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TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.
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Absolutely love my purchase from TeePublic! The customer service I dealt with was beyond helpful and accommodating as well.
Fast delivery, great product. Had an issue that was my own fault. But customer service went above and beyond :)
From ordering to receiving was super fast be aware when ordering female sizes, they are small very small, that said after being in contact with the company they are replacing the order with bigger sizes.
Cannot fault the response and service provided, I wish all issues where resolved as TEEPUBLIC have done.
I've used TeePublic for my self in the past a loved it. But what blew my mind this week was how easy it was to exchange. I bought a shirt for my girlfriend for Christmas, most certainly ordered too small. When it arrived I realized my error, but reached out to customer support and a new one in a new size is already on its way - for free! These people are the best.
Can't say enough about the great customer service! I ordered some T-shirts for Christmas and they arrived quickly. Two of them were really large so I contacted customer service to inquire about an exchange. I typically dread making a return from online purchasing as it seems to be more trouble than it's worth. I emailed about an exchange and received an immediate response from customer service. Not only have they already shipped my replacement sizes, I was totally shocked that they said I could keep the items that are too large and donate or give to a friend. WOW! Talk about making it easy to get the correct size AND hassle free! I have ordered from them before and I will certainly order again.
When I wrote them asking if I could exchange a t-shirt size, they replied shortly after saying they were gonna send my new size and even told me to keep or give away the one that wasn't for me. Which I'll def be doing.
I was totally not expecting this and I loved it. Thanks TeePublic!
My college-age granddaughter was wearing a Keep on Truckin' shirt. I wanted to show her the ones we wore in the late 60's. I found exactly what I was looking for on TeePublic. She loves it, but it's a bit small... my mistake. I requested an exchange. Imagine my surprise when I received an email from TeePublic saying that the larger shirt was on the way... no charge, and I could keep the smaller shirt and donate it. Great shirt, great service!
I ordered a shirt for my wife for Christmas, but when it showed up (very quickly, I might add) I could see it was going to be too small. Contacted the company and with 10 minutes had a reply offering a free replacement of the larger size. Never had such fast and courteous service before. I intend to recommend to friends and will be buying more in the future! GET YOUR COOL STUFFS NOW! :D
I am love with there tees I've ordered 7 many options and I've received everything in excellent condition ordering for my loved one as well thanks
After my wife's t-shirt arrived, the size was quite snug.
One email later and a replacement for the bigger size was ordered.
I received an order confirmation for the replacement item, I was also not required to return the original item.
This is the type of customer service that is missing in other businesses.
Excellent service
I had a size issue on my recent order. First off the ordering and shipping time were quick and easy. The exchange info was also very helpful. I wish I would have checked the size chart. Now I know how to measure and order the correct size, as each cut is different. I am looking forward to my replacement. Customer service was quick and friendly. Thanks TeePublic.
Contacted TeePublic about a size I picked not fitting over my trunk. Without hesitation they replied that they will send larger size and gift the old. I work for Nordstrom which pride themselves with their return policies. Well TeePublic has them beat in my eyes. Can't wait to make someone's day with a new sweatshirt. You rock!
I ordered a tshirt and a hoodie. The tshirt fit perfectly and is great quality. The hoodie was much too small, so I asked about an exchange for a larger size. They had one out right away, but unfortunately, the larger size was barely bigger than the first. I let them know, took some measurements, then asked for a 3XL rather than the L I usually get. No problem at all from them! They didn't have the color I wanted originally, so offered me a different color, or to change to a different kind of hoodie. Really surprisingly good service.
Tee Public is a great place to shop for quality T shirts. The customer service staff is superb and will go out of their way to make your shopping experience the best! Thank you!
I ordered a T-shirt order for Christmas was lost in the mail transition.
This shirt was a very special gift for my best friend who is a Dodger fan.
I was concerned that I could not replace it, I sent 1 email explaining my circumstances and they were right on the case.
The team for TeePublix are in the process of sending me another T-Shirt.
Thank you TEEPublix. I will recommend you to all my friends and will use you again myself.
Wayne
Happy Holiday from the Franklin Household.
I cannot recommend this product highly enough, the service was excellent was overwhelmed by their responses
I ordered 2 stenciled T's and by mistake ordered one in the wrong size. I contacted TeePublic and they not only got back to me in minutes of sending my email they're replacing the T and told me no need to return the initial T. They said to donate it or just pay it forward! How cool is that? I've never been more impressed with a company as I am with this one! Many thanks and kudos!
Decals and Quality as described. Had a small issue with size but resolved happily: In truth, response time and resolution was best I've received in comparison to many online dealings. Best!
Ordered a T-shirt for my son. He's normally a small mens but unfortunately this was a very small fit. Contacted TeePublic for an exchange. The response was quick and have sent out a replacement. They asked me to re use or donte the other one, which I will do. Amazing service. I will certainly order from them again.
I ordered a tshirt fom TeePublic in my usual size. It arrived very quickly and I was very impressed with the quality. Unfortunately, it was too small. I sent them a quick email telling them this particular style seemed to run a little small. They responded within a few hours and said they would send me another tshirt in the next size up at no charge. I could even keep the original tshirt to give away or donate. I was blown away! The process was simple, quick and painless. Very impressed with this company. I would definitely use them again.
Answer: I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
Answer: That wasn't my experience. It took 11 days to even ship out of the store.
Answer: They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.
Answer: Contact them thru home page. I had an issue and they were very helpful and made it right!
Answer: I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.
Answer: Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.
TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.

