TeeChipReviews 1,764

Shirt had never arrived. Attempted to use order # to track purchase. They (bot service) states no such number. Provide email address: it won't use email address because order# doesn't work. Call *******816 and it states no such order. I can't make contact with anyone. I'm going to notify my credit card company of this fraud, along with BBB and USPS for mail fraud along with FTC of fraud!

Wow, wow, wow... my daughter ordered me a Pittsburgh Penguins mask for a gift & it is the WORST QUALITY MADE MASK I've seen! First there is no backing so its a single THIN piece of material I can see right through, it is sewn horribly like it was just thown together, the elastic is cheap, cheap, cheap! & It took 2½ months to get to me. It is one I will not even bother to wear as it could not possibly garner ANY protection to ANYONE. I understand you say there's no guarantee of protection & it's not a medical mask but shame on you Teechip for even putting a product this inferior out there. If this is any indication of your products I would surely not be purchasing anything else from you.

I had bought a mask on May 12,2020 to mach my cap and gown for my virtual graduation and pictures. This store name was Naptural Store. They're ad made it seem like it was a black owned company. I highly doubt it as the website said nothing to that effect, however, I took a risk anyways.

I have ordered all my graduation items during covid and mostly from small businesses and some large and none had delivery issues.

On June 10, I sent an email. They responded June 14 saying item should ship by June 11. Sounds like a generic canned response since June 11 had passed before they sent me an email. When I looked on the site for tracking on June 24th it said it was still processing.

I opened a case on PayPal June 24. Within 10 mins, I received an email stating they will cancel my order and issue a refund.

This company is horrible in communication/ customer service. If they had kept open communication during the process, I would have felt comfortable. However, I would have canceled long ago. My graduation has come and gone now. Don't need that particular mask.

I will never buy from this company and they need to be shut down.

AVOID THIS COMPANY.

It has been two months since I ordered face masks and I still have not received them. I sent an email on June 18 and their response was that my order is due to ship out on May 27th... It did not ship out on May 27th, however, so I am just going back and forth with incompetent people who refuse to refund my money saying that it is already in process and is "printing" NO! It is NOT in process and it is NOT printing, as it has been TWO whole months and nothing has happened with my order. I will never buy from this company again.

They do not even deserve on star. I wish I would have read reviews before I bought shirts. I ordered a month ago for a birthday gift and still no package. I have tried to call and email but nothing I put my information in for them to look up my order and says cannot be found but the very day I purchased these shirts they took the money out of my account. I'm so upset over this. My friends birthday is this weekend and I can't even speak to anyone as to why its still not here a month later. BULL$#*!

I ordered masks from them almost 2 months ago. I never got order number just a confirmation from paypal. They took my money have never delivered the masks. No way to contact them because I do not have an order number. They are a scam. I did get 2 tshirts from them that took about 3 weeks. No impressed with them. Very low quality. Do not buy from them. I think the reviews that say they are great customer service are faked because there is no customer service. Email came back as bad email address. Chat has never worked and customer service contact never worked because I don't have an order number because they never sent me a confirmation. Only took my money. Raymond Lei is the owner. Take a look at the FB page Raymond Lei Shame On You. I wish I had done more research.

I ordered Father's day gift one month in advance (May 20th), and their timeline still says they are printing the shirt (now June 22)! They tried to blame it on COVID, but it was nothing personalized, so should have been ready to send, if not within the original 15 days they promised in all their media, at least completed printing after 10 days they stared from the get go! When I reached out to customer service, they barely apologized and didn't even respond to my second email.

So glad I read these reviews. Fool me once, shame on you. Fool me twice, shame on me. Ordered some leather shoes some time ago. A review said cheap product, not as pictured. I ordered anyway. Well, cheap product, not as pictured, didn't fit. No invoice in box. Contacted company by email, response was in very broken English, had no store in US, suggested I give to a friend. WHAT? Lesson learned: don't buy from these foreign companies with US front! Read reviews. The shoe ad I saw on Pinterest I never saw again after I complained. Cheap stuff sold at exorbitant profits to us American suckers who are techno consumed.

Do not purchase from them. Waiting over 3 months They finally refunded only half and I am still fighting to get the rest of my money. DO NOT PURCHASE FROM THEM!

They didn't provide an order number to be able to track order process which made it super difficult to get any assistance via the phone numbers provided because they ask for your order number. Which I was never given. They are thieves and horrible for business. I've reached on several time on Facebook as well as IG and no one responds. They'll read it but not reply. That's how terrible these people are. So I'm basically out of $60+ with no indication of any assistance to refund my money. You guys should be ashamed of yourself stealing from hard working individuals. DO NOT PURCHASE ANYTHING FOR THIS FAKE COMPANY!