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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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California
1 review
0 helpful votes
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I received the wrong size T-Shirt and contacted Customer Service about it. I just needed to send some pictures, and they offered to ship me the correct size for free! No return necessary. During the time of COVID. Shipping and service understandably took a while, but it was helpful and I eventually received the correct product.

Date of experience: July 8, 2020
South Dakota
1 review
0 helpful votes
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Ordered a gift early June, it's now July 8th and this package still hasn't been delivered. Correspondence with this company was a nightmare and extremely slow response. They really didn't seem to care about my disappointment at all. They offered a 15% coupon off my next order...

Date of experience: July 8, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Jennifer,

Samuel here, from TeePublic.

Thanks so much for taking the time to share your feedback. I'm so sorry for this disappointing experience and I'd love to have the chance to look into this for you. Please get in touch via our contact page here: https://www.teepublic.com/contact

Mention Samuel responded to your SiteJabber review and one of our team will get back to you as soon as possible.

Cheers,
Samuel

Mexico
1 review
31 helpful votes
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This review is replacing my previous one, back in August. Long story cut short, I ordered (and of course, paid for) seven, YES SEVEN, T-shirts in June. No news from Teepublic until I wrote my first review (August) stating that their customer service was truly bad and that I had no news about my order. Then, silence... Months went by... And finally I received a package over the mail on the weekend, just to realize, truly disgusted I have to say, that my package from Teepublic included JUST ONE T-SHIRT! That's right, the package Teepublic sent me included only ONE OUT OF SEVEN T-Shirts I paid for... Quality is not an issue, quantity is!
So many people complaining can´t be wrong, we have all been truly played by this unprofessional company, great idea in principle (helping independent artists, cool designs, variety of products) but a total scam in real life. Here's a couple of pics of the package I received...
Avoid it, like the plague... unless you enjoy giving your money away, and trust me, there are better ways of doing that in 2020.
I'm not even angry anymore, I'm just conned by Teepublic and terribly dissapointed... honestly, stay away from Teepublic.

Date of experience: July 8, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Carl,

Samuel here, from TeePublic.

Thanks so much for taking the time to share your feedback. I'm so sorry for this disappointing experience and I'd love to have the chance to look into this for you. Please get in touch via our contact page here: https://www.teepublic.com/contact

Mention Samuel responded to your SiteJabber review and one of our team will get back to you as soon as possible.

Thank you so much.

Lithuania
2 reviews
2 helpful votes
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Order was resent
July 9, 2020

I made an order and after ~2 weeks I wrote to support, that my tshirts did not arrive. Few days later they responded to me and sent another ones. 2 days passed and I received tshirts from first order. I am feeling a bit bad, since they initiated another sending of other tshirts to me.

Date of experience: July 8, 2020
Oklahoma
1 review
0 helpful votes
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I really like the unique style and quality of these t-shirts.
One time I had to return some items that didn't fit
And the sales rep was super helpful and polite.
I will continue doing business with this company.

Date of experience: July 7, 2020
Georgia
1 review
0 helpful votes
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Satisfied Customer
July 9, 2020

I have ordered many items from TeePublic and have been happy with each purchase. Any issue that I have had (shipping) has been resolved quickly and hassle free.

Date of experience: July 7, 2020
Texas
1 review
0 helpful votes
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Amazing service!
July 9, 2020

I accidentally ordered the wrong size phone case on their website and didn't realize it until it came in the mail. I emailed them and asked if I could exchange it for the right size, instead they just sent me the correct size and even let me keep the other one. They were very friendly and I got quick responses, I stumbled upon this site accidentally but I will definitely continue shopping with them! Excellent customer service!

Date of experience: July 7, 2020
California
1 review
0 helpful votes
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I ordered 5 items of DJ MISS JOY and I am very pleased with the quality of the products. The graphics on the t-$#*!, coffee mug, sticker, art print and face mask are of high quality. All items are beautifully made and am happy with my purchase. I will be making another purchase of items related to DJ MISS JOY for sure. I can compare the quality of t-shirts, mugs and stickers, because I have purchased tons on Ebay and directly from the Kennedy Space Center. Although the t-shirt order took a little bit longer, I was happy upon receipt. I did make contact with Jean Marie concerning the t-shirt and I did get a very quick response. Customer service is important to me. Great products and will be purchasing more soon. Mahalo!

+1
Date of experience: July 7, 2020
Pennsylvania
1 review
0 helpful votes
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They claim they sent out my orders, and were at the post office but they never arrived please beware I've spent over hundred dollars and I have a feeling I'm getting ripped off

Date of experience: July 7, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Amanda,

Samuel here, from TeePublic.

Thanks so much for taking the time to share your feedback. I'm so sorry for the delay in receiving your order. I'd love to have the chance to look into this for you. Please get in touch via our contact page here: https://www.teepublic.com/contact

Mention Samuel responded to your SiteJabber review and one of our team will get back to you as soon as possible.

Thank you so much.

California
1 review
1 helpful vote
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I recently placed a few orders through TeePublic and I was impressed by the tracking transparency of their orders.

I have ordered in the past and have had some minor glitches. This last time, I ordered coffee mugs and they send me a second box of coffee mugs by mistake. There has been a lot of uncertainty and change during COVID, so I understand that these mistakes happen.

They were responsive on how to handle the situation and kept in touch until my complete order was delivered.

I love this site and would definitely use it again!

- Jose

Date of experience: July 7, 2020
New Jersey
1 review
0 helpful votes
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Long shipping time
July 9, 2020

It takes a long time to receive your order. I also had an issue with the print being off center, but the customer service was very responsive and has issued me a new shirt without hassle. Designs are great. I ordered the standard shirt which is thin, but that is fine for the summer. We are in crazy times now, so maybe shipping is better usually, but now the wait is months.

Date of experience: July 7, 2020
Pennsylvania
1 review
0 helpful votes
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Cat tshirts
July 9, 2020

I have ordered from TeePublic many times in the last couple years. The T Shirts are beautiful, just what I have grown to expect. The Coronovirus slowed this order down a little, but everything was delivered. This is a great company, great designs, quick service

Date of experience: July 7, 2020
Canada
1 review
0 helpful votes
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Wrong face masks
July 9, 2020

I placed an order for a couple of face masks from an artist that I really like on May 15. Like many other reviews, it took a very long time to be made and shipped and I didn't get them until June 26th. When the package finally arrived, there was only 1 mask that I ordered and then 3 random prints that I did not. The second mask that I actually DID order, was missing. I emailed customer service, who I heard back from about a week and a half later and advised me to keep the masks sent by mistake and they are also shipping me the proper one. Mistakes happen, but it's how they are dealt with that matters, and they made it right while being friendly to a somewhat agitated complaint (I had, however, waited over a month for this package!). Masks are good quality and comfortable to wear during my 10 hour work shifts! Shipping and email responses take a long time, but in all fairness, they disclose this before placing an order and/or emailing customer service. I would recommend buying from here if you're not in a rush to receive your items.

Date of experience: July 7, 2020
France
1 review
0 helpful votes
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I ordered wall art prints, and I am totally satisfied with them.
They arrived pretty quickly, despite Covid, and me living in France.
Would definitely order again!

Date of experience: July 7, 2020
Montana
1 review
0 helpful votes
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My order of a long sleeve t-shirt was to be in a certain color of blue. When it arrived it was a different shade of blue. When I emailed the company they were very apologetic and asked for a photograph which I easily sent. And they did not require me to send back the wrong colored shirt and yet sent me another in the correct color! That is great customer service! Product quality was good... the weight of the fabric was a little thinner than I had expected but it's still a great shirt. The silkscreen of the national park scene on the front is very well done. It washes up well, too!

Date of experience: July 6, 2020
New York
1 review
0 helpful votes
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Awful company
July 7, 2020

2 t-shirts ordered 12 days ago and i am still being told they are being prepared. I live 2 hours away from New York where Teepublic is based out of. I have sent numerous emails and keep receiving automated replies. I will say they are very quick and had no problems with taking the money out of my bank account. I can not stress this enough, DO NOT PURCHASE ANYTHING FROM THIS SCAM COMPANY.

Date of experience: July 6, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Joseph,

Samuel here, from TeePublic.

Thanks so much for taking the time to share your feedback. I'm so sorry for the trouble. Please note, though our office is based in New York, all items are printed and dispatched from warehouses in multiple states throughout the US. As our team are currently working remotely, it's taking a little longer for us to respond to customer queries, but I'd love to have the chance to look into this for you. Please get in touch via our contact page and we'll be delighted to help: https://www.teepublic.com/contact

Mention Samuel responded to your SiteJabber review and one of our team will get back to you as soon as possible.

Texas
2 reviews
0 helpful votes
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Not a very good mask. It either covers the nose or the chin, not both. Not very comfortable. Would not recommend.

Date of experience: July 6, 2020
Singapore
1 review
1 helpful vote
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The support members Cosmin & Mike resent my order without question when it was delayed. Appreciate the help!

Date of experience: July 6, 2020
Michigan
1 review
0 helpful votes
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I was sent the wrong sized shirt and didn't realize/notice why it was so big on me for several weeks. I wasn't wearing it because it just didn't fit. I finally noticed the XXL and was able to get a new shirt that is being mailed out. TeePublic is great! Great customer service. They truly value the customer. I highly recommend them! :)

Date of experience: July 6, 2020
Florida
1 review
0 helpful votes
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No order confirmation, no number to call, and the only replies to my two emails were to try to sell me something else. They took my money and ran.

Date of experience: July 5, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Elaine,

Samuel here, from TeePublic.

Thanks so much for taking the time to share your feedback. I'm so sorry for the trouble. I'd love to look into this for you! Please get in touch via our contact page and we'll be delighted to help: https://www.teepublic.com/contact

Mention Samuel responded to your SiteJabber review and one of our team will get back to you as soon as possible.

Cheers,
Samuel

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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