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This service doesn't work for all providers,, freedompop, is one,, I was still charged the full price,, make sure to go thru a prepaid card or paypal,, I only received what google,, so text or call log,, just location or emails,, make sure it works with your provider
Tried the trial version of teen safe for the I phone. I was having problems with it retrieving the data. I called customer service to get help and get a few questions answered but wasn't getting any clear answers. So I asked to talk to the manager and I was hung up on. From what I understand the android version works pretty well but the I phone has some major flaws. The way it works is you give them the apple id and password for the phone you want to monitor and every night the phone does a i cloud backup of the phone which they can then have access to and display it on your parental dash board. The trouble you run into is if the phone receives a call or text or notification of any kind during the back up it fails to finish the backup and you don't have the newest data the next day. So you could go 30 days without it ever backing up correctly and you are basically paying for nothing. So until they can improve the I phone side of it i will pass.
My main concern is the lack of sleep my child gets when he jumps on that phone at nights and can't get off of it. My wife and I decided to try the Teensafe Manage app which allows you to lock the phone at any time. So now we lock his phone at nights around 8:30 pm so he can sleep well and unlock it at 7 am when he goes to school. We spoke to him about it, and even though he wasn't excited about it he respects the rules.
My sister asked me why I wanted to spy on my child... and I answered pretty straight forward: "Dawn is my child and I am a responsible parent who wants to make sure her daughter doesn't get in trouble or posts indecent pics on social media." I was a kid too and know how vulnerable and how much peer pressure there is to do things (sometimes not the right things) just to please others. Well as a parent, I decided to take a stand and guide and protect my daughter if a situation like this arises.
Teensafe came out with the Teensafe Manage App which allows you to pause your child's phone and lock it. They are only allowed to make phone call at that point. I used to have all sorts of fights with my daughter while she was driving as she checked her phone at the same time. I am afraid she can get into an accident and hurt herself as well as others. With this app I can control her not using her phone while driving.
My main concern is the environment around my children and even sometimes the people they may hang out with. I don't monitor them to snoop, but to make sure they are safe. Every parent should be aware that the dangers today are even bigger in this digital world we live in.
If you're looking for an app to creep on your child and completely invade their sense of privacy, this is the app for you!
No, but seriously. The concept of this app is beyond weird. If you want to know everything your child does on the internet, you are not a good parent. You are just a creep who enjoys lurking around in other peoples private lives.
I have had problems getting manage to work for two months, they say it is my phone, my kids phone, unkown error. To find out they cannot manage latest version of iphone software! They are supposed to be technologically savvy! Wasted hours and 100's of dollars!
Now they cannot get it off the phone, no one knows how?
Instagram monitoring does not work, supposedly instagram's fault. Now I can't upload my childs data, Apple's fault. Pretty frustrating. I was hoping this software was the answer but it looks like it may be a bad choice. I would not recommend this company
I was immediately unhappy with the service & demanded a refund due to it not working as described. They cancelled my account but have still charged me for 3 months afterwards. Horrible service.
As the kid on the other end of TeenSafe, as a parent I'm telling you to not get it. TeenSafe has completely ruined my relationship with my mom. Theres a difference from protecting your kid and completely invading their privacy. And software such as TeenSafe and others are a complete invasion of privacy. Being a teenager, there are things you just don't want your parents knowing. TeenSafe disregards that. Its common fact of life: teenagers are going to lie to you. And I'm sorry to tell you this, but as their parent, no matter what software you put on your child's phone their still going to lie to you about somethings. I do not recommend TeenSafe or any other monitoring service unless you want to destroy your relationship between you and your child. Things like TeenSafe should only be used if you have actual evidence that your child is doing something that is putting them in danger and/or something illegal. My mom put TeenSafe on my phone and I have completely lost all respect for her.
I tried this and got absolutely NO information from it at all. I called to cancel, but was charged anyway. It took me several times per week for three months to try to get a refund and they wouldn't give me one stating I did not cancel. SCAM. Spyware doesn't work and basically NO customer service. Any good review on this site has to be from them portraying a real customer.
Never could get teensafe to work correctly. It was random at best. Total waste of money. Finally closed the card they were charging. Just don't do it!
This is a service that, if used properly, can be such a useful resource for child safety. I was shocked at some of the naive mistakes my son was making online. Remember, it's not always your child but who influences them. You will have the ability to read deleted texts. While it's true, you can't always get proper contact name and every single deleted message (just the shredding of iCloud data then piecing back together) you get enough information to know what's going on.
You can't access photo or videos. If you want to access Snapshat use MSpy as a separate tool. This, for me, is the biggest downfall. The other would be missing some of the deleted messages although I understand how this happens thru iCloud.
I notice some of you are saying they aren't giving money back if cancelled or customer service is faulty. I must say, I've never had that problem. It's something to download on your desktop or laptop in my opinion. You can always send customer service an email and they respond quickly. Also during normal business goes they're always available to Chat w you right then. Try those avenues if you are having trouble.
Former teacher and mother
I am a 16 yr old girl that has teen safe on my phone. It is literally the worst thing in my opinion. My dad has taken the App Store off of my iPhone because he doesn't trust me what so ever. They say they are doing this to keep me safe but honestly that's not how it feels. I feel like I can't do anything and all the restrictions are just like a challenge for me to see what loopholes I can make. If you put this on your teens phone they are probably gonna think you don't trust them
I did not complete the set up, so therefore did not receive any service, never dreamed they would charge for doing nothing! That's bad enough, however you can only cancel by request. I have been trying to contact for months with no response. Now I must cancel my credit card so as to not be charged anymore. There are better apps out there. You can use iCloud alone for many of the services they offer without the poor customer service.
Having control over what our kids do is part of our parenting duty. I see all sorts of horrible stories on the news and can't believe our children are being victims of cyberbullying, sexting, predators and other terrible things out there. I decided to sign up for teensafe and don't regret it for a second. It is a great tool and affordable. You cannot take for granted the safety of your children... be alert.
Can one be so naive and think that our teenagers cannot get in trouble? Well think twice! My son who is 15 started talking to this girl who is in his school and they started sexting! I happened to see the texts one day he left his phone on my car when I was dropping him off for his basketball practice. My head wanted explode just thinking of the consequences this could bring and how upset that girl's parents would get. I had to sit him down and give him a TALK (if you know what I mean) and he promised this would not happen again. I decided I had to look into monitoring him to make sure this would never happen again as agreed and this is when I signed up for Teensafe. I am glad I did and keep a close eye at all times.
Our Society is full of people who has a different life story. Some of us may have had a very privileged life surrounded by loving parents and good friends. Others may have had troubled lives and become a burden to people who are around them. This is the case at my daughter's school where there are children of all walks of life and most of them have so much anger inside that they just treat others very disrespectful. There is some bullying going on at that school and as parents we need to make sure that our children are prepared for this and know how to handle. That is what I do with my daughter and in order to help her, I help myself by signing up for Apps like Teensafe that keep me in the loop of what is going on. It's a tool that helps us identify when our children are in trouble and know how and when to take action.
I love the fact that I can monitor my 3 teenagers and it only costs me $14.95. It is not expensive and I have the ability to check on them whenever I want. The support team helped me setup and showed me how I could monitor the 3 devices on the same account. Even though we live in a pretty decent neighborhood, I still worry for my kids and want to make sure they are ok.
