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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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South Carolina
1 review
19 helpful votes
Follow Ashlie M.
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Scam Business
April 20, 2020

Purchased shirt on 4/16/20. Received confirmation of order. Money has been withdrawn from my checking. I click "Oder Status" & fill out the "Find My Order" info. It comes back with order can't be found. I've emailed customer service 2x's so far with absolutely NO RESPONSE. I've already filed a SCAM business complaint with the BBB. Unfortunately, I'll never see the shirt or get my money back!

Date of experience: April 20, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Ashlie! My name is Fran and I'm a TeePublic CS Rep. And I'd love to help you. We definitely want to make this right for you as we would never take your money without sending you what you purchased. If you have not received a response from us already, please contact us via our contact page, https://www.teepublic.com/contact, and one of our agents will be eager to help. You can also include my name in the message and I will be sure to respond to it as soon as possible.

Cheers,
Fran

Florida
1 review
0 helpful votes
Follow Murray B.
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I ordered two shirts from TeePublic/ Spacestuffplus.
The designs on the shirts are very chintzy! They are NOT designed by artists. They are simply scans of patches that are enlarged and superimposed onto a t-shirt. (Not screened at all.) They are very cheap looking. The colors do not "pop", and the edges are blurred/bleeding. On one of the shirts it is so obvious that it is a digital photograph. (You can even see the merrowed edge of the patch, and the twill pattern.)

One shirt was a Gildan Hammer heavyweight cotton that I guess I can wear when I mow the lawn. The other was Canvas brand. It was so lightweight I don't know if it will even make a decent rag.

Date of experience: April 17, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Murray!

My name is Fran and I'm a TeePublic CS Rep. I'd love to help you as we definitely want to make this right. A poor print qualities are never acceptable and we definitely do not want you to settle for your order. If you don't' mind, please contact us via our contact page, https://www.teepublic.com/contact, with a photo of the shirt and one of our agents will be eager to help get it fixed for you!

Cheers,
Fran

Nebraska
1 review
0 helpful votes
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Great shirts!
April 17, 2020

I have 3 shirts, (with a 4th on the way), and I love them. For the reviews saying their shirts are ruined in the wash, are you washing them properly? Wash on cold inside out and air dry. Your shirts will stay nice that way. 5 stars!

Date of experience: April 16, 2020
TeePublic R. — TeePublic Rep
over a year old

Hey Andrew,

Thanks so much for taking the time to share your feedback. I'm delighted to hear you've been loving your shirts. If we can ever help with anything, or if you have any questions, feel free to reach out to at [email protected]

Cheers

California
1 review
3 helpful votes
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Great quality shirt
April 17, 2020

I love my new shirt. Decent quality and the graphic looks exactly like the picture on the website. The fit and look is just right. I love how the website gives me more choices as far as the types of styles, colors and fit. A lot of clothing sites don't provide that. I'm very satisfied with it. I will continue to buy shirts from this company in the future.

Date of experience: April 16, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Edith! My name is Fran and I'm a TeePublic CS Rep. Thank you so much for your feedback. We are so happy you are happy with your order and please always reach out if you ever have any questions and/or concerns! Thanks again for shopping with us.

Minnesota
1 review
4 helpful votes
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I requested that the name and year be changed or for you to refund my money, but you still sent it anyway, and didn't refund me. Very embarrassing and poor customer service.

Date of experience: April 13, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Sophanna,

My name is Fran and I'm a TeePublic CS Rep. I did search our system and could not find an email associated with your name. Unfortunately, we're not able to make any changes to the designs that appear on our open platform, as we give artists complete creative control of their work. If you don't' mind, please contact us via our contact page, https://www.teepublic.com/contact, with your order information and we will be happy to find a resolution. We definitely do not want you to be unhappy with your experience with us!

Cheers,
Fran

Oregon
1 review
6 helpful votes
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I ordered 5 XL teeshirts with different artwork Drumming, didgeridoo, and Disk Golf designs. All 5 shirts the printing is light in intensity or faded looking. No invoice came with my shipment so I am unable to contact the seller to ask for replacements or a refund. We are not happy with the quality or customer service. I will never order anything from TeePublic again. It would be less aggravating to give $$$ instead of them TeeShirt Gifts... It's embarrassing for me and a disappointment to the one receiving the gift!

Date of experience: April 12, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Wendy,

This is Samuel from TeePublic. I'm very sorry to hear about this issue. We'd love to have the chance to make it right! If you get a chance, please email us at [email protected] and we'll do everything we can to help.

Feel free to mention my name when getting in touch.

Cheers

Illinois
1 review
2 helpful votes
Follow Mo C.
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Too bad... seem like nice people with a great idea but just not in touch with how to produce and sell a quality product. If your purchase, be prepared to be dissatisfied. Here's one reason why:
The pictures of the products they display are not anything like their end product, then they give reasons like "We are a small company offering a marketplace for independent artists to sell their artwork. The artists who use our marketplace retain complete control over their artwork, which grants them the freedom to decide what to upload as well as the products offered for their designs including the colors."
Look at the picture... the shirt I ordered from their site is on the left. The one I got is on the right.

Date of experience: March 23, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi there! I'm Stephanie, CS Supervisor at TeePublic. I see what you mean - this shirt is definitely not up to our standards, and I'm so sorry about this. Please reach out to us via our Contact Us page and we'll be happy to replace this item for you free of charge :) - https://www.teepublic.com/contact

GB
1 review
1 helpful vote
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The T shirt prints advertised on their website are nowhere near the quality of what you will receive. What I received was akin to a bootleg/reject quality T shirt. Over print and clashing white border (That was not clear in the photos shown on the site). False advertising

Date of experience: March 16, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Damien! Sam here, from TeePublic. I'm very sorry to hear you weren't happy with the quality of your shirts. We always want to make sure you love what you order - we'd really love to have the chance to make this right for you. If you get a chance, please contact us via our contact page https://www.teepublic.com/contact and we'll be delighted to help.

Illinois
1 review
1 helpful vote
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Trash
March 9, 2020

I ordered two shirts. Shortly thereafter they sent an email saying that one of the shirts couldn't be made. They gave no reason for this and refunded only the shirt, not the shipping. As for the other shirt I haven't received it yet, nor do I have any hopes to see it ever. The only artists supported by this site are the scam artists that run it.

Date of experience: March 9, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi there! My name is Fran and I'm a TeePublic CS Rep. And I'd love to help you and provide any clarification necessary. Please contact us via our contact page, https://www.teepublic.com/contact, and one of our agents will be eager to help. You can also include my name in the message and I will be sure to respond to it as soon as possible. I will provide an order update along with an explanation of why one of the shirts was unable to print. Cheers, Fran

Philippines
1 review
8 helpful votes
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It was our second month uploading designs for TeePublic. Our designs are selling well. Our paycheck for the next billing is $200 and it should arrive in a week from now. And guess what? TeePublic removed our account without any explanation why! And we cannot get the credits for the designs that we sold. THIS WEBSITE IS TOTALLY A SCAM!

Date of experience: March 7, 2020
Ohio
1 review
1 helpful vote
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Stay away!
March 4, 2020

I ordered a sticker on the first of last month. The tracking information said that the tracking number was invalid. I ordered from Marietta OH, and the tracking information on the email they sent said my sticker was out for delivery in Columbus OH. I contacted customer support and they got back to me right away. I told them about my situation and they confirmed my address and reshipped my item. This shipment didn't take as long as the other but that same item also went Columbus, even after I confirmed my address!

Date of experience: March 4, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Logan, this is Sam from the TeePublic CS team.

I'm sorry to hear our attempt to reship your sticker wasn't successful. I'd love to look into this for you. If you get a chance, please email [email protected] and we'll do everything we can to make it right.

Texas
1 review
1 helpful vote
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I ordered 4 shirts for my sons birthday. I received one of the 4 shirts. I've emailed for days and the only response I've received is, sorry send a picture. I can not find a phone number to call and speak to anyone.

Date of experience: March 2, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Crystal, this is Samuel from TeePublic!

I'm so sorry to hear about your missing shirts - if this hasn't yet been resolved, please do email [email protected] and we'd love to have the chance to make it right.

New York
1 review
9 helpful votes
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Class Action Anyone?
February 28, 2020

So I just ordered about $200 worth of sweatshirts from this website on 2/24 without doing an internet background check on them. I got an email on 2/27/20 stating that my shirts had shipped. When I clicked the tracking number, UPS said it wasn't a valid tracking number. That struck me as odd because any other tracking number I get from any other company never gave me that message before. I noticed the email had in small print 'it can take up to 48 hours for shipping information to be received' or something to that effect and that was, again, weird.

So now my spidey senses start tingling and I hit up good ol' Google and asked the know-it-all was Teepublic a legit website and I ended up here, in a sea of negative comments. I have not had a bad experience with them yet but based on the reviews, rough sailing ahead. I'm going to bummed if $200 went to waste.

I say all that to get to this point. I've been noticing a trend of websites ripping people the $#*! off. I almost gave Flight Club, which I always thought was a reputable company, $800 until I read the reviews. Would anybody be interested in starting a class-action lawsuit against Teepublic. I know there has to be a case to be had against them if enough people are willing to sign up for it. It pisses me off seeing all these negative reviews knowing I'm about to be in the same boat while some $#*! is getting rich off of it. $#*! that. Hit them where it hurts and make other companies take notice and think twice about cheating us.

Not sure if replies can be made to this but if you think class action is the way hit the 'helpful' button.

Date of experience: February 28, 2020
Texas
1 review
5 helpful votes
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This company is a Bogus company I guessing. Ordered 10 days ago and order status is still showing order received. Yea took the money and respond only by email if you get a response. You cannot call or talk to customer service rep. From the reviews I want a full Refund. Everyone needs to write to the better business bureau to get this company inspected. I know I am

Date of experience: February 27, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi John! My name is Fran and I'm a TeePublic CS Rep. I'd love to help and make things right! Please contact us via our contact page, https://www.teepublic.com/contact, and one of our agents will be eager to help. You can also include my name in the message and I will be sure to respond to it as soon as possible. We do respond to 100% of all emails that we receive. Cheers, Fran

Australia
1 review
7 helpful votes
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Crappy quality t-shirt
February 27, 2020

Just received a kids t-shirt. The shirt is one of the poorest quality I have ever seen. The screen print is good, but with a spot where the dye hasn't taken properly.
Delivery - ordered on 2 February, tracking started on the 10th from Nevada, and I received it in Melbourne Australia on 27. Really? Why did it take so long by Priority International Airmail.
Two stars because I got the product. This is far from a recommendation.

Date of experience: February 26, 2020
California
1 review
20 helpful votes
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Horrible prints!
February 19, 2020

Ordered several things from this site, a hoodie $50, about 8 shirts at $15 a shirt. All but 1 shirt the print completely washed off in ONE WASH. You literally can get better shirts at WalMart. There is 0 accountability. Such a waste of money! They NEVER responded to my refund inquiry either. It's a SCAM!

Date of experience: February 19, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Justin,

I'm so sorry for the trouble. We always stand by the quality of our products and we'll be happy to get this resolved for you. If you get a chance, please email [email protected] and we'll make it right. Feel free to include my name in the message and I'll get back to you as soon as possible.

Best,

California
1 review
0 helpful votes
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Outstanding Company
February 20, 2020

Absolutely an outstanding company, Answered all my questions with a quick response. I would highly recommend this company to anyone if you are looking to order Shirts or design apparel. Excellent customer service. Thank you again.

Date of experience: February 19, 2020
California
1 review
58 helpful votes
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Boarding independent artist is great it's a company actually pays them a decent portion of each T-shirt sold. I have no idea how that works, but I'm very disappointed with the quality of the T-shirt. It is literally the cheapest Dennis T-shirt I've ever purchased. After just one wash it started to develop a little bubbles and beans a fabric on it that looks like a sweater that needs to be shaved. It's a shame because the artist work is so phenomenal it would've been a classic T-shirt

Date of experience: February 9, 2020
GB
1 review
0 helpful votes
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Excellent service
January 19, 2020

I have had the complete opposite experience of Teepublic customer service. I ordered hoodie for my daughter but sent for the wrong size ( my fault). I emailed and they replied pretty quickly and sorted my prob out immediately and free of charge. The items do take a while to get to UK but I expected that. Would def use again.

Date of experience: January 17, 2020
California
2 reviews
6 helpful votes
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Let me start by saying I love the concept of TeePublic and its great they support artists.
That being said the actual company is horrible! I would rate them zero if it allowed! They never answer their phone, and it takes them up to 5 days to reply to email. When they do respond, it's only with another question or request to you the customer!

I purchased 5 tee's on 12/******* and paid the $30 expedited shipping to have them before Christmas. Of course they arrived after, which wasnt the big issue.

The issue was they sent the wrong size of one of the shirts. So I emailed them letting them know this. They responded 4 days later asking for a picture, so I sent a clear pic of the tag showing the wrong size. They email me back in another 4 days saying they now need pics of it laying flat with a tape measure across the chest to show the size! Are you freaking kidding me!

Then I washed the shirts on cold and tumble dry no heat. They came out destroyed with horrible quality. I sent in pics twice and they keep asking me for more!

I finally had it with them and told them to keep their crappy shirts and my money as I would be leaving this review to hopefully spread word not to waste your money with these people!

Date of experience: January 9, 2020

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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