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TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.
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I found a great shirt I was excited about, but when it came in it was too small. I reached out to Teepublic's customer service department and in just a few hours I received an apologetic and understanding response as well as a notification that a new size has been shipped at no charge.
I can confidently recommend the site after the excellent treatment I received.
I ordered a shirt in the past from TeePublic and I was very satisfied with the quality of the shirt and the overall design. When I needed more shirts that were specific to my request I went straight back to TeePublic. For some reason I ordered the wrong size. When I contacted customer service to see about their return policy they actually made the right size shirts for me and told me to keep the other shirts and if I was unable to use them to donate them or reuse them as I see fit.
I was not wanting free shirts, the size issue was my mistake not theirs. But they reordered me the correct size shirts without me even asking. That is amazing customer service and because of the way this situation (my mistake) was handled, I will be a lifelong customer.
Thank you TeePublic!
For Me, a Tshirt is the covering I wear over my heart and lungs. It is also a portal as to how I will focus on the flavor of my day. Elation Joy Beauty Ideas another day to be priviledged to be alive on Earth. Tshirts allow one to live in the mythology of what each design represents. TEEPUBLIC offers a trustworthy service with real people behind it ready to answer your questions. Make adjustments and take your emails-- generously and expediently returned and addressed. EVERY PROBLEM FIXED! FOR THE CUSTOMER'S BENEFIT! GENEROUS ASSISTANCE AND OUTCOMES. THE DEALS ARE FANTABULISTIC! TEEPUBLIC staff brought a tear to my eye for their goodwill, generosity and attention to detail. This tshirt company is a utopian vision of love fairness care where Humanity Matters! Thanks Everybody! Love from Sahara Spracklin Poette At Work********@END OF THE CENTURY BLUE! (Yes, I got the tshirt!) 10/26/21 CHOOSE YOUR MYTHOLOGY: CHOOSE TEEPUBLIC.
I've purchased many shirts from Teepublic and the quality is usually great. Recently, I received two shirts that had some print issues and didn't look quite right. I contacted their support and within an hour a replacement order was created. I received my replacements in 3 days, which considering this is on demand printing is amazing. The replacements look perfect! Their support team deserves thanks, they handled this situation perfectly.
The staff at Teepublic give a excellent service I recently shopped with them and they couldn't do enough to help I will shop with them again Great prices and fast delivery
Ordered a T shirt for my brother's birthday. I had ordered the shirt in dark gray. Not reviewing the order closely, I dis not notice the lettering wood also be in gray. When I received my order, I was extremely disappointed as you could not read any of the lettering. As soon as I contacted TeePublic I started receiving responses to my multiple question and continued confusion in ordering (on a weekend mind you including Sunday). The shirt I need is on it's way correctly designed the way I intended it to be.
Thanks Guys
I bought a t-shirt several months ago and put it away for my son's birthday. Well - it didn't fit. Certainly not TeePublic's fault, but I emailed asking if I could maybe exchange it and they responded immediately - within a few minutes! They processed a new order and sent at no charge. I will not hesitate to order from this company again! Quality is great, and shipping is fast. Excellent all around!
Great exchange/return experience! Had to exchange shirt and submitted request but before I even received any confirmation I received an email from Andrea apologizing and saying there was another brand new shirt already on the way. I saw there was an unread email confirmation of a new shirt. And I did not even have to return the other shirt. I will definitely buy from TeePublic again!
Bought a zipper hoodie from teepublic and ordered a large. When it arrived I found it too be smaller than I expected. Contacted customer service and they sent me a larger size for free and let me keep the other one to donate!
You'll receive Very nice and good service! Very friendly and the shirts have very good quality! Order here guys! If a size doesn't fit you will get great help!
Ordered the wrong size in a t-shirt - completely my fault. I contacted customer service via email to see if I could exchange it. They got back in touch within hours and graciously told me to keep the incorrect size (donate or gift to someone) and they'd send me the correct size. Didn't even charge me shipping!
With great (so soft!) quality shirts and excellent customer service, I will continue to order shirts from TeePublic!
Great product with fast shipping. Wonderful customer service, easily able to contact with response back within 6 hours or less. I needed a larger size on the hoodie I ordered and they instantly sent another one out at no cost to me with zero additional work on my end. 100% hassle free! Hoodie is exactly as shown and fits perfect! Thank you again, will definitely order again soon! Perfect for Christmas!
So I had ordered 2 shirts from TeePublic and was having trouble processing my payment. I reached out for some help and was contacted back SO quickly. They even checked back after I had received my order to make sure it was everything that I was hoping for. Great people working for the company, we will definately order from them again. Plus, the shirts we got were great!
It was a pleasure doing business with this company. From the high quality t-shirt to the superb customer service, I was a satisfied customer. Will definitely be shopping here again!
A few of the shirts I ordered were way too small. The sizes seem to run smaller then normal. But these guys were so quick to correct it and send me out larger shirts. I was super impressed with the customer service
I recently ordered 4 t shirts and thought I had the correct size. Turns out I did not. I followed the instruction on their site, and right away got a reply that they would send me the correct size! I was surprised that they just asked me to reuse, or donate the shirts that were the wrong size rather than send them back. My new shirts are on their way, and I was able to give my friend some new shirts! I will certainly be ordering from TeePublic again!
I ordered what I thought was a shirt for my son and accidentally ordered a adult size m instead. I contacted customer service and without question they are sending me the correct size no cost no issues. So happy with this as it was my mistake not theirs and now I'm going to have a very happy boy. Thanks so much!
Ordered the wrong size, contacted the teepublic team by email and within hours they had sorted out an exchange. Service was excellent
I almost never write reviews, however TeePublic impressed me so much by their extraordinary customer service, it made my online shopping experience well worth it!. The way they handled my request for a size exchange that I had to give TeePublic props for cusotmer retention. They made it so easy, were prompt in replying and addressing the issue no questions asked. When I asked about returning for a larger size, as I believe the size I ordered would shrink too much after 1 wash, they said, " that's ok... give it away, donate it, use it". I can see how this could be abused but for a honest consumer what a great way to get repeat business. Worthy of praise and a great review, I will definitely order from TeePublic again while promoting this experience to my family and friends!. Shout out to Caroline and Andreea at TeePublic.
Answer: I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
Answer: That wasn't my experience. It took 11 days to even ship out of the store.
Answer: They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.
Answer: Contact them thru home page. I had an issue and they were very helpful and made it right!
Answer: I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.
Answer: Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.
TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.

