TeePublicReviews 2,325

The shirt I ordered arrived bigger than I expected and the color of the tee was darker than expected, so the writing wasn't quite visible. Both issues were my fault for ordering it that way. I debated on just dealing with it, but figured I would at least try customer service. Catalin emailed me back immediately and resolved the issue right away. So glad I reached out to customer service. I order from tee public regularly & always love the products! Now I love the customer service too! -Joey

I really like the idea of supporting indie artists in a more direct fashion. However, shopping for apparel online is always weird because you don't get to see the product or try it on first. I ordered a hoodie in my usual size and the fit was much too small for me when it arrived so I had to submit the dreaded return request. The reps at TeePublic responded and resolved my return request in a couple of hours with no grief, easy peasy. I will definitely continue to shop at TeePublic! This place is dope.

I purchased an amazing sweatshirt for my 12-year-old son. My order arrived quickly and exactly as purchased! When my son tried on the sweatshirt, however, it was too small for him, so I contacted customer service asking if I could exchange it for a larger size. I received an immediate response asking me what size I needed. After I responded, I got another immediate response telling me that it was taken care of and that the new size would be shipped out to me ASAP. When I inquired as to how I should send the original item back, I was told not to worry about it - that the replacement item would be sent to me free of charge (and free shipping!) as a courtesy - and that I should just go ahead and donate/recycle the original item. WOW! That goes above and beyond good customer service! I will order from this company again and again! THANK YOU!

I have ordered from TeePublic for years and always loved their quality. I love being able to support independent artists and there are countless amounts of designs for anything you can think of. Recently I ordered from TeePublic and was so disappointed to see that the product of their prints on the 7 sweaters I ordered were incredibly low quality. It shocked me because I'm a long time customer and never had such bad quality. Turns out they changed their printing company and that seems to be what resulted in the poor quality. I brought it up to them and at first they seemed to not care, but immediately after I had 4 different people emailing me telling me they wanted to fix it. I had submitted photo proof of the bad quality prints. What were vibrant colors on their website came to my home dramatically dull, faded, and looking like one wash was going to erase half the print.

The great people at TeePublic decided to fix this. They allowed me to donate the 7 sweaters and let me choose 7 different sweaters to make up for it. This is great because I get what will hopefully be better printed products, 7 sweaters will be donated off, and 7 new independent artists will be compensated by TeePublic (I hope!) for their great work. It's a win-win-win. I just hope TeePublic finds a way to make sure that their print quality is up to par from now on. What was up to par, however, and has always been is their exceptional customer service.

Thank you, TeePublic!

Fantastic interaction with customer service. A true upstanding company. I had purchased a hoodie for my son. I ordered a medium but unfortunately, it was a bit too small. I contacted the company and they immediately responded to my email and are sending out another hoodie at no change AND, get this, no need to send the other one back. WHO DOES THAT? TeePublic does, that's who!
Not to mention the art work on the hoodie was one of a kind and very classy. I will be DEFINATELY be ordering from them again.

I had recently ordered a sweatshirt from TeePublic, which was a little small! I had contacted TeePublic's FAQ support team and explained that my sweatshirt was a little small. I not only got a quick response, but I am very satisfied with the service! I received a generous and kind email that solved my problem. This process was so quick and easy!