TeeChipReviews 1,764

I was on Instagram and saw an ad for Father's Day T-shirts on sale from this company. I ordered from the familypoint.com. I ran a search on their website for reviews and couldn't find anything so I had to look up the address of the location and sure enough, I find out they have multiple different names for this company. All the other sites have similar concerns and complaints. It looks like they have various different sites that operate exactly the same way. I bought $75 worth of product. 3 t-shirts on 6/2/2029 and to this day I still have not received my order. I read from other reviews that they were able to get their money back if they paid through PayPal. Never again am I paying without PayPal. The customer Service is nonexistent. I will never recommend this company or order from this company again. I will be posting on social media all of the various names they are under!

Not only do they have little side printing businesses but their so called BBB A+ rating is FALSE. They are NOT accredited nor are their side businesses! I ordered a T-shirt weeks prior to Father's Day and I STILL HAVEN'T RECEIVED IT! Today is 7/20/20. They replied to the first email asking what's going on and I get some BS answer that COVID is making their orders late. More weeks go by and it's STILL in the printing process?!?! Umm no. They stopped replying to my other emails and instead when asking for a refund they give me an $8 refund. WHAT?! NOOOO. Wasn't till I contacted my card company that they finally issued a full refund. NEVER EVER BUY FROM THEM GOD KNOWS I NEVER WILL AGAIN!

No customer service, don't even expect to talk to anyone but a recording on phone and customer chat is a farce. Just bunch of run around. Scam artisrt. How do people actually get awy with operations such as this.

While I still like the printed graphic on the face masks and tank I bought, the quality is horrible. The shipping took about 5 weeks. The face masks ($15 each) are cheap, non-breathing polyester and are very small. The described-as "flowy tank" ($32) is sized for China, which is extremely small and didn't fit, little lone flow. Of course, I now find they won't take returns because they claim the merchandise is "custom printed" even though I've since seen it at other companies. It's one of the most disappointing purchases I've ever made. Lesson learned. The attached photos show the cheap fabric.

Paid over $20 buck for a face mask ordered 6 weeks ago. Finally got it and it sucks! It's made of crappy, thin, slippery, nylon material with white elastic ear bands. There is NO WAY this piece of junk could be worn to keep out of the Coronavirus. THERE IS NO CUSTOMER SERVICE. Automated system only. Tried chat- got disconnected, but only after finding out they are U.S. based. Really! It's been thrown in the garbage, where crap belongs :((

Ordered sweatshirt and still have yet to see it. The site says it will ship in 10-20 business days, it's been 23 business days (that's over a month) and have no word from them. Their site says it was still processing (whatever that means). I asked for a full refund and they gave me back HALF with no explanation or communication from a service rep. Opened a PayPal dispute and got the rest of my money back. I recommend you find a reputable dealer on ETSY.; they have more responsible dealers.