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TeeChip

1.6

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TeeChip Reviews Summary

The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
112
value
109
shipping
104
returns
83
quality
98

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Love it
September 17, 2020

Terrific shirt! The quality us really nice, perfect printing. And shipping was actually pretty fast. I've just ordered an adorable hoodie for my sister's birthday.

Date of experience: September 17, 2020
Idaho
1 review
0 helpful votes
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Complete fraud
September 16, 2020

I placed an order based on their advertisement on Twitter for a free MAGA hat and signed. Neither of this was true. They are using a fraud twitter account using President's Trump picture and name.

Date of experience: September 16, 2020
Oregon
1 review
0 helpful votes
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Not very good business
September 15, 2020

Ordered almost 3 months ago, waited patiently, checked in a couple times to see where my order sat. Today I spoke with someone who said I would recieve my order shortly, great! 14 minutes later a received an email telling me they cancelled my order. I called them again to find out why. I understand things are taking longer due to alot going on, but to tell me my order is coming then just cancel, not ok. And if I were to reorder, they would not give me the same discount as before. They are very unprofessional and will cancel your order without you knowing then refuse to give you the same deal you had when you originally ordered. Will not be shopping here anymore.

Date of experience: September 15, 2020
Ohio
1 review
0 helpful votes
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Bad Quality
September 12, 2020

Um... you can't even see the letters. You can't read it at all. This was a birthday present and I'm so upset.

Date of experience: September 12, 2020
Virginia
1 review
0 helpful votes
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Do not waste your money.
September 8, 2020

Horrible. DO NOT WASTE YOUR MONEY. I placed an order for 2 mask and had buyers regret within seconds of purchase. I sent an email asking to cancel and they told me they could not cancel because order was already in process. HTH? Due to Covid the mask were 2 months behind. I ask to cancel once again and was told they would refund me 30%. I never got the refund mentioned in the email. I finally for the mask and it was a cheap fabric. $12 dollar each mask and it was a rough, 1 layer mask. A true waste of money. It was so bad. I sent them an email and asked about the refund and I was ignored. What I got was an email that my shipment was delivered but no response to email regarding. 2nd for full Refund or regarding discount. Those 5 starts cannot be legit. If this company carried themselves this way there is no way they are real.

Date of experience: September 8, 2020
Wisconsin
1 review
0 helpful votes
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First this address is the "home office" to more than three dozen websites that sell unauthorized and non-legit items that depict a celebrity. Worse they advertise all over social media with fake and photoshopped ads that show a celebrity like say, Paul McCartney "holding" their product. Clearly implying that it is either being sold by McCartney and endorsed by him. IT IS NOT. In fact they are in violation of all fair usage rules and several federal copyright laws. Don't support this place, especially if you are a fan, none of the profit is being shared with the performer, in fact it is stolen images FROM the performer.

Date of experience: September 1, 2020
Florida
1 review
0 helpful votes
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Tee shirt came in as M wrong size.CHAT was useless. Cannot get a real person... provided links were useless as well

Date of experience: September 1, 2020
GB
1 review
0 helpful votes
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Worst company ever!
September 1, 2020

Absolutely terrible company! DO NOT BUY FROM THIS COMPANY!
I ordered a t shirt neatly 2 months ago. It arrived today and the quality is awful, the print is on the wrong side of the t shirt and the print is all scratched off.
Will never buy from them again!

Date of experience: September 1, 2020
Australia
1 review
0 helpful votes
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Nearly 3 Months
September 1, 2020

I ordered a shirt meant to be for fathers day. Ordered on June 10th and it has nearly been 3 months fathers day is this weekend and nothing. The order tracking has said destination country since I got it the order confirmation email which was a MONTH after I ordered and only came through after I contacted PayPal. Nothing was stated it was in USD till it was out of my account $46.73 AUD is REDICULOUS. Have requested a refund. Still waiting.

Date of experience: August 31, 2020
Indiana
1 review
0 helpful votes
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They're a great business
September 1, 2020

Will definitely be ordering again and will recommend to friendsgreat status updates kept me informed great description on time delivery definitely do business again

Date of experience: August 30, 2020
Tennessee
1 review
0 helpful votes
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Their website currently says 5-20 business days for your order to ship from when you make your purchase. I ordered a shirt on the 18th of last month and it is STILL printing. Hasn't even shipped. TeeChip needs to either update their estimated times or provide some kind of apology/any kind of update. Their Covid page hasn't been updated since May. I ordered my shirt as a gift a month early, and now I have to pay for shipping to his new address once it arrives because the shipping label has already been created. Order from any other website if possible.

Date of experience: August 26, 2020
Iowa
1 review
0 helpful votes
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As advertised!
August 27, 2020

After many times looking at the inventory, I ordered my long sleeve shirt. It arrived before scheduled and nothing but exactly what I ordered!

Date of experience: August 25, 2020
Colorado
1 review
0 helpful votes
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Scammers! Beware
August 23, 2020

I ordered some things from this site on July 5th. Nothing showed. They never emailed a confirmation number and they require one to track your order. You cannot call and speak to a human. Am getting Paypal charges reversed because they won't
Respond to them either. Do not trust this company. There are plenty of legit sites that deserve yoyr business more.

Date of experience: August 23, 2020
South Carolina
1 review
0 helpful votes
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I placed an order for a tee-shirt for my daughter. 45 days later it still has not arrived. I understand delays due to COVID but really? And they won't refund my money.

Date of experience: August 22, 2020
North Carolina
1 review
0 helpful votes
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I am a loyal customer becuase customer support are friendly and helpful. Ordering process is simple, products almost always arrive on time.

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
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Customer support guys are very helpful and nice. They responded quickly to our queries. Very happy with the overall service and product quality.

Date of experience: August 20, 2020
Florida
1 review
0 helpful votes
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I used Teechip on a recommendation. Customer support helped me tweak my artwork for best results. My products look fantastic now. Highly recommend this company.

Date of experience: August 20, 2020
Colorado
1 review
0 helpful votes
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My mug was lost in the mail, probably because of Covid. I contacted customer support and the guys were nice enough to order a new one for me.

Date of experience: August 20, 2020
Mississippi
1 review
0 helpful votes
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At first, I did not receive my order. I contacted the customer support. They voluntarily accepted the responsibility and placed a new order for me. Got my items today and they are amazing.

Date of experience: August 20, 2020
New York
1 review
0 helpful votes
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Scam
August 19, 2020

I ordered something on 6/7/20... and tomorrow is 8/20 and still NO product. It's been printing for 3 months. It's nothing personalized. Just crazy.

Date of experience: August 19, 2020

From the business

Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.


teechip.com
Fremont, California, United States
+149
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