Their customer support says expect delivery in 2-3 days. WTF?
Can't comment on product quality as item has not been received :(
Great quality and fast shipping. True to size and inexpensive. Overall I am pleased with my order. I will order again and refer others.
THESE DESIGNS ARE STOLEN FROM SMALL SHOPS LIKE ETSY! AND THEY DO NOT ANSWER WHEN YOU TRY TO GET THEM TO REMOVE YOUR STOLEN DESIGN! CLICK THE PIC AND SEARCH ON ETSY TO SHOP FROM THE ORIGINAL DESIGNERS!
Why do your female tshirts cost more than the male ones?
$19.99 for a mens T-shirt
$23.99 for women's T-shirt
I hope there is an explanation.
$#*! THIS COMPANY. ALL OF YALL ARE PIECES OF $#*!! ESPECIALLY THE FOUNDER YOU $#*!ING DUMB $#*!! Y'all need to be shut down immediately!
The shirt I ordered ran way too small. They wouldn't accept my return. Did give me a partial refund. But soaked me for a 20% restocking fee. Their shirts don't run true to size. I won't do business with them again. Also it took 7 weeks to get my shirt in the first place. Unacceptable.
I ordered the hoodie pictured below priced at $45 and the quality of the product I received was really bad. This is a $2 made in Pakistan hoodie that shrunk and pealed on the first wash although I followed washing directions.
Attention: The company will not refund the full amount and take back this product. Instead they direct you to keep it and charge a "restocking fee" which it's far more than the actual market value of this bad product.
Subsequently, my educated opinion is to stay away from the products and the company.
Why is it that you're using Caucasian people on Black History Month products instead of actual black or brown people as models?! Stop using Caucasian people to advertise Black History Month products you're not pro black if you're not using black models! You're clearly just advertising the product so you can make money off of it but why not actually use models of color and be pro black?!
This site allows for and hosts white supremacist gear and they don't seem to care. This is a nazi clothing company.
Decent (not excellent) shirt, decent (not excellent) shipping. Was lucky to get my order however, checked out as guest with PayPal which filled in my address as countless other times at other places- and somehow TeShirtPalace ignored my apartment number and left it off the shipping label.
Mediocre experience, won't be bothered with them again as there are plenty of competent business out there capable of getting a simple address correct.
I ordered matching pjs for myself and my husband. We were having our first family Christmas brunch with kids and grandkids. Since I was hosting it, I wanted to make sure I got funny pjs since it was also a pajama party. I ordered since they said they would be in by December 23rd. I am thinking great have time to wash them. The 23rd came and went, no package no notice regarding the hold up. The next day same. So by 10 pm on Christmas Eve no package.
My husband and I were the only members of my family without the pjs. Which made me sad, and angry with myself to trust online shopping. So I am to received Christmas pjs after Christmas? So when I do finally get the package, I will be charged to return them and also pay to do so. How awful! Shame on your policies. I promise I will let my friends and family know not to use your site for purchases.
I'm very disappointed in my order, I order a 1x and the size could fit a small child, sizes are very misleading incorrect. The transfer looks like it was done at home by someone using a hand held iron, the lettering is faded and barely readable. I very strongly suggest you move on from this site, very misleading and very amateurish in products, a waste of time and money.
Placed my order on Dec. 1st and still do not have a tracking #. This is after ending them several times. It would take days for them to reply. Was told my order had to come from another vendor. I again email them to ask if my order would be in before Christmas and was told it should be in before christmas. Few days past I emailed him again and told him should is an unacceptable answer but I need to know am I getting my order on am I not getting my order. I have not gotten a reply so I have since filed a dispute with PayPal.
Answer: We here at tee shirt palace would like to apologize for any injustices you feel you may have received. But we do not copy others designs we employ 20 graphic designers that create our t-shirt designs. If you have had a problem with your order please contact or customer service toll free 844 872 5223
Answer: 3-7 days from when ordered to arrive at your house
Answer: Please call customer service 248-549-7922 they will help you out.
Answer: We are an american company based in southfield MI.
Answer: Please call customer service 248-549-7922 they will help you out
Answer: They are youth sizes but would order 1 size bigger
Answer: Please email [email protected] to find out.
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