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TeeChip Reviews Summary
The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I'm doubtful the 5* reviews are actual customers. Their customer service is below par. Ordered 2 sweatshirts 10/27. Did not receive any confirmation or tracking info by the end of October. Reached out via email and it came back as an email address not monitored. Filed with PayPal. Finally a confirmation was sent. Never received the sweatshirts, lost/stolen. At the request of USPS, I reached out to find out if the package was insured. After several attempts I have yet to hear anything from Teechip. Impossible to get in touch with a human. And all emails are not monitored. Filed a claim, and that came back denied as well.
Being a Baker Mayfield fan since his days at OU, I wanted to buy a sweatshirt with his recent quote "When I woke up this morning, I was feeling pretty dangerous" printed on it. TeeChip produced exactly what I wanted, a black hoodie with the quote printed on it word for word. Perfect! The shirt arrived in less than a week after I ordered it and I couldn't be happier. Totally recommend!
Silk screening was not very good. Quality of tshirt was cheap. Could have done better with an at home kit.
They do not send your items after you pay for them.
I orders $100 bucks worth of stuff and they sent nothing and do not respond to my request for reimbursement!
A complete SCAMMER operation!
The Chip is amazing. I ordered a shirt. Fantastic quality. Great customer service. Shirt was to big. They sent another one. Just amazing. Will continue to order again. Told all my friends about you guys. Thank-you very much.
You cannot return a Tshirt that is too small or that has terrible quality. I got the run around from customer service then was finally told that I could not return the poor quality Tshirt. They think that it is a blend of cotton, no it's 100% cotton. $25 later plus shipping I have a Tshirt that runs very small for what they say for the size. I am disgusted, I have NEVER written a review like this before. It's just a scam.
All set with you! Victoria did NOT order from you myself her MOTHER did for her! My name is Yvette! I will NEVER order from your company again so please stop emailing me! Good day now!
Ordered two shirts, two different sizes, and they are so different in color. The design is blurred on on one and faded on the other. When we requested a return, they said it was not approved. **** do not order from them!****
This company is TERRIBLE to work with, my order was shipped 2 weeks later than promised. They would not allow me to cancel the order and refused to offer expedited shipping, even after lack of communication and the delay. There is no customer service number to contact and the live chat is a JOKE. Do not order from this company!
I have tried to contact you, by chat and email. I would like to order a long sleeve T shirt, or a hoodie with the same pattern as before. Why haven't you answered me?
The only thing that would make it better silk painted so that the picture would last longer than the decals. I would order from them again.
Best website for pit bull stuff I'll be back to buy more stuff they were good at what they do I love the site
Placed 2 orders never recived one of the tracking numbers and yet to be replied to my email regarding my orders, not Happy at all 3 months later still no products or refund
Ordered shirt and learned standard shipping was nearly $8 added another shirt for shipping to make sense. Received shipping confirmation for both items. Then later received notification they had sold me a short they didn't have. Refused to refund purchase.
Teechip is a ripoff! They toute good quality and what you receive is sub par workmanship and material at best. You cannot seem to reach them, phone line is down, takes forever for "Chat" to go through and the website won't let you finish the claim for refund! They sell TOTAL AND ABSOLUTE GARBAGE! I received a tshirt, was supposed to be a woman's T and recieved a Man's T, grease or oil spot on the shirt... contacted them, they in turn said to file claimbut when I go to finish the claim to click on the button it somehow seems to not work! Hmm imagine that!
Ordered a shirt at 10 PM. At 5 AM the next morning saw an Email confirmation and noticed I ordered a youth which won't fit me. Hit the change order button right away and got several canned responses. Finally they said to go to a website and file a claim to which the website won't let you do it for that. VERY poor customer service and I know I will never buy another shirt from them. I now have a shirt that I want but it is going in the trash.
The first hoodie I received from them was awful, holes all over the print, faded colors, and blurry. I had a better experience with customer service than most of the reviews I read. I sent an email and they almost immediately started a new sweatshirt but it didn't arrive for 10+ days. The second is better but still not great and definitely not a value for the price. I definitely wouldn't order from them again. I think it's a bad business practice to send out such a low quality product and only send something better after there's a complaint.
I was very skeptical after reading the bad reviews but i already ordered and my shirt came in on time and I love it I will order from them again in the future!
I ordered one design of one shirt only because I was skeptical I'd get my money worth if I'd get the item at all. They are true to their word and will help you keep track of your order. I plan to buy at least once a month an item carrying my family names until I've purchased them all!
My wife and I love them because it make us stand out. I didn't want to tell them where we got them but wifie told me not to be mean. They fit and look good.
From the business
Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members