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TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.
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I was in search of the subtle Red Sox fan t-shirt - with the CITGO sign - and found one on TeePublic's website. At first I ordered a women's medium (way too small), then a women's XL (still too small) and then a men's XL (just right! Big enough to sleep in). All through the process, outstanding customer service from Andrei. Patient, responsive and let me keep the small t-shirts which I have since sent to my niece near Boston. - Buffalo Barb
One month later an my "in stock" tshirt finally shipped! Unbelievable, very disappointed. Was purchased as a present three weeks early now it might arrive two weeks late. These people wonder why Amazon has most of the online business. Reliability and customer service and Two day delivery. What on earth are these people thinking?
This company is amazing! When my order arrived, it fit me differently than I expected. I contacted the company explaining my dilemma & they immediately responded and remedied my problem. I now am the proud wearer of a sweatshirt naming a place that means a lot to me. And the quality means I will be wearing it for many, many years.
Thank you, TeePublic! I am most appreciative.
My T-shirt arrived quickly. I ordered a medium but it apparently ran small, and the color wasn't what I expected compared to how it looked online. I contacted TeePublic, and they sent me a larger one in a different color for free and said to keep the original one (donate, or give it away as a gift). The artwork is beautiful. High quality shirt and design (Grateful Dead American Beauty). I appreciate them taking care of my problem so easily. Very happy customer. And, now my friend and I will both be walking advertisements.
I ordered three t-shirts from Teepublic and when I received them they were of wonderful quality, clean graphics and good material. However, they were too small. The website explains they do not give refunds (because the t-shirts are hand made when you order them), but they will exchange for a different size. I expected I'd have to pay to ship them back but the customer service rep said I could keep them and they'd send the correct size! I was really impressed. Now my daughter can have the smaller ones and I get the right size! Love these guys!
I ordered up white long sleeve shirt and was so sad when it arrived without the print showing up … I alerted the shop immediately and not only did they respond QUICKLY they offered me a replacement at no charge! I even got to hang on to the original one!
Beyond pleased! I love the shirt and happy it all worked out so easily!
When I didn't get confirmation of my order, I contacted TeePublic. Turned out I mis-typed my own email address! They located my order, confirmed it to me, and sent tracking info in less than a day. The tees arrived right on time and my wife loves them - all seven of them! Great quality and design. Plaudits to all concerned in design and service.
I ordered a few shirts in what I thought were the right size, but I turned out to be wrong. I hastily let TeePublic know I needed an exchange, fearful that I would experience a miserable back and forth. They were super accommodating and I now have the shirts coming in the appropriate size! Thanks guys!
I've ordered a hooded sweatshirt and a V- neck cotton T-shirt for my daughter. Both were ordered in size large. But when they arrived the hooded sweatshirt fit perfect and the T-shirt fit small and tight. Their website warned me that that most people needed needed 2 sizes bigger but I didn't believe it. They offered about 7 different styles and designs for that T-shirt so the fit of t-shirts varied based on material chosen and cut desired.
They both are great quality and they were easy and fast to exchange for the right size.
I was nervous after I realized The T-shirt was too small and I would need a different one. But they made the exchange easy and I definitely recommend this company. I will use again.
When the item I ordered arrived (within the advertised time scale by 4 days) it was too small. My fault as I should have checked the size chart. I contacted Teepublic who immediately arranged for it to be exchanged for a larger size. To my surprise I then received an email saying that I could keep/donate the original item as opposed to returning it. The replacement item arrived within 2 days of being arranged. Both items were of excellent quality and I will definitely be ordering from here again.
I started my own shop and within 24 hours my account was deleted because "I violated the terms and conditions". Though all of my designs were made by me so there's no issue with copyright infringement. I emailed TeePublic a few times to see if we can get the issue cleared up and resolved and it went without a simple response.
I had been searching the internet for ages for certain products when I came across TeePublic. They had a great selection of the items that I wanted so I took a chance and ordered 2 t-shirts and some decals. The ordering was smooth and the items shipped quickly. When I received the items they were of great quality and the silkscreening was crisp and professional. I tried on one of the shirts and quickly realized that I had misjudged my sizing. I looked on their website and found their customer care email and wrote to them if I could exchange the items for the correct size. Within a day I received an email that new items were being shipped to me. 3 minutes after that I received an email from a customer service rep letting me know that they had taken care of everything and hope that I would take the smaller items to a charity or reuse them ( a good motivator to get on a treadmill). I was astonished. In an age of bot customer service, TeePublic went above and beyond to ensure customer satisfaction. Just incredible. If you want quality and selection, go TeePublic! They have everything and amazing service. I will not be shopping anywhere else.
My teen bought a tee-shirt for both grandfathers. Both items were custom made to order. She was highly satisfied, they both came at the predetermined time with updates. The quality of the product was high, very soft yet stretchy. You guys made her gift possible, thanks!
As always, I just want to say you and all your artists are awesome. Love the shirts, quality is fantastic.
I will definitely order again... and again.
Thank you. TPD
So I ordered two t-shirts, and they were so long when I received them, I posted a review stating I could wear them as a short dress! They emailed me right away, told me to keep the two t-shirts, and to pick out two more in a different size!
Who does that?! No one! Thanks so much for reaching out and assisting me with this! I will be shopping here again soon!
I ordered 6 shirts and they are so soft, nice sleeves and well designed. The print quality is great! At first, I only wanted to order one shirt. Then I saw they had so many shirts for They Live (1988) and Predator (1987) that I had to order more. I am really happy with the customer service. Tri-Blend shirts immediately de-wrinkle when wearing them for me. I will be back to buy more shirts. Probably some V for Vendetta, plus The Matrix.
Great products and customer service. I bought a mug which broke very quickly in the dishwasher, and when I let TeePublic know they didn't hesitate to send a new one for free. Will definitely continue to give them my business.
I recently got 6 shirts from tee public but 1 of them I just did not like the material because I have sensitive skin... the print was great and the other 5 were by the brand canvas which i love, I washed and dried already and no shrinkage I am a 3xl so that helps a lot... anyway I wrote them just to see if maybe they could exchange or something even though the shirt itself was fine I spoke to Alexandru at teepublic and they were awesome they sent me out a replacement shirt and it got to me fast, like 10 mins after the convo I got a email the shirt was on way... did not ask any questions and was kind and helpful... will be buying all my shirts off there especially during their sale times... I've ordered shirts from amazon, ebay and red bubble and teepublic so far is the better of them all on cost, quality and definitely customer support ( via email) I wana thank Alexandru for all the help and let teepublic know if they have more reps like them they will have a bright future.
I literally received the shirt the same day I ordered it without using expedited shipping. It was the wrong color and when I contacted customer service they quickly sent me a shirt in the correct color and said I can keep the other one. I wish more companies treated their customers like this.
A++ Keep it up y'all!
I ordered a tee shirt that was, unfortunately, too small. I reordered the same shirt but a bit larger only to be told that I didn't have to return the original tee. The original tee will be donated to our local Rehab Institute. Many of our stroke and heart patients are admitted to Rehab without proper clothing and this just might make someone very happy.
Answer: I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
Answer: That wasn't my experience. It took 11 days to even ship out of the store.
Answer: They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.
Answer: Contact them thru home page. I had an issue and they were very helpful and made it right!
Answer: I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.
Answer: Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.
TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.

