TeePublicReviews 2,325

I had waited a long time to order these two funny shirts that I wanted. I ordered them, they were delivered promptly, and when I got them the size did not fit to what I normally buy. I responded to customer service, and not only were they polite and fast, they replaced my shirts at no cost to me at all. T-shirts are awesome and I'm going to wear them on stage when I perform my music. I will show our fans and my friends tell them where they need to go! (teepublic/ :D)

This is my third purchase from teepublic and the confidence is growing, from the easy order to easy pay.
You are updated via email on progession of order, if like me from europe the courier company also updates which is great!
Easy to communicate with and an endless aray of designs to choose from.

They do have a high volume of email and orders and are upfront regarding delays especially this time of year and current global situation.

This is my second holiday season ordering from TeePublic. I've always appreciated the quality of their products and array of appealing merchandise. Recently, I was incredibly impressed with the customer service I received. While I loved the design of the t-shirt I ordered for my son, it ran a bit on the small side. I submitted an online exchange form to begin the process of returning my shirt for a larger one, and within an hour, I received a prompt, kind response. I was informed that the customer service team had placed a new order, to be shipped the quickest form possible--all at no expense to me. In addition, they kindly suggested I keep the original shirt and donate it or give it to another child. This entire process couldn't have been simpler. This is precisely the type of support that will keep me returning to the site as a loyal customer.

I have used TeePublic for a while now. I have found it difficult to buy good quality tees online... they often shrink upwards, or sideways, or the print isn't aligned properly, or the general "feel" of the fabric is poor, to say the least. However, with every shirt I have bought from TeePublic, the service has been excellent, the quality is to[-rate, and the pricing is very fair. I will give you one example of their service: I placed an order recently for three tees. Two for me, one for my daughter. The shirts arrived, but the one for my daughter was not the one I ordered (these things happen, I know). So I contacted their customer service, and received a reply almost immediately. I had to send photos of the shirt we received by mistake, and they replaced it without question. And it arrived very quickly. I was very impressed! The other thing about their t-shirts is that the designs are by many independent artists, and they receive a payment for each shirt sold. My favourite is the Sad Robot range... do yourself a favour and check them out... Neil Powell (France)

I ordered several shirts but in the wrong size and TeePublic resent all my shirts in the size I wanted and instead of having me return the first order, they told me to keep them and gift them to someone else who might enjoy them. This is THE BEST service I've ever experienced in all my adult years. I'm beyond grateful that they did this for me and didn't ask for anything in return from me but to make sure I enjoy my order I will ALWAYS suggest this website to friends and family. Thank you TeePublic

Our 2 shirt order was recently lost be the usps. Tee Public has berated my wife with 3 emails today. Tee Public used some garbage shipping where ups delivers to the post office and the usps delivers to your home. Somewhere during this changeover the package got lost. This wasnt cheap shipping. Instead of being helpful they keep saying my post office has it. 3 calls and one visit to my post office and every time the same thing is said. Usps does not have our package! Ups insists it was transfered to the post office. Tee Public customer service has been 100% useless.We had bought from Tee Public many times and this is the 1st time we had to deal with their tyrannical customer service.

I had ordered a sweatshirt from the site and the color didn't turn out how I thought it would, nor the size. I am always hesitant when reaching out to customer services because I always have to pay a little more than I should just to correct an error. So when I reached I out fully expected to have to pay a large sum to get a replacement, but as a courtesy, they just responded saying they processed my requested correction. No need to ship back anything and no need to pay extra. It was extremely unnecessary considering that both errors are on the customer end, yet I was extremely grateful nonetheless. It was a very kind and generous move from a company that isn't considered "big".

I feel like there's a big disparity between 4 and 5 stars. I'm not gonna go out of my way to tell everyone in the world how great I thought the service was, but it wasn't just "good" either. So considering I went out of my way to write a review (really the bare minimum I could in reture for what y'all did) I gave it a 5. Thanks again.

I ordered a sweatshirt as a Christmas present for my friend. It got stolen after courier left it at the gate to my apartment and I wasn't home (completely unacceptable!) and the gate is so wide that anybody can easily put their hand through it and take it. I contacted TeePublic immediately and the response was rapid. First of all, they believed me and didn't blame me for the whole situation (it happened in my life before so I was surprised), and agreed that the courier had no right to leave it without my permission and especially at the spot so easily accessible by anyone else. They ensured me that they will reship my order and I was regularly in touch with people from the customer service. They provided not only the reshipment of my order but also reassurance, which was essential because, as I mentioned before, it was a Christmas present and I wanted it to arrive on time because I have to send it to Poland. So you can tell that it was pretty distressing for me. They didn't mind any questions and worries that I had and answered all of them. The sweatshirt came today and I can send it tomorrow so I am very happy with the outcome. It is very well-made and I love the fabric. They deserve a five-star rating because all the support was amazing and by doing that I want to thank all of the people from the customer service at TeePublic, well done guys. I'll definitely be back for other goodies from your shop!