TeePublicReviews 2,325

I had ordered a hoodie and t shirt for my 11 yr old daughter for Christmas. I ordered too small. I sent an email and received a response within hours(maybe 8 or so). No questions, no hassle, I explained that I needed for Christmas(5 days away) and they said they woiould do their best to accomadate.

Within a few more hours or so, I received confirmation that the new hoodie and t shirt was being processed and I should have by Christmas. No charge. The graphics and colors on the 2 items that I did receive were VIBRANT and really cool. Colors were bright. I am VERY pleased with BOTH the fast, and courteous customer service along with the quality of the product. I will highly recomend to my friends and I WILL pirchase again without hesitation!.

Dave

I ordered something in wrong size and the customer service department fixed it without question and sent out a replacement immediately. Even within the busy Christmas season the replacement arrived—in Canada!—before Christmas. I've had to talk to customer service a couple of times and both times they were very fast, friendly, and accommodating. This company is absolutely amazing—they stand behind their products, and treat their customers with respect. This was my first time using them, and I'm a customer for life.

I ordered a Christmas present from TeePublic and I received a notification from the USPS that my package was delivered. Low and behold it was not. I walked up and down my street looking on neighbors porches to no avail. I contacted TeePublic and explained the situation. They responded quickly and said they would resend my order and expedite it so I would receive it for Christmas. They did this without any prompting from me. What a wonderful company. Clearly they put their customers first. I must say, I received far better customer service from this small company then I received from Samsung (had an issue with brand new TV not working) Bravo TeePublic. I would recommend you to anyone. Thank you for all of your help.

I ordered a shirt for my son of the brave little toaster size 5 and from the pictures it seemed like you typical tee with a logo. No high expectations were had especially with the ongoing promo for 30% off which made the shirt $14 plus shipping and tax over $22. I received a confirmation on the webpage but no further email about the order (completion/delivery) so I was kind of in the dark on when to expect my tee. It finally came in today and I was excited! But after opening the package I noticed a few things off about the product. First I noticed the color which seemed a bit faded from the black it was supposed to be. Second thing was the logo just didn't seem shiny or smooth and itself seemed faded. Third was the screening method that was used was very poor you can very clearly see cracking and a waffle pattern from the screening process. Overall it seemed like someone else owned the shirt and washed it a few times before I received it. I would say I'd refund the product but I typically avoid products/ manufacture that seem to not work out. I rate a two because I received the product and in a reasonable amount of time. Picture is the short side by side to another clothing item that's been washed at least 30 times and has been owned for a few years.

They owe me $1500 and deleted my account and will not respond with any proof of what I did wrong. It says in their terms and conditions that they will let you know what takedown request and let you dispute. Here is my question... If my design violated their terms and conditions in December how do they think they don't owe me for items sold in November?
If you notice it will be the same reply from Stephen telling me to read the terms and conditions and contact them if I dispute. Which is a revolving door since I've obviously done that!