Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Whenever I need t-shirts this website has my back. They always amaze me with beautiful designs and superb quality. Speed service and great value for money.
Great communication. Customer service kept us updated after we requested them to expedite our order because of an upcoming function. We received our items well in time. Can't be happier. Thank you customer service.
Loved the shirts I received. Great quality, true to size and affordable prices. Delivery was also quick. I'd recommend you to everyone.
Customer service was very helpful when I pointed out some issues with the design I bought. Due to our collective effort the final result was excellent. Product quality was good. Reasonable prices. Shipping was fast. What more could you expect.
They exceeded my expectations. My shirts were soft and beautiful. Delivery was super quick. Customer service was responsive and caring. They helped me save money on my order. Thank you.
My third order with them. They offer a quick service and quality products. Prices are also reasonable. Shipping is fast. I have recommended this website to my friends and family.
Very satisfied with my order. My items were of great quality with eye catching designs. Exactly what we were looking for. We will be ordering more.
Extremely professional service, responsive customer service and talented production staff. The issue was such I had to deal with both the customer service and production team and I found them super helpful and courteous.
Awesome website! I ordered 6 masks and a hoodie. My order was processed fast and received them two days earlier than quoted. Would highly recommend. 10/10. I ordered 6 masks and a hoodie. My order was processed fast and received them two days earlier than quoted. Would highly recommend. 10/10.
Great website and very helpful staff. Easy ordering and fast service. My overall experience with them was positive and they deserve a 5 star rating.
It was my first order and customer service was very helpful. They provided me with detailed guidelines from start to end. Not just that the end product is in my hands and the quality is way better than the shirts I recently purchased from my local store here
My shirt is good quality. It was my first experience with and I am pleased with the product. The team was friendly and easy to deal with. Great job
Great shirts and arrived in time for our event. Teechip has been amazing on all the occasions we ordered from them. Highly recommended!
There are so many designs to choose from and when I received my shirts the printing quality was awesome. I couldn't have asked for better shirts. I'll recommend them to all my friends.
The best merchandise seller out there. I am very happy with their products and printing quality and will keep using them in future
Plenty designs on their website. It actually became a challenge to choose the best one because most of them were so good. Shipping was fast and the shirt quality was awesome. I will use them again in a heartbeat.
My shirt arrived in the wrong size. When I reached out to the customer service they sent another one in the correct size pretty fast. Thank you guys!
I purchased posters for my business and they look awesome. Great material and high quality printing. When I had questions their customer support responded within a day and answered them all in a comprehensive manner. Highly recommend Teechip to everyone!
I ordered a sign at almost midnight yesterday (9/21/2020) and was not given the opportunity to review my purchase until after they grabbed my payment info. I immediately Called them on the number listed on the web page because I discovering that I got charged shipping and fees which should not have been charged since my order exceeded $66.00 and they also overcharged me on tax. The phone line is a robot that gives you two options and basically refers you back to the web site FAQ page. Mind you this was almost midnight (11:47pm). The web site says I can cancel as long as they haven't started the process. At 12:05am they show that my order is being printed. Sorry charlie! The ability to email them is nothing but a couple drop down widows for inquiries, which I did. Then I was able to get an email address (*******@teechip.com) and as of yet have not heard back from them since the day is only 2/3 gone. I don't get scammed often but they took me for a ride on this one! Buyer beware!
I ordered 3 shirts from teechip. They are everything I had hoped for and they are very good quality.
Answer: I found out that I got a quicker response from them when I contacted them through facebook. I am having the same problem since my ship date was dec. 7th, but it is now dec. 15th and I was told that it is still printing. According to the customer service rep. It takes 7-14 days to print which is bs to me since the campaign ended on Nov. 30th and the timeline they gave me doesn't make since. I would definitely contact them on fb though.
Answer: Wish I could. When I tried response to your e mail, it bounced to a site called crystal compass.com. Then displayed site not available. Still haven't received order, and unable to track since site changes numbers and tracking sites constantly. Am still contesting $44.38 w bank, no product received, order promised 10-2-2015
Answer: You should remove the personal information from here... it is public... just saying
Answer: As far as I know, you can't. They don't send any tracking info and are HORRIBLE at communicating. I ordered my sweatshirt around September 20 something and didn't get it until, I believe late October, early November. So I'd say give it a month, month and a half.
Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.

