TeePublicReviews 2,325

Here we go again. I ordered 2 shirts. They sent them by UPS. UPS says they sent them to USPS. USPS says they were received but not accepted. Tee Public should either use FEDEX or USPS all the way. UPS sucks. The USPS says the received them the 18th of July. Here it is the 27th and nothing. I doubt if I will ever order from tee public again if they do business this way. Besides they should have a customer service dept with a phone number to call.

I ordered some stickers on line whilst New Zealand was in the early stages of level 4 covid lock down was taking place - so i knew there was going to be a delay in processing and posting. I got an immediate response from Tee Public acknowledging my order and then another email saying goods were on the way along with a link to track it. After 2 months i thought id enquire through the tracking link. I found it had gone on a mystery tour of the US states and wasnt expected to arrive in New Zealand until September. I emailed Tee Public who immediately replied and dispatched for free a replacement. Which happily arrived very promptly. Great service from Tee Public ( in fact i am that impressed that when the original package arrives i will contact Tee Public to psy them so they are not out of pocket) not so great service from the US postal service who need to work on their world wide geography.

I usually don't leave reviews especially not bad ones but this place is so bad in junction with how terrible US mail services are. I have been waiting A MONTH for my package to get here. I can't even tell you how good the quality is of the items because I can't even get them to my house! Their website is horrible and actually helping you track the items, there's no rush in actually getting the items finished and shipped, and then the mail services won't even rush either to get anything to the customers on time. I will never ever ever be wasting my money or time on this website ever again. This is a poor excuse of a company.

The masks are amazing. Besides the design, I love the fabric that is made out of, I have other masks and the fabric is very important so it's not irritating your face, it's a two ply so I was able to easily slide in a PM 2.5 filter for some added protection against Covid -19. It only took about two weeks to get in or less. And I feel like I'm able to express myself well wearing a mask with the awesome designs. I HAVE SPENT HUNDREDS OF DOLLARS ON MASKS, THIS IS DEFINITELY THE BEST BUY I'VE DONE SINCE THE PANDEMIC STARTED! THANK YOU TEE PUBLIC!

Contacted TeePublic when I realized what I had ordered would never fit the intended recipient. Got an immediate response, was promised a replacement free of charge and was told to keep the original order. Turnaround time was even faster than with the original order (which, to be honest, was longer than anticipated, but hey--we're in the middle of a freakin' global pandemic here! I'm willing to cut a little slack on something as nonessential as a tee shirt when the world is ending).

This company's customer service is the WORST. Their shipping is the slowest. They ignore cancellation requests and if you unsubscibe to their email, they just keep coming. ( Even after they say they "Manually" removed your email) It's sad that companies like this exist.
*** UPDATE*** It appears that since TeePublic had so many bad reviews recently. They are earnestly trying to make things right. I'll give them credit for that. I probably wouldn't purchase from them again given the horrendously bad service that I previously received, I would have to see how this will balance out after the "Falling all over themselves to make up" period ends.

I ordered a T-shirt from them about a month ago after some time had passed I received an email stating that my shirt had shipped and would be there by the end of the day on a certain date. It never came and for weeks the delivery status never updated I was forced to email them saying I never got my shirt. Days after I emailed them I finally received my shirt. Once I opened my package to look at my shirt I saw nothing but poor quality! The shirt is paper thin and worst of all the lettering is extremely blurry! I'll never buy from them again!

This company's customer service is nearly non-existent. I have waited OVER A MONTH and still have no order. My package has been sitting at the post office IN MY CITY for over a week in "Acceptance" status. Nobody responds. Can't say anything about the quality of the shirts but I would never order from them again, the shipping is ridiculous. Had TWO presents that missed the mark and placed three print on demand t-shirt orders from Denmark and the UK that were ordered AFTER TeePublic's and I received those three weeks ago!